EFTA02075032.pdf

To: Natalia Molotkova From: Lesley Groff Sent: Wed 8/2612015 5:54:47 PM Subject: Re: St. Barth for Karyna [Email Ref: 150826-000892] Ok thanks Sent from my iPhone > On Au 26, 2015, at 1:50 PM, Natalia Molotkova wrote: • > Response (Natalia Molotkova) 08/26/2015 01:50 PM > That what the reservation system advised me, and information in teh system comes from the hotel. I tried call them, they said regular cancellation policy fro X-mas time is 90 days, but the person who sent me the voucher, was not available, will call later. > Regards, > Natalia Molotkova > Centurion Relationship Manager • > Hours: Monday through Friday 10:30am to 7:00pm EST > Customer ) 08/26/2015 11:48 AM > ok, got it-and if we want to cancel we must do so 15 days prior to arrival (so we will say by Dec. 9th)... > On Aug 26, 2015, at 11:42 AM, Natalia Molotkova wrote: • > > > > > > Response (Natalia Molotkova) 08/26/2015 11:42 AM > > I booked the room, requested the letter from the hotel, the deposit was charged at the time of booking, may be not right away. > Regards, > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > Response (Administrator) 08/26/2015 10:18 AM > > THIS EMAIL INHOX Is NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > Customer ( 08/26/2015 10:18 AM > > Can you get us a letter from the hotel? Do you think they will provide prior to paying? > > > > Sent from my iPhone > > > > > On Au 26, 2015, at 9:37 AM, Natalia Molotkova wrote: > > > EFTA_R1_00644956 EFTA02075032 > > > > > > > > > Response (Natalia Molotkova) 08/26/2015 09:37 AM > > I can rebook it tomorrow. Will do it under separate record, due to the hotel. > > Regards, > > Natalia Molotkova > > > Centurion Relationship Manager > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > Response (Administrator) 08/26/2015 09:36 AM > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office`• I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > Customer 08/26/2015 09:36 AM > > > Can we hold longer? > > > > > > Sent from my iPhone > > > > > > > on Aug 26, 2015, at 9:35 AM, Natalia Molotkova wrote: > > > > > > > > > > > > > > > > Response (Natalia Molotkova) 08/26/2015 09:35 AM > > > what about the air, should I issue the ticket? > > > > > > > > Or just holding till tomorrow 4pm? > > > Regards, > > > Natalia Molotkova > > > > Centurion Relationship Manager > > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > > Response (Natalia Molotkova) 08/26/2015 09:27 AM > > > OK, booking... > > > > Regards, > > > Natalia Molotkova > > > > Centurion Relationship Manager > > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > Customer ) 08/26/2015 09:12 AM > > > > Morning! Thank you for requesting letter from Le Bristol. > > > > > > > > Book this St. Barth's hotel for us and request letter as well! I will pass on this info to Karyna re deposit...Thank you! > > > > > > > > On Au 26, 2015, at 8:51 AM, Natalia Molotkova > wrote: > > > > > > > > > > > > > > > > > > Response (Natalia Molotkova) 08/26/2015 08:51 AM EFTA_R1_00644957 EFTA02075033 > > > > Morning, > > > > > > > > > I did request the confirmation and letter of invitation from Le Bristol. > > > > > > > > > > For the hotel in St. Barth - very limited availability fro the requested dates. I can offer > > > > > > > > > > HOTEL MANAPANY SAINT BARTHELEM > > > > ANSE DES CAYEES > > > > > SAINT-BARTHELEMY BL 97098 > > > > > > > > > CHAMBRE DELUXE VUE JARDIN > > > > > > > > > > PUBLIC RATE **RATE CHG DPST /C-15D > > > > ** 850.00 EFF 25DEC - 07JAN > > > > > 595.00 EFF 07JAN - 10JAN > > > > > > > > > > APPROX. TOTAL PRICE 12835.00 EUR > > > > INCLUDES TAXES AND SURCHARGES > > > > > > > > > > They do require deposit at the time of booking, which is refundable if you are canceling by December 10th 2015 by 6pm local hotel time to avoid 2550.00EUE cancellation fee (it is amount of the deposit). > > > > > Regards, > > > > > Natalia Molotkova > > > > Centurion Relationship Manager > > > > > > > > » > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > > > > Response (Administrator) 08/25/2015 07:33 PM > > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > > > > Customer ( ) 08/25/2015 07:33 PM > > > > right...I remember these flights being non refundable now-itinerary is fine...Working on hotel tomorrow sounds good...thank you! > > > > > > > > > on Aug 25, 2015, at 7:29 PM, Natalia Molotkova C > wrote: > > > > > > > > > > > > > > > > > > > > > > > Response (Natalia Molotkova) 08/25/2015 07:29 PM > > > > > I. Air - I can't get fully refundable fare , it is not offered on this market. Only nonrefundable fare $1188.72 > > > > > > > > > > > Here is itinerary with United and Windward > > > > > > > > > > > > UA1444 25DEC EWRSXM 915A 225P > > > > > WM 675 25DEC SXMSBH 430P 445P > > > > > > > > > > > > WM 636 10JAN SBHSXM 1225P 1240P > > > > > UA1677 10JAN SXMEWR 310P 655P > > > > > > > > > > > > All of our properties are sold out, I will have to check tomorrow morning - will start at 830am, fro any other hotel options. EFTA_R1_00644958 EFTA02075034 > > > > > Regards, > > > > > > Natalia Molotkova > > > > > Centurion Relationship Manager > > > > > > > > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > > > > > > Privacy Statement I Visit the Centurion Card website > > > > > > To learn more about e-mail security or report a suspicious e-mail, please visit usatamericanexpress.com/phishing. > > > > > > > > > > > > 0 2015 American Express. All rights reserved > > > > > > > > > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > > > > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the action s or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > > > > > > > > > > > > > > > > > Ref#150826-000892 > > > > > Response (Natalia Molotkova) 08/25/2015 07:29 PM > > > > > I. Air - I can't get fully refundable fare , it is not offered on this market. Only nonrefundable fare $1188.72 > > > > > > > > > > Here is itinerary with United and Windward > > > > > EFTA_R1_00644959 EFTA02075035 > > > » UA1444 25DEC EWRSXM 915A 225P > > > > > WM 675 25DEC SXMSBH 430P 445P > > > > > > > > > WM 636 10JAN SBHSXM 1225P 1240P > > > > UA1677 10JAN SXMEWR 310P 655P > > > > > > > > > All of our properties are sold out, I will have to check tomorrow morning - will start at 830am, fro any other hotel options. > > > > Regards, > > > > > Natalia Molotkova > > > > > Centurion Relationship Manager > > > > > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > > > > Privacy Statement I Visit the Centurion Card website > > > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > > > > > > > > > O 2015 American Express. All rights reserved > > > > > > > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > > > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CSTII1022318, Washington UB14600-469-694, Iowa TA#002, Nevada NV42001-0126 EFTA_R1_00644960 EFTA02075036 > > > > > > > > > Ref#150826-000892 > > > > Response (Administrator) 08/26/2015 09:12 AM > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > > > Response (Natalia Molotkova) 08/26/2015 08:51 AM > > > > Morning, > > > > > > > I did request the confirmation and letter of invitation from Le Bristol. > > > > > > > > For the hotel in St. Barth - very limited availability fro the requested dates. I can offer > > > > > > > > HOTEL MANAPANY SAINT BARTHELEM > > > > ANSE DES CAYEES > > > > SAINT-BARTHELEMY BL 97098 > > > > > > > > CHAMBRE DELUXE WE JARDIN > > > > > > > PUBLIC RATE **RATE CHG DPST /C-15D > > > > ** 850.00 EFF 25DEC - 07JAN > > > 595.00 EFF 07JAN - 10JAN > > > > > > > > APPROX. TOTAL PRICE 12835.00 EUR > > > INCLUDES TAXES AND SURCHARGES > > > > > > > They do require deposit at the time of booking, which is refundable if you are canceling by December 10th 2015 by 6pm local hotel time to avoid 2550.00EUE cancellation fee (it is amount of the deposit). > > > Regards, > > > Natalia Molotkova > > > > Centurion Relationship Manager > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > > Response (Administrator) 08/25/2015 07:33 PM > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > > Customer ( ) 08/25/2015 07:33 PM > > > > right...I remember these flights being non refundable now...itinerary is fine-Working on hotel tomorrow sounds good-thank you! > > > > > > > on Aug 25, 2015, at 7:29 PM, Natalia Molotkova C > wrote: > > > > > > > » > > > > > > > > > > Response (Natalia Molotkova) 08/25/2015 07:29 PM > > > > > I. Air - I can't get fully refundable fare , it is not offered on this market. Only nonrefundable fare $1188.72 > > > > > > > > > > Here is itinerary with United and Windward > > > > > EFTA_R1_00644961 EFTA02075037 > > > » UA1444 25DEC EWRSXM 915A 225P > > > > > WM 675 25DEC SXMSBH 430P 445P > > > > > > > > > WM 636 10JAN SBHSXM 1225P 1240P > > > > UA1677 10JAN SXMEWR 310P 655P > > > > > > > > > All of our properties are sold out, I will have to check tomorrow morning - will start at 830am, fro any other hotel options. > > > > Regards, > > > > > Natalia Molotkova > > > > > Centurion Relationship Manager > > > > > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > > > > Privacy Statement I Visit the Centurion Card website > > > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > > > > > > > > > O 2015 American Express. All rights reserved > > > > > > > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > > > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CSTII1022318, Washington UB14600-469-694, Iowa TA#002, Nevada NV42001-0126 EFTA_R1_00644962 EFTA02075038 > > > > > > > > > Ref#150826-000892 > > > > Response (Natalia Molotkova) 08/25/2015 07:29 PM > > > I. Air - I can't get fully refundable fare , it is not offered on this market. Only nonrefundable fare $1188.72 > > > > > > > Here is itinerary with United and Windward > > > > > > » UA1444 2SDEC EWRSXM 915A 225P > > > > WM 675 25DEC SXMSBH 430P 445P > > > > > > > WM 636 10JAN SBHSXM 1225P 1240P > > > UA1677 10JAN SXMEWR 310P 655P > > > > > > > > All of our properties are sold out, I will have to check tomorrow morning will start at 830am, fro any other hotel options. > > > > Regards, > > > > Natalia Molotkova > > > Centurion Relationship Manager > > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > Privacy Statement I visit the Centurion Card website > > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > > > > > > > 0 2015 American Express. All rights reserved > > > > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understand s an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotS and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for EFTA_R1_00644963 EFTA02075039 servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i nactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBIS600-469-694, Iowa TAS002, Nevada NVS2001-0126 > > > > > > > > > > > Ref#150826-000892 > > > Response (Natalia Molotkova) 08/26/2015 09:35 AM > > What about the air, should I issue the ticket? > > > > > > Or just holding till tomorrow 4pm? > > Regards, > > Natalia Molotkova > > > Centurion Relationship Manager > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > Response (Natalia Molotkova) 08/26/2015 09:27 AM > > OK, booking... > > Regards, > > Natalia Molotkova > > > Centurion Relationship Manager > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > Customer I 08/26/2015 09:12 AM > > Morning! Thank you for requesting letter from Le Bristol. > > > > > > Book this St. Barth's hotel for us and request letter as well! I will pass on this info to Karyna re deposit...Thank you! > > > > > > On Au 26, 2015, at 8:51 AM, Natalia Molotkova > wrote: > > > > > > > > > > > > > > > Response (Natalia Molotkova) 08/26/2015 08:51 AM > > > Morning, > > > > > > > I did request the confirmation and letter of invitation from Le Bristol. > > > > > > > > For the hotel in St. Barth - very limited availability fro the requested dates. I can offer > > > > > > > > HOTEL MANAPANY SAINT BARTHELEM > > > ANSE DES CAYEES > > > SAINT-BARTHELEMY BL 97098 > > > > > > > > CHAMBRE DELUXE VUE JARDIN > > > > > > > > PUBLIC RATE **RATE CHG DPST /C-15D > > > ** 850.00 EFF 25DEC - 07JAN > > > 595.00 EFF 07JAN - 10JAN > > > > > > > APPROX. TOTAL PRICE 12835.00 EUR EFTA_R1_00644964 EFTA02075040 > > > > INCLUDES TAXES AND SURCHARGES > > > > > > > > They do require deposit at the time of booking, which is refundable if you are canceling by December 10th 2015 by 6pm local hotel time to avoid 2550.00EUE cancellation fee (it is amount of the deposit). > > > Regards, > > > Natalia Molotkova > > > > Centurion Relationship Manager > > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > Response (Administrator) 08/25/2015 07:33 PM > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office" I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > > Customer ( ) 08/25/2015 07:33 PM > > > > right...I remember these flights being non refundable now...itinerary is fine...Working on hotel tomorrow sounds good...thank you! > > > > > > > > On Au 25, 2015, at 7:29 PM, Natalia Molotkova > > wrote: > > > > > > > > > > > > > > > > > > > Response (Natalia Molotkova) 08/25/2015 07:29 PM > > > > > I. Air - I can't get fully refundable fare , it is not offered on this market. Only nonrefundable fare $1188.72 > > > > > > > > > > Here is itinerary with United and Windward > > > > > > > > > UA1444 25DEC EWRSXM 915A 225P > > > > > WM 675 25DEC SXMSBH 430P 445P > > > > > > > > > WM 636 10JAN SBHSXM 1225P 1240P > > > > > UA1677 10JAN SXMEWR 310P 655P > > > > > > > > > > All of our properties are sold out, I will have to check tomorrow morning - will start at 830am, fro any other hotel options. > > > > > Regards, > > > > Natalia Molotkova > > > > Centurion Relationship Manager > > > > > > > > » > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > > > > Privacy Statement I Visit the Centurion Card website > > > > > To learn more about e-mail security or report a suspicious e-mail, please visit usatamericanexpress.com/phishing. > > > > > > > > > > O 2015 American Express. All rights reserved > > > > > > > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express EFTA_R1_00644965 EFTA02075041 strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > > > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayott and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington U811600-469-694, Iowa TAI002, Nevada NVI2001-0126 > > > > > > > > > > > > > > > Reft150826-000892 > > > Response (Natalia Molotkova) 08/25/2015 07:29 PM > > > I. Air - I can't get fully refundable fare , it is not offered on this market. Only nonrefundable fare $1188.72 > > > > > > > > Here is itinerary with United and Windward > > > > > > > > UA1444 25DEC EWRSXM 915A 225P > > > WM 675 25DEC SXMSBH 430P 445P > > > > > > > > WM 636 10JAN SBHSXM 1225P 1240P > > > > UA1677 10JAN SXMEWR 310P 655P > > > > > > > All of our properties are sold out, I will have to check tomorrow morning will start at 830am, fro any other hotel options. > > > > Regards, > > > Natalia Molotkova > > > > Centurion Relationship Manager > > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > > Privacy Statement I Visit the Centurion Card website > > > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > > > EFTA_R1_00644966 EFTA02075042 > > > O 2015 American Express. All rights reserved > > > > > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understand s an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington 0B1.600-469-694, Iowa TA#002, Nevada NVA2001-0126 > > > > > > > > > > > Ref#150826-000892 > > Response (Administrator) 08/26/2015 09:12 AM > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > > Response (Natalia Molotkova) 08/26/2015 08:51 AM > > Morning, > > > > > > I did request the confirmation and letter of invitation from Le Bristol. > > > > > > For the hotel in St. Barth - very limited availability fro the requested dates. I can offer > > > > > HOTEL MANAPANY SAINT BARTHELEM > > > ANSE DES CAYEES > > > SAINT-BARTHELEMY BL 97098 EFTA_R1_00644967 EFTA02075043 > > > > > > CHAMBRE DELUXE VUE JARDIN > > > > > > PUBLIC RATE **RATE CHG DPST /C-15D > > ** 850.00 EFF 25DEC - 07JAN > > > 595.00 EFF 07JAN - 10JAN > > > > > APPROX. TOTAL PRICE 12835.00 EUR > > > INCLUDES TAXES AND SURCHARGES > > > > > > They do require deposit at the time of booking, which is refundable if you are canceling by December 10th 2015 by 6pm local hotel time to avoid 2550.00EUE cancellation fee (it is amount of the deposit). > > Regards, > > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > Response (Administrator) 08/25/2015 07:33 PM > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > Customer ( ) 08/25/2015 07:33 PM > > > right...I remember these flights being non refundable now-itinerary is fine_Working on hotel tomorrow sounds good...thank you! > > > > > > On Au 25, 2015, at 7:29 PM, Natalia Molotkova wrote: > > > > > > > > > > > > > > Response (Natalia Molotkova) 08/25/2015 07:29 PM > > > I. Air - I can't get fully refundable fare , it is not offered on this market. Only nonrefundable fare $1188.72 > > > > > > > > Here is itinerary with United and Windward > > > > > > > > UA1444 25DEC EWRSXM 915A 225P > > > WM 675 25DEC SXMSBH 430P 445P > > > > > > > > WM 636 10JAN SBHSXM 1225P 1240P > > > > UA1677 10JAN SXMEWR 310P 655P > > > > > > > All of our properties are sold out, I will have to check tomorrow morning will start at 830am, fro any other hotel options. > > > > Regards, > > > Natalia Molotkova > > > > Centurion Relationship Manager > > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > > Privacy Statement I Visit the Centurion Card website > > > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > > > EFTA_R1_00644968 EFTA02075044 > > > O 2015 American Express. All rights reserved > > > > > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understand s an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayoto and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UB1.600-469-694, Iowa TA#002, Nevada NVA2001-0126 > > > > > > > > > > > Ref#150826-000892 > > Response (Natalia Molotkova) 08/25/2015 07:29 PM > > I. Air - I can't get fully refundable fare , it is not offered on this market. Only nonrefundable fare $1188.72 > > > > > > Here is itinerary with United and Windward > > > > > > UA1444 25DEC EWRSXM 915A 225P > > WM 675 25DEC SXMSBH 430P 445P > > > > > > WM 636 10JAN SBHSXM 1225P 1240P > > > UA1677 10JAN SXMEWR 310P 655P > > > > > > All of our properties are sold out, I will have to check tomorrow morning - will start at 830am, fro any other hotel options. > > Regards, > > > Natalia Molotkova > > Centurion Relationship Manager EFTA_R1_00644969 EFTA02075045 > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > Privacy Statement I Visit the Centurion Card website > > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > > > > > O 2015 American Express. All rights reserved > > > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i nactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UE11600-469-694, Iowa TA#002, Nevada NV#2001-0126 > > > > > > > > Ref#150826-000892 > > Response (Administrator) 08/26/2015 09:54 AM > > THIS EMAIL INHOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > Customer ( 08/26/2015 09:54 AM > > Appreciate it! > > EFTA_R1_00644970 EFTA02075046 > Sent from my iPhone > > > > On Aug 26, 2015, at 9:37 AM, Natalia Molotkova > wrote: > > > > > > > > > > > > Response (Natalia Molotkova) 08/26/2015 09:37 AM > > > I can rebook it tomorrow. Will do it under separate record, due to the hotel. > > > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > Response (Administrator) 08/26/2015 09:36 AM > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office•' I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > > Customer ( 08/26/2015 09:36 AM > > Can we hold longer? > > > > > Sent from my iPhone > > > > > > > On Au 26, 2015, at 9:35 AM, Natalia Molotkova > > wrote: > > > > > > > > > > > > > > > > Response (Natalia Molotkova) 08/26/2015 09:35 AM > > > > What about the air, should I issue the ticket? > > > > > > > Or just holding till tomorrow 4pm? > > > > Regards, > > > Natalia Molotkova > > > > Centurion Relationship Mana er > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > Response (Natalia Molotkova) 08/26/2015 09:27 AM > > > > OK, booking... > > > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Mana er > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > Customer ) 08/26/2015 09:12 AM > > > > Morning! Thank you for requesting letter from Le Bristol. > > > > > > > Book this St. Barth's hotel for us and request letter as well! I will pass on this info to Karyna re deposit...Thank you! > > > > > > > On Aug 26, 2015, at 8:51 AM, Natalia Molotkova EFTA_R1_00644971 EFTA02075047  > wrote: > > > > > > > > > > > > > > > > > > > Response (Natalia Molotkova) 08/26/2015 08:51 AM > > > > Morning, > > > > > > > > > > I did request the confirmation and letter of invitation from Le Bristol. > > > > > > > > > > For the hotel in St. Barth - very limited availability fro the requested dates. I can offer > > > > > > > > > HOTEL MANAPANY SAINT BARTHELEM > > > > > ANSE DES CAYEES > > > > SAINT-BARTHELEMY BL 97098 > > > > > > > > > > CHAMBRE DELUXE VUE JARDIN > > > > > > > > > > PUBLIC RATE **RATE CHG DPST /C-15D > > > > ** 850.00 EFF 25DEC - 07JAN > > > » 595.00 EFF 07JAN - 10JAN > > > > > > > > > > APPROX. TOTAL PRICE 12835.00 EUR > > > > > INCLUDES TAXES AND SURCHARGES > > > > > > > > > > They do require deposit at the time of booking, which is