EFTA01400693.pdf
dataset_10 PDF 457.3 KB • Feb 4, 2026 • 12 pages
Subject: RE: Case #01353080 :Gratitude America [I]
From: Gaurav Bhargava ‹ >
Date: Tue, 03 Mar 2015 13:31:27 -0500
To: Amanda Kirby
Cc: PWM AOG
Classification: For internal use only
Hi Amanda,
Please provide a comments in KYC.
Thank you.
Kind regards,
Gaurav Bhargava
fcid:image017.png@OlD0560E.586E9F401
Gaurav Bhargava
Process Supervisor I PWM US Operations
DBOI Global Services Private Limited
Global Business Services
A-1 & A-2, Evolve - Mahindra Technology Park, Inside Mahindra World City
SEZ, 302029 Jai ur, India
Tel.
Fax
Mobile
Email
fcid:image018.png@OlD0560E.586E9F401
EFTA01400693
From: Amanda Kirby
Sent: Wednesday, March 04, 2015 12:00 AM
To: Gaurav Bhargava
Subject: RE: Case #01353080 :Gratitude America [I]
Classification: For internal use only
Am I able to make a case comment? Or must it be someone from KYC?
From: Gaurav Bhargava
Sent: Tuesday, March 03, 2015 1:28 PM
To: Amanda Kirby; Yoonsun Chung
Cc: PWM AOG
Subject: RE: Case #01353080 :Gratitude America [I]
Classification: For internal use only
Hi Amanda,
Still awaiting for the case comments.
Thank you.
Kind regards,
Gaurav Bhargava
{cid:image001.png@01D0560D.E1253520}
Gaurav Bhargava
Process Supervisor I PWM US Operations
EFTA01400694
DBOI Global Services Private Limited
Global Business Services
A-1 & A-2, Evolve - Mahindra Technology Park, Inside Mahindra World City
SEZ, 302029 Jaipur, India
Tel.
Fax
Mobile
Email
{cid:image004.png@OlD0560D.E1253520}
From: Amanda Kirby
Sent: Tuesday, March 03, 2015 9:22 PM
To: Yoonsun Chung
Cc: PWM AOG; Gaurav Bhargava
Subject: FW: Case #01353080 :Gratitude America [I]
Classification: For internal use only
Hi Yoonsun,
Yes. It seems that a case comment is needed.
From: Gaurav Bhargava
Sent: Tuesday, March 03, 2015 10:47 AM
To: Amanda Kirby
Cc: PWM AOG
Subject: RE: Case #01353080 :Gratitude America [I]
Classification: For internal use only
Hi Amanda,
EFTA01400695
Yes, will require the case comments, As from the below email chain, the
title is still not clear.
Thank you.
Kind regards,
Gaurav Bhargava
{cid:image002.png@OlD055F7.56CFB3C0}
Gaurav Bhargava
Process Supervisor I PWM US Operations
DBOI Global Services Private Limited
Global Business Services
A-1 & A-2, Evolve - Mahindra Technology Park, Inside Mahindra World City
SEZ, 302029 Jaipur, India
Tel.
Fax
Mobile
Email
{cid:image003.png@OlD055F7.56CFB3C0}
From: Amanda Kirby
Sent: Tuesday, March 03, 2015 9:14 PM
To: Gaurav Bhargava
Subject: FW: Case #01353080 :Gratitude America [I]
EFTA01400696
Classification: For internal use only
Hi Gaurav,
Yoonsun thought it had been cleared. Do you still need a case comment?
From: Yoonsun Chung
Sent: Tuesday, March 03, 2015 10:42 AM
To: Amanda Kirby
Subject: RE: Case #01353080 :Gratitude America [I]
Classification: For internal use only
I thought they said they cleared that issue. See email below.
{cid:image001.gif@OlD0559E.A370D960}
Yoonsun Chung
Vice President I AML Compliance
Deutsche Bank Trust Company Americas
Legal, Risk & Capital
60 Wall Street, 10005-2836 New York, NY, USA
Tel.
Fax
Email
{cid:image005.png@OlD0559E.A4C9B2A0}
From: Amanda Kirby
Sent: Tuesday, March 03, 2015 10:39 AM
To: Yoonsun Chung; PWM AOG
Subject: FW: Case #01353080 :Gratitude America [I]
EFTA01400697
Classification: For internal use only
Hi Yoonsun,
Gaurav just called and told me that there needs to be a case comment from
KYC to confirm that the account title should be Gratitude America, Ltd and
not just Gratitude America. Would you be able to do that?
Let me know.
Thank you
From: Pema Sherpa
Sent: Monday, March 02, 2015 3:02 PM
To: PWM AOG; Amanda Kirby; Yoonsun Chung
Subject: RE: Case #01353080 :Gratitude America [I]
Classification: For internal use only
Hi PWM AOG,
When you are preparing the manual EDF to upload in dbTops, you are taking
the information from the account opening application and not from the KYC.
Hi Yoonsun,
Should a comment on the KYC reflecting the correct address suffice here or
does the KYC have to be updated with the address?
Kind regards,
Pema Sherpa
EFTA01400698
{cid:image016.png@OlD054F9.C68E2A60}
Pema Sherpa
Deutsche Bank Trust Company Americas
60 Wall Street, New York, NY 10005-2836, USA
Tel.
Fax
Mobile
Email
fcid:image017.png@OlD054F9.C68E2A601
From: Navin-Kumar Pankaj On Behalf Of PWM AOG
Sent: Monday, March 02, 2015 2:44 PM
To: Pema Sherpa
Cc: Amanda Kirby; G. Hill o; PWM AOG; Yoonsun Chung
Subject: RE: Case #01353080 :Gratitude America [I]
Classification: For internal use only
Hi Pema,
We are clearing on Point 2 & 3 however on point 1, Legal address which is
given W-9 is not matching With KYC# address.
We need to put the legal address while Prepairing EDF in MD3 for post ABR
Approval. Can we move further with the same?
Thanks,
Navin
PWM AOG
DBOI Global Services Private Limited
Email :
{Inactive hide details for Pema Sherpa---03/02/2015 02:07:51 PM---
Classification: For internal use only Hi Prashant,}Pema Sherpa---03/02/2015
02:07:51 PM---Classification: For internal use only Hi Prashant,
EFTA01400699
{cid:image018.png@OlD054F9.C68E2A60}
From:
{cid:image019.png@OlD054F9.C68E2A60}
Perna Sherpa/II/dbcom@DBCOEX
{cid:image018.png@OlD054F9.C68E2A60}
To:
{cid:image019.png@OlD054F9.C68E2A60}
PWM AOG/II/dbcom@DBAMERICAS, "G. Hill o" <G.. Yoonsun Chung/-
II/dbcom,
{cid:image018.png@OlD054F9.C68E2A60}
Cc:
{cid:image019.png@OlD054F9.C68E2A60}
Amanda Kirby/II/dbcom, Navin-Kumar Pankaj/II/dbcom
{cid:image018.png@OlD054F9.C68E2A60}
Date:
{cid:image019.png@OlD054F9.C68E2A60}
03/02/2015 02:07 PM
{cid:image018.png@OlD054F9.C68E2A60}
Subject:
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RE: Case #01353080 :Gratitude America [I]
EFTA01400700
Classification: For internal use only
Hi Prashant,
What advise are you requesting from ABR?
Kind regards,
Pema Sherpa
{cid:image001.png@OlD054F2.41CF5530}
Pema Sherpa
Deutsche Bank Trust Company Americas
60 Wall Street, New York, NY 10005-2836, USA
Tel.
Fax
Mobile
Email
{cid:image002.png@OlD054F2.41CF5530}
From: Prashant Mahendru On Behalf Of PWM AOG
Sent: Monday, March 02, 2015 2:00 PM
To: G. Hill o; Pema Sherpa; PWM AOG; Yoonsun Chung
Cc: Amanda Kirby; Navin-Kumar Pankaj
Subject: RE: Case #01353080 :Gratitude America [I]
Classification: For internal use only
Dear ABR Team,
Appreciate if you can advise on the below issue.
Thanks,
Prashant Mahendru
EFTA01400701
PWM AOG
DBOI Global Services Private Limited
Email :
{Inactive hide details for Amanda Kirby---02/03/2015 13:35:41---
Classification: For internal use only I apologize for the confus}Amanda
Kirby---02/03/2015 13:35:41---Classification: For internal use only I
apologize for the confusion with the docs and the KYC. I submitted the KYC
with the in
{cid:image004.png@OlD054F2.41CF5530}
From:
{cid:image005.png@OlD054F2.41CF5530}
Amanda Kirby/II/dbcom@DBCOEX
fcid:image004.png@OlD054F2.41CF55301
To:
{cid:im22e005.png@OlD054F2.41CF5530}
PWM AOG/II/dbcom@DBAMERICAS,
{cid:image004.png@OlD054F2.41CF5530}
Cc:
{cid:image005.png@OlD054F2.41CF5530}
Navin -Kumar Pankaj/II/dbcom, Yoonsun Chung/II/dbcom, Hill o"
<G... >, Pema Sherpa/II/dbcom
{cid:image004.png@OlD054F2.41CF5530}
Date:
{cid:image005.png@OlD054F2.41CF5530}
02/03/2015 13:35
{cid:image004.png@OlD054F2.41CF5530}
Subject:
{cid:image005.png@OlD054F2.41CF5530}
RE: Case #01353080 :Gratitude America [I]
EFTA01400702
Classification: For internal use only
I apologize for the confusion with the docs and the KYC. I submitted the
KYC with the information they had sent me via email. I was only made aware
of the official name "Gratitude America, Ltd." and that the legal and
mailing address were not the same when they sent me the filled and signed
account opening docs. Please let me know how I can go about updating the
KYC.
Thank you,
Amanda
From: Navin-Kumar Pankaj On Behalf Of PWM AOG
Sent: Monday, March 02, 2015 1:13 PM
To: Amanda Kirby
Cc: Navin-Kumar Pankaj; Yoonsun Chung; G. Hill o; PWM AOG; Pema Sherpa
Subject: Case #01353080 :Gratitude America [I]
Classification: For internal use only
Hi Amanda,
While reviewing the docs we have below issues.
1.As per account opening docs,Tax form and online form legal address is
EFTA01400703
give as 9100 Port of sale Mall, Ste 15, St Thomas,USVI 00802 however in KYC#
it is given as
6100 Red Hook Quarter, B3 St. Thomas 00802 USVI. Please confirm us correct
legal address and Provide us updated doc(Account opening form,tax
form,Online form)/KYC# accordingly.
2.As per docs(signature card,account opening form,tax form,online form,non-
Profit organisation resolution) Account Title is given as Gratitude America
Ltd.
however in KYC# entity name and Account holder is givan as Gratitude America
Entity Name
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Account Holder
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3.0n W-9Tax form box other is blank under federal tax classification grid
{cid:image003.gif@OlD054ED.C3040F80}
Please provide usabove updated docs or make correction in KYC# accordingly.
Thanks,
PWM AOG
DBOI Global Services Private Limited
Email :
EFTA01400704
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Document Metadata
- Document ID
- 61d07442-b6e7-48c0-a9a4-7e32e9e1ba92
- Storage Key
- dataset_10/599f/EFTA01400693.pdf
- Content Hash
- 599f81ba32e39e7e63d3132e8da957b4
- Created
- Feb 4, 2026