EFTA02083909.pdf

To: From: Natalia X Molotkova Sent Thur 3/19/2015 6:54:54 PM Subject: RE: Your Luxury Collection Reservation Confirmation Thank you!!! Natalia (Natasha) Molotkoval Relationship Manager American Express Centurion Servicing Working hours: 10:30am-7:00pm Monday-Friday In the event you have not received a reply to your email, within 4 hours of my regular shift; please call my extension for the most up-to-date information regarding my work schedule. I am unable to update my email if l am out of the office unexpectedly. Thank you From: Sent: Thursday, March 19, 2015 2:54 PM To: Natalia X Molotkova Subject: Re: Your Luxury Collection Reservation Confirmation I appreciate you taking notice and trying for us...Odd to me they say they must speak to Jeffrey in order to get the same rate...agree it makes no sense. I will see if Jeffrey would like to do anything...thanks On Mar 19, 2015, at 2:44 PM, Natalia X Molotkova wrote: Just noticed, that the first night rate is a 100.00USD more, called reservations back, in order for them to pull the call (my call adding one night, I was told over the phone that the rate is the same), they need to speak to Mr. Epstein himself. Please let me know, if you want to dispute the rate for a 100.00USd for the first night, then we will have to involve Mr. Epstein. Makes no sense, but that what it is. No way I EFTA_R1_00670789 EFTA02083909 could've known that the rate is different if I was not told. Saw it only once receive the email confirmation. Please advise. Natalia (Natasha) Molotkoval Relationship Manager American Express Centurion Servicing Working hours: 10:30am-7:OOpm Monday-Friday In the event you have not received a reply to your email, within 4 hours of my regular shift; please call my extension for the most up-to-date information regarding my work schedule. I am unable to update my email if I am out of the office unexpectedly. Thank you From: Phoenician Residences, a Luxury Collection Residence Club, Scottsdale [ma ilto:GCCUSTSERVICE@CONFIRM.STARWOODHOTELS.COM] Sent: Thursday, March 19, 2015 2:10 PM To: Natalia X Molotkova Subject: Your Luxury Collection Reservation Confirmation View in a browser for up-to-date reservation intomation. or change language English Francais Espanol Deutsch El*LI Italian* Poduguos Pyccrstit ".-42 4't(%**) Polski TOrkce Nederlands Bahasa (I) Phoenician Residences, a Luxury Collection Residence Club, Scottsdale 6000 East Camelback Road EFTA_R1_00670790 EFTA02083910  Scottsdale, Arizona 85251 United States Phone: (1)(480) 941-8200 Fax: (1)(480) 947-4311 • Contact Us > • Photos > • Accommodations > • Features & Activities > „ „ „ „ „ „ „ „ „ „ ,•• • Dining Cuisine > • Locale > • Driving Directions > • Meetings & Weddings > Your Luxury Preferred Guest Detail Tell us how to personalize your stay — update your profile preferences today. Member Name: JEFFREY EPSTEIN SPG Number: Starpoint Balance 0 Tell us your stay preferences Login to Your Account Dear JEFFREY EPSTEIN, It is my pleasure to confirm your reservation. We look forward to providing you with the exceptional experience our guests have become EFTA_R1_00670791 EFTA02083911 accustomed to at all of our hotels and resorts across the globe. LIFE IS A COLLECTION OF EXPERIENCES. LET US BE YOUR GUIDE. Yours sincerely, The Luxury Collection Concierge. Might I suggest? Phoenician Residences, a Luxury Collection Residence Club, Scottsdale Confirmation: Your Schedule: Your Accommodations: Room 1 of 1 Check In 21-MAR-2015 - 12:00 PM requested Guest Name JEFFREY EPSTEIN Number of Adults 4 Check Out 22-MAR-2015 - 12:00 PM requested Number of Children 0 Number of 1 Rooms Room Description King + Oversized Double Bed Number of 4 Guests • 2 Bedroom We Non Smoking, Smoke-free • Indicates requested hotel check-in and check-out • 154 Sq.m11653 Sq.ft times if requested during the reservation. Special requests cannot be guaranteed until cheek-in. Standard times for this hotel are as follows: check-in: • Washer/dryer 4:00 PM: check-out: 12:00 PM. • Private Heated Plunge Pool • 4-passenger Golf Cart Included • Fully Equipped Kitchen Your Rate: Room 1 of 1 EFTA_R1_00870792 EFTA02083912 Rates for the night of: 21 %la 5 Rate Details BAR Preferred Rate Room Rate 1,899 00 in US DOLLARS per night Taxes Room rate excludes the following: Room Taxes 12.27 % Per Room / Per Night Guarantee and Cancellation Policies ' Your prepaid deposit cannot be refunded. even if your new room rate total is lower. US0 1,899.00 deposit is due on Thu, Mar 19, 2015 and will be charged to the credit card provided. The time for cancelling without penalty has passed. If you cancel the forfeiture amount will be 1.899.00. Room taxes are included with deposits and any penalties. Debit and Credit cards will be authorized at check-in for the amount of your stay. plus an amount to cover incidentals. Please visit "Announcements" on the hotel website for more information. EFTA_R1_00670793 EFTA02083913 Your Privacy If you believe this reservation was made in error, please contact us as soon as possible. Please note: For security purposes, you will be asked to provide a valid government or state-issued photo ID at check-in. This email may contain links to websites that collect personally identifiable information about you. Starwood Hotels & Resorts Worldwide, Inc. is not responsible or liable for the actions of such independent websites, and encourages you to review the privacy statements and policies of such websites to understand how they collect, use and store such information. Click here for Starwood Hotels & Resorts Worldwide, Inc.'s Privacy Statement. Disclosure Starpointe balance may not reflect your most recent activity and may not include Starpoints earned or redeemed for the current transaction. Modify and Cancel Information To view, change or cancel your reservation, please visit luxurycollection.com. Any modification to a reservation is subject to the hotel's availability at the time the modification is requested and may change the rate and/or require payment of cancellation fees. If you require further assistance, please contact The Luxury Collection Hotels & Resorts at 800.325-3589 if you are calling from the United States or Canada. Otherwise, click here for the telephone number of the Worldwide Reservation Office nearest you. Please note that reservations cannot be changed or canceled via email. Guarantee Rules For reservations guaranteed with a form of payment at time of booking, rooms are held until hotel check-out time the day following arrival. For reservations not guaranteed with a form of payment at time of booking, rooms are held until set cancellation time per the rules of the reservation. In the event more guests arrive than can be accommodated due to hotel overbooking or an unforeseen circumstance, and hotel is unable to hold rooms consistent with this room hold policy, hotel will attempt to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), and will pay for transportation to that hotel. Package Handling Policy There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee. Smoking Policy All guest rooms and inside public spaces are 100% non-smoking. A 200 USD cleaning fee will be charged to any guest who violates this policy. Smoking is only allowed outdoors at the Residences. Exchange Rate EFTA_R1_00670794 EFTA02083914  For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotels control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions. Rate/Reservation Validity Please note that electronic reservation confirmations are provided to you solely for your convenience and that we retain official records of our reservation transactions, including details of dates of stay and room rates. In the event of discrepancies, alterations, modifications, or variations between this confirmation and our official records, our official records shall control. Tampering with this confirmation to alter the room rate, or any other reservation information is strictly prohibited and may have legal consequences. Early Departure Many Starwood hotels have an early departure fee. When you check-in, you will be asked to confirm your departure date. You may be able to change your departure date without a penalty if your rate plan permits and if you do so before the end of your arrival day. After reconfirming your departure date, if you decide to leave earlier, you may be charged the early departure fee. Please contact the hotel if you have any questions. Starwood Hotels & Resorts Worldwide, Inc. One StarPoint, Stamford, CT 06902 USA This is a post only e-mail. Please do not reply to this message. Unsubscribe from further marketing email communications related to this stay. _This electronic message transmission contains information from the Company that may be proprietary, confidential and/or privileged. The information is intended only for the use of the individual(s) or entity named above. If you arc not the intended recipient, be aware that any disclosure, copying or distribution or use of the contents of this information is prohibited. If you have received this electronic transmission in error, please notify the sender immediately by replying to the address listed in the "From:" field. EFTA_R1_00870795 EFTA02083915 American Express made the following annotations "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajoute le commentaire suivant le Ce courrier et toute piece jointe qu'il contient sont reserves au seul destinataire indique et peuvent renfermer des renseignements confidentiels et privilegies. Si vous n'etes pas le destinataire prevu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piece jointe est interdite. Si vous avez regu cette communication par erreur, veuillez nous en aviser par courrier et detruire immediatement le courrier et les pieces jointes. Merci. American Express made the following annotations "This message and any attachments arc solely for the intended recipient and may contain confidential or privileged information. If you arc not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajoute le commentaire suivant Ic Cc courier et toute piece joints qtiit conticnt sont reserves au soul dcstinataire indique ct peuvent renfermer des renseignements confidentiels et privilegios. Si vous 'fetes pas Ic destinataire prevu, touts divulgation, duplication, utilisation ou distribution du courier ou dc toute piece jointe est intcrditc. Si vous avez rccu cette communication par crrcur, veuillez nous cn aviscr par courier et EFTA_R1_00670796 EFTA02083916 detruire immediatement le courrier et les pieces jointes. Merci. EFTA_R1_00870797 EFTA02083917