EFTA02050067.pdf
dataset_10 PDF 1.6 MB • Feb 4, 2026 • 24 pages
To: lesley.jee@gmail.com
From: Natalia Molotkova
Sent: Wed 6/22/2016 3:23:43 PM
Subject: Margherita's Ticket Rec. Loc#VGLODW [Incident: 160622-0 00080]
Title: American Express ®
To: Lesley Groff
Subject: Margherita's Ticket Rec. Loc#VGL0DW
From: Natalia Molotkova
Sent: 06/22/2016 11:23 AM
1 AA 39 25JUN LHR MIA 1215P 0445P
2 AA 1350 30JUN strr
MIA 0840A 1132A
2 AA 242 30JUN MIA ORD 1216P 0234P
2 AA 110 30JUN ORD It° 0500P 0905A
TOTAL FARE - USD 1698.02
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/22/2016 11:21 AM
ok let me tell her what is earliest she would arrive on July 1?
• ' Molotkova
rote:
From: Natalia Molotkova
Sent: 06/22/2016 11:19 AM
EFTA_R1_00587156
EFTA02050067
All flights on the 30th will be over night, arrival next day.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/22/2016 11:18 AM
Margherita just got back to me that she can return on 30th but she would need to also arrive Rome
on 30th so departure would need to be morning of 30th LMK!
On Jun 22 2016, at 11:12 AM, Natalia Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/22/2016 11:12 AM
OK, checking..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/22/2016 10:51 AM
EFTA_R1_00587157
EFTA02050068
that looks good but Jeffrey wants to look at flights now for her to depart on 30th as well do these
same flights work for Thursday June 30th?
• *a Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/22/2016 10:06 AM
Later direct flight departs at 1:45 pm, arrival at 442pm,
too late.
We can do the following: to issue on BA stock
1 BA /AA 1528 25JUN LHR MIA 1215P 0445P
OPERATED BY AMERICAN AIRLINES INC.
2 BA /AA 2385 29JUN STT MIA 0145P 0442P
OPERATED BY AMERICAN AIRLINES INC.
2 BA /AA 1527 29JUN MIA LHR 0615P 0755A
OPERATED BY AMERICAN AIRLINES INC.
2 BA 546 S 30JUN LHR FCO 1045A 0220P
TOTAL FARE - USD 1584.82
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
EFTA_R1_00587158
EFTA02050069
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 06/22/2016 09:52 AM
Let me have a look..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/22/2016 09:48 AM
i think the best idea is to issue the brand new ticket w/American! Costs less! Can we get her a
flight from S'TT to Miami a bit later and still direct on 29th (or is the AA1350 the one she should do?
it s a long lay over in Miami)? (Forget about the Virgin Atlantic and lose the money this time oh
well!)
On Jun 22, 2016, at 9:14 AM, Natalia Molotkova la
wrote:
From: Natalia Molotkova
Sent: 06/22/2016 09:14 AM
There are no combinable fares from Miami to Rome with
Virgin Atlantic from London to Miami.
So we can do the following:
Option 1 - change existing Virgin Atlantic round trip to one
way
VS 5Y 25JUN J LHRMIA HK1 100P 530P
EFTA_R1_00587159
EFTA02050070
add collect is $770.60.
And issue return flight as one way - does she need to fly via
Miami from St Thomas? Or she can fly via Atlanta to have
only one stop?
If she has to fly from Miami, lowest fare will be Air Berlin via
Dusseldorph with long lay over
AB 7001 29JUN MIA DUS O405P 0700A
AB 8718 30JUN DUS FCO 0555P 0755P
FARE - USD 698.40
Plus flight from STT.
AA 1350 29JUN STT MIA 0840A 1132A
TOTAL FARE - USD 159.86
If she can fly from St Thomas not via Miami , will be Delta
DL 674 29JUN SIT ATL 0150P 0548P
DL 64 29JUN ATL FCO 0633P 1015A
TOTAL FARE - USD 2605.56
Or we can issue brand new ticket with Americans and loose
Virgin
IB 4228 25JUN LHR MIA 1215P 0445P
OPERATED BY AMERICAN AIRLINES INC.
IB 6124 29JUN MIA MAD 0455P 0745A
IB 3230 30JUN MAD FCO 0845A 1115A
TOTAL FARE - USD 1383.56
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
EFTA_R1_00587160
EFTA02050071
From: Lesley Groff
Sent: 06/22/2O16 O9:12 AM
thanks!
On Jun 22, 2016, at 9:00 AM, Natalia Molotkova
wrote:
From: Natalia Molotkova
Sent: O6/22/2O16 O9:OO AM
Sure, checking...
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: O6/22/2O16 O7:39 AM
Morning! Margerhita now says she wants to return on 29th to ROME. Can you research this
please?! (Depart is Sat 25th from London to Miami. Return from Miami to Rome on 29th. We still
will need to get her from STT to Miami on 29th. She will have one carry on bag. Not checking
bags). Thx!
Sent from my iPhone
On Jun 21, 2016, at 5:58 PM, Natalia Molotkova wrote:
To: Lesley Groff
Subject: Margherita's Ticket Rec. Loc#VGLODW
EFTA_R1_00587161
EFTA02050072
From: Natalia Molotkova
Sent: 06/21/2016 05:58 PM
Should I make change on Virgin portion or wait?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 04:45 PM
ah got it! ok.mill find out.
' Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/21/2016 04:43 PM
The reason why I asked about bags, if she has bags
to check in, we will have to make enough time for
her in Miami to get bags and check in with Virgin.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
EFTA_R1_00587162
EFTA02050073
From: Lesley Groff
Sent: 06/21/2016 04:36 PM
fantastic- that should work- let me ask her about checking bag or carrying on- I would think
carrying on- m still waiting for her to reply back that this trip works for her- hold this for
now please...
On Jun 21 2016 at 4:25 PM Natalia Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/21/2016 04:25 PM
We can change her Virgin flights to
VS 5 25JUN LHR MIA 100P 530P
VS 6 30JUN MIA LHR 930P 1110A
Wil be $686.40 additional collection.
Will she have a bags to check in? Or just
carry on?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
EFTA_R1_00587163
EFTA02050074
From: Lesley Groff
Sent: 06/21/2016 04:24 PM
thanks
On Jun 21, 2016, at 4:20 PM, Natalia Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/21/2016 04:20 PM
Sure, checking...
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 04:18 PM
HI Natasha- can you look in to changing this ticket to go from London to Miami on Sat. June
25th (instead of NY) and back home on June 30th from Miami-• .She will also need a ticket
from STT to Miami on the 30th as well, but maybe this is a separate ticket altogether..?
(She will be flying on Jeffrey- s private plane to STT on Monday June 27) Or maybe it is
not cost effective to do this at all with this existing ticket due to it being Virgin Atlantic, but
instead, purchase a whole new ticket for this kind of trip? Can you please check it out and
let me know what is best?
On Jun 21, 2016, at 11:10 AM, Natalia Molotkova
wrote:
EFTA_R1_00587164
EFTA02050075
From: Natalia Molotkova
Sent: 06/21/2016 11:15 AM
Thank you!!
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 11:12 AM
ok-• I will continue to reach out to Margherita for new dates before tomorrow!
On Jun 21 2016 at 11:10 AM Natalia Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/21/2016 11:10 AM
Yes, it is true:
REPRICING AND REISSUE MUST BE COMPLETED AT THE
SAME TIME THE RESERVATION IS CHANGED
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
EFTA_R1_00587165
EFTA02050076
From: Lesley Groff
Sent: 06/21/2016 11:06 AM
thanks
On Jun 1 01 11:0 AM N talia Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/21/2016 11:03 AM
Let me double check..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 10:45 AM
Natasha- Margherita will not be able to make her trip to NY tomorrow- due to Virgin
Atlantic rules, is it true we must re ticket at the time we cancel the trip in order to use the
money spent? (I know we will need to change this ticket I just don- t have dates from her
yet- this will be the 2nd time we change her ticket. The agent I used to change the ticket the
first time gave me this rule..you were on holiday)- can you confirm this VA rule is correct?
Privacy Statement I Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
© 2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service
EFTA_R1_00587166
EFTA02050077
contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain
information about the service provider(s) fulfilling your concierge service. The actual decision to use any
service provider referred by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions of the service
provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any
claims relating to services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect
to any services or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided
by Gayot© and may not be used without written permission. Used hereunder by license. For Google —Maps
Terms of Use" click here: fhttp://maps.eooele.com/help/terms maps.htmll. For "Map Legal Notices" click
here: thttp://www.maps.goottle.com/help/lepalnotices maps.htmll. There is typically no cost to you for most
booking efforts Concierge Company and American Express perform on your behalf, although you are
responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event
planning. We reserve the right to note profile and preference data for servicing purposes. American Express
acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more
information please visit www.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600.469.694, Iowa TA#002, Nevada NV#2001-0126
Ref# 160622-000080
From: Lesley Groff
Sent: 06/21/2016 06:33 PM
Wait. She hasn't responded yet. I'll get back to you in morning.
Sent from my iPhone
On Jun 21, 2016, at 5:58 PM, Natalia Molotkova wrote:
To: Lesley Groff
Subject: Margherita's Ticket Rec. Loc#VGLODW
From: Natalia Molotkova
Sent: 06/21/2016 05:58 PM
Should I make change on Virgin portion or wait?
EFTA_R1_00587167
EFTA02050078
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 04:45 PM
ah got it! ok..will find out.
• ' Molotkova
rote:
From: Natalia Molotkova
Sent: 06/21/2016 04:43 PM
The reason why I asked about bags, if she has bags
to check in, we will have to make enough time for
her in Miami to get bags and check in with Virgin.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 04:36 PM
EFTA_R1_00587168
EFTA02050079
fantastic- that should work- let me ask her about checking bag or carrying on- I would think
carrying on- l- m still waiting for her to reply back that this trip works for her- hold this for
now please...
M
wrooltoetkova
From: Natalia Molotkova
Sent: 06/21/2016 04:25 PM
We can change her Virgin flights to
VS 5 25JUN LHR MIA 100P 530P
VS 6 30JUN MIA LHR 930P 1110A
Wil be $686.40 additional collection.
Will she have a bags to check in? Or just
carry on?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 04:24 PM
thanks
EFTA_R1_00587169
EFTA02050080
On Jun 21, 2016, at 4:20 PM, Natalia Molotkova
rote:
From: Natalia Molotkova
Sent: 06/21/2016 04:20 PM
Sure, checking...
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 04:18 PM
HI Natasha- can you look in to changing this ticket to go from London to Miami on Sat. June
25th (instead of NY) and back home on June 30th from Miami-• .She will also need a ticket
from STT to Miami on the 30th as well, but maybe this is a separate ticket altogether..?
(She will be flying on Jeffrey- s private plane to STT on Monday June 27) Or maybe it is
not cost effective to do this at all with this existing ticket due to it being Virgin Atlantic, but
instead, purchase a whole new ticket for this kind of trip? Can you please check it out and
let me know what is best?
is Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/21/2016 11:15 AM
Thank you!!
Regards,
EFTA_R1_00587170
EFTA02050081
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 11:12 AM
ok- I will continue to reach out to Margherita for new dates before tomorrow!
Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/21/2016 11:10 AM
Yes, it is true:
REPRICING AND REISSUE MUST BE COMPLETED AT THE
SAME TIME THE RESERVATION IS CHANGED
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 11:06 AM
thanks
On Jun 21 2016 at 11:03 AM Natalia Molotkova
ote:
EFTA_R1_00587171
EFTA02050082
From: Natalia Molotkova
Sent: 06/21/2016 11:03 AM
Let me double check..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 10:45 AM
Natasha- Margherita will not be able to make her trip to NY tomorrow- due to Virgin
Atlantic rules, is it true we must re ticket at the time we cancel the trip in order to use the
money spent? (I know we will need to change this ticket I just don- t have dates from her
yet- this will be the 2nd time we change her ticket. The agent I used to change the ticket the
first time gave me this rule..you were on holiday)-- can you confirm this VA rule is correct?
Privacy Statement I Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
O 2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service
contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain
information about the service provider(s) fulfilling your concierge service. The actual decision to use any
service provider referred by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that
EFTA_R1_00587172
EFTA02050083
Concierge Company and/or American Express are in no way responsible for the actions of the service
provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any
claims relating to services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect
to any services or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided
by GayotO and may not be used without written permission. Used hereunder by license. For Google —Maps
Terms of Use" click here: jhttp://maps.google.com/help/terms maos.html). For "Map Legal Notices" click
here: (http://www.maos.poogle.com/help/legalnotices maps.html). There is typically no cost to you for most
booking efforts Concierge Company and American Express perform on your behalf, although you are
responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event
planning. We reserve the right to note profile and preference data for servicing purposes. American Express
acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more
Information please visit www.americanexpress.com/travelterms California CSTP1022318, Washington
UBI#600-469.694, Iowa TA#002, Nevada NV#2001-0126
Refit 160622.000080
From: Natalia Molotkova
Sent: 06/21/2016 05:58 PM
Should I make change on Virgin portion or wait?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 04:45 PM
ah got it! ok..will find out.
EFTA_R1_00587173
EFTA02050084
On Jun 21, 2016, at 4:43 PM, Natalia Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/21/2016 04:43 PM
The reason why I asked about bags, if she has bags to
check in, we will have to make enough time for her in
Miami to get bags and check in with Virgin.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 04:36 PM
fantastic that should work let me ask her about checking bag or carrying on I would think
carrying on I m still waiting for her to reply back that this trip works for her hold this for now
please...
On Jun 21, 2016, at 4:25 PM, Natalia Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/21/2016 04:25 PM
We can change her Virgin flights to
EFTA_R1_00587174
EFTA02050085
VS 5 25JUN LHR MIA 100P 530P
VS 6 30JUN MIA LHR 930P 1110A
Wil be $686.40 additional collection.
Will she have a bags to check in? Or just carry
on?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 04:24 PM
thanks
On Jun 21, 2016, at 4:20 PM, Natalia Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/21/2016 04:20 PM
Sure, checking...
Regards,
Natalia (Natasha) Molotkova
EFTA_R1_00587175
EFTA02050086
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 04:18 PM
HI Natasha can you look in to changing this ticket to go from London to Miami on Sat. June 25th
(instead of NY) and back home on June 30th from Miami .She will also need a ticket from STT to
Miami on the 30th as well, but maybe this is a separate ticket altogether..? (She will be flying on
Jeffrey s private plane to STT on Monday June 27) Or maybe it is not cost effective to do this at
all with this existing ticket due to it being Virgin Atlantic, but instead, purchase a whole new ticket
for this kind of trip? Can you please check it out and let me know what is best?
On Jun 21 2016 at 11.10 AM Natalia Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/21/2016 11:15 AM
Thank you!!
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 11:12 AM
ok I will continue to reach out to Margherita for new dates before tomorrow!
EFTA_R1_00587176
EFTA02050087
• 'a Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/21/2016 11:10 AM
Yes, it is true:
REPRICING AND REISSUE MUST BE COMPLETED AT THE
SAME TIME THE RESERVATION IS CHANGED
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 11:06 AM
thanks
• a Molotkova
wrote:
From: Natalia Molotkova
Sent: 06/21/2016 11:03 AM
Let me double check..
Regards,
Natalia (Natasha) Molotkova
EFTA_R1_00587177
EFTA02050088
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 06/21/2016 10:45 AM
Natasha Margherita will not be able to make her trip to NY tomorrow due to Virgin Atlantic rules,
is it true we must re ticket at the time we cancel the trip in order to use the money spent? (I know
we will need to change this ticket I just don t have dates from her yet this will be the 2nd time we
change her ticket. The agent I used to change the ticket the first time gave me this rule..you were
on holiday) can you confirm this VA rule is correct?
Privacy Statement I Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service contractor
("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the
service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by
Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and
American Express strongly recommend that you carefully consider each service provider before choosing to use that
provider. Service providers are not employees or agents of Concierge Company or American Express, and are not
authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible
for the actions of the service provider used by the Card Member, and expressly understands and agrees that the
exclusive remedy for any claims relating to services or products provided by the service provider (including, but not
limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American Express. Concierge
Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or
products provided to Card Member by service provider. Service provider rates and availability are subject to change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by
Gayot© and may not be used without written permission. Used hereunder by license. For Google Maps Terms of
Use" click here: Pubtp://maps.google.com/help/terms maps.htmll. For "Map Legal Notices" click here:
(http://www.maps.Rooele.com/help/leealnotices maps.html). There is typically no cost to you for most booking
efforts Concierge Company and American Express perform on your behalf, although you are responsible for any
purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the
right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel
suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain
EFTA_R1_00587178
EFTA02050089
suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit www.americanexpress.comnravelterms
California CST:410223M Washington UBle600.469.694, Iowa 7/W002, Nevada NW$2001-0126
Reft$ 160622-000080
EFTA_R1_00587179
EFTA02050090
Entities
0 total entities mentioned
No entities found in this document
Document Metadata
- Document ID
- f8f820d9-a43e-4b15-a189-f6c699721b11
- Storage Key
- dataset_10/2daa/EFTA02050067.pdf
- Content Hash
- 2daa1ddc61c9001f5b76e14a6039de93
- Created
- Feb 4, 2026