EFTA02073968.pdf

To: Karyna Shulia Cc: james ce I personal genius ; Richard Kant From: bellaklein Sent Mon 7/27/2015 3:15:27 PM Subject Re: Need help with printer Great, Thank you, Bella On Jul 27, 2015, at 11:10 AM, Karyna Shuliak wrote: The guests confirmed for the time warner technician to come in tomorrow. Thanks. On Jul 27, 2015, at 9:59 AM, bellaklein ANIMINNIME> wrote: Karyna, I made an appointment with Time Warner for tomorrow LOAM to 11AM. Technician will replace and program the remote control for the TV and and exchange modem. Please insure someone is present in the apartment. Thank you, Bella On Jul 26, 2015, at 6:12 PM, fames I personal genius wrote: Hi Bella, Jeffrey has some very important guests in 11J and there's a problem with the TV remotes. The remotes for the TV & Bluray player are EFTA_R1_00541002 EFTA02073968  missing (there were two old remotes for devices not there anymore) and the TimeWarner remote doesn't work very well -- you have to aim it just right and push the buttons multiple times. Sometimes it turns the TV off or on, sometimes it doesn't. It looks very old and the battery door is held on by packing tape. Also, it still has the blue Ubee internet modem, not the new ones we've got in the other apartments. Can you see if we can get these replaced as soon as possible? Is it possible to have a TWC tech come & do it or for us? I don't know if the cable remote needs to be programmed... It'd be preferable if we could avoid them being left without intemet & TV while someone took the equipment to the TWC store. James Ce your Personal Genius D Certified Support Professional 10.6 MIS http://personalgenius.us On Jul 26, 2015, at 12:44 PM, Karyna Shuliak M ila> wrote: Hi James, Would you please look at their TV in I I J as well, they are having some issue. It is possible it has to do with the time warner contract ( then we will have to speak with Bella) but I am not sure what it is. Thank you, Karyna. On Jul 25, 2015, at 7:45 PM, 'ames ce personalgenius s> wrote: EFTA_R1_00641003 EFTA02073969  It's unlikely we'll have to replace the printer. If you think it's better that you're there just in case, that's great too. It's always lovely to see you. It's up to you - I could just call you if I need you. Is your cell still James Ce your Personal Genius Certified Support Professional 10.6 Ono://oersonalaenius.us On Jul 25, 2015, at 7:21 PM, Karyna Shuliak Thank you! It is apartment 11J. Please ask for Nilli. They are important guests for Me. Epstein. In case there printer is broken, we will need to get a new one. Do you need me to be there in case we need a new printer? Thank you, Karyna. On Jul 25, 2015, at 7:17 PM, james I personal genius 4PM is good. EFTA_R1_00641004 EFTA02073970  Which apt & who am I asking for? Thanks! James Ce your Personal Genius Certified Support Professional 10.6 http //personalgenius us On Jul 25, 2015, at 7:07 PM, Karyna Shuliak <karynashuliak@icloud.com> wrote: James, they asked if you could please come at 4pm? On Jul 25, 2015, at 7:00 PM, Karyna Shuliak iminimmwrote: Thank you so much James! I just sent them a message, will let you know as soon as they respond! On Jul 25, 2015, at 6:53 PM, James I personal genius wrote: Hi Karyna, I have plans in the morning, but I could be there anytime between 1 - 6 PM tomorrow if that works? EFTA_R1_00641005 EFTA02073971 Please let me know. (Also, we no longer work with Sara Rychtarik and Need Mac Help. Please don't copy her. *) James Ce your Personal Genius Certified Support Professional 10.6 http://personalpenius.us On Jul 25, 2015, at 6:30 PM, Karyna Shuliak lIMIS> wrote: Hi James, Mr. Epstein has guests in one of the apartments at 301 E 66th Street. They need help to set the printer. Will you by any chance have time tomorrow around I lam? I understand it is a short notice and tomorrow is Sunday, but wanted to check in case you are available.. Thank you! Karyna. EFTA_R1_00641006 EFTA02073972