EFTA01016298.pdf

From: J <jeevacation®gmail.com> To: Richard Kahn Subject: Re: Thoughts? Date: Sun, 18 Nov 2018 12:35:03 +0000 ok On Sun, Nov 18, 2018 at 6:30 AM Richard Kahn < > wrote: Interesting thoughts from Daphne. Melissa seems straightforward so I am not sure what she knew. They are closed sat sun so i will call tomorrow morning. Regarding call today I am still tying to track down Allan. Will circle back once he gives me a time slot to talk. Richard Kahn HBRK Associates Inc. Begin forwarded message: From: Daphne Wallace Date: November 18, 2018 at 7:08:23 AM EST To: Rich Kahn Subject: Re: Thoughts? Greetings Rich, These are my real thoughts: I. I believe her crews were booked for this week. But I cannot believe they were not aware of a 24 inch difference within the 4 palms. The invoice states 20 feet clear trunk. We discussed on several phone calls before the deal was sealed what JE wanted, and where the palms were being installed. We even discussed the height of the Cabanas with Melissa. We emphasized having matching palms. Melissa must have known the palms were not perfect matches - even if the 2 that are 12 inches shorter than the third one falls within some "parameter" of matching, the fourth one that is 24 inches taller is a significant difference 2 feet on 20 feet is noticed. 2. When did WE realize the palms did not match - on the rack, when they were off-loaded and standing planted on the beach, or once they were hauled up the hill? 3. Why did JE only find out AFTER Brice instructed Chris to plant them to reflect the same height, which means 2 are planted too shallow, and 1 is planted too deep. EFTA01016298 4. On Friday we could have gotten Groundworks on the phone at once, FaceTime or at least asked questions. 5. On Saturday afternoon, what can we do? JE is blindsided. 6. Chris planted the palms the way he was instructed to by Brice. Did Brice read the instructions - Chris did - has Brice overseen the planting of palms - JE has, many many times. 7. Was Brice made aware that worrying about the appearance above ground - make them the same height - meant planting 3 of the 4 incorrectly and therefore was putting into peril the survival and/or healthy growth of those palms? Did he gather sufficient and pertinent information to make what I consider a managerial decision - without consulting JE? 8. JE heard from Chris about the palms - good news and bad - what did Brice report? Did he speak to JE BEFORE Chris did and not inform him that the palms were not matched AND that he had made a MANAGERIAL decision, without consulting JE, and against the HIRED contractor's protocol, to plant 3 palms incorrectly, so they APPEAR to match - or did JE hear a piece of very bad news from the hired contractor first. On Sun, Nov 18, 2018, 4:46 AM Richard Kahn < wrote: Richard Kahn HBRK Associates Inc. Begin forwarded message: From: J <jeevacation@gmail.com> Date: November 17, 2018 at 11:09:25 PM EST To: Rich Kahn I wonder if melissa didn't want to plant the trees because she knew different heights please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to jeevacation@gmail.com, and EFTA01016299  destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to jeevacation@gmail.com, and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved EFTA01016300