EFTA01704093.pdf

DUPLICATE COPY 232,334 Membership Rpwards,-, Platinum Card® Points f~{ir~ile e: Statement of Account *ma- :n tun c: al Mire. standing' Premed For G MAXWELL 01/08/04 Page 1 of 6 Please Pay By Nona* Warne $ Now Chaves $ 01/23/04 23,013.10 -2 Y 538. 69 15,630.02 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525-3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Special Access Packages at Madison Square Garden With your Platinum Card®, this season experience the action with Hockey Legends Nights and Basketball Courtside Nights tickets. With this special VIP package, you can meet with an alumnus of the home team or another special guest, enjoy a buffet dinner and open bar at the Club restaurant, and watch the competition heat up with premium seats. For available dates, visit www.amerIcanexpross.com/luxurysuites. All sales are final and non-refundable and resale is prohibited. Details and prices are subject to change. Packages are limited and available on a first-come, first-served basis. Call 1-800-321-RSVP, 8am to 11pm EST to purchase your seats today. weer Mar° cid° Activity • Amount $ r G MAXWELL ENT RECEIVED THANK YOU CAGO 25 OAK STREET IL ....,a135 SALES 12/15/M CNICAGO 25 OAK STREET IL 002‘iiia9 SALES 12.118/03* WATERWORKS PALM BEACH H. 033000CCI -i:DME SUPPLIES GCODWILL ADJUSTMENT 41:46/ la1 9413' 02/1',/ qggDWILL ADJUSTMENT -15.96 WILLADJUSTMENT NIS + Please Mon Me perkiest*, below, detach and Mtn, web your payffitf4 Continued on Pape 3 ft Nut&r Please Pay By: Please enter account Payment Coupon 01123104 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, processatie through the AA WE LL Total Amount Due ff.S. banking system. $11,104.43 To Pay by Phone call 1.800-l-PAY-AXP or 1-800-472-9297. I,',I014.Mlllll Check here it address or telephone number has changed. Note changes on reverse side. Mail Payment to: AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 LAIN I 0000371385847238009 001110443001563002 08rirl EFTA01704093  DUPLICATE COPY Pmparmlfor Page 2 of 6 G MAXWELL Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Daus and drawn on a bank located In the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the acre+,int number indicated on your check. Do not send cash. Payments recanted after 12:00 noon oron weekends or holidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checim electronically, at first presentment and any re-presentments, by transmitting the amount of the oheck, routng To Pay By Phone number, account number and check serial number to your financial rbxUution. Your checking account may be debited 1-800-472-9297 as soon as the same day we receive your payment. If we can not collect the funds e!ectroncally at first presentment, wemay issue a draft against your account for the amount of the check. Customer Service, Lost Authorization for Electronic Payments: By using the American Express Pay By Computer Pay By Phone or any or Stolen Card and al other American Express electronic payment service, you will be authorizing American Express to Initiate an other services electronic debit to the financial account you specify In the amount you request. To use Pay By Computer, please 1-800-525-3355 visit us at vetv.americanexpresS.com. 24 hours/7 days Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immediately at 1.800.992.3404. Outside the U.S., contact the nearest American Express Travel Service Office or call us collect at 336-393-1111. You are fully protected against any fraudulent use of the Card when you notify American Express before it is fraudulently used. Car Rental Loss and Your maximum liabhity is $50 should you fail to report its loss or theft. Damage Insurance Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. Tne annual fee for 1.800338.1670 the Additional Platinum Card is $175.00and br each Addtiora Gold Card on the Platinum Card account the annual fee is $45.00. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner Hearing impaired by calling Customer Service. The $5 amual subscription lee for Departures magazine is included in the annual fee for (9am-5pm EST) your Platinum Card membership. If you do net wish to receive Departures magazine, please call 1-877-509-3993, Monday STY: 1-800-221-9950 through Friday, Sam - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep FAX: 1-800-695-9090 your copy of the charge slips for comparison to your billed charges. The Statement Closing Date is the last date that charges and credits are processed to appear on the statement. Your account will be Past Due if payment for your previous In NY: 1.800.522.1897 month's statement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Travel Emergency and Billing Riahts Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, qpr if you Wortchvide Personal need more ink:melon about a transaction which appears on your statement, write or call the Customer Service Assistance and Fine department as indicated on your paper statement, or dick on the Customer Service link online. We must hew from you no Dining later than 60 days after wo sent you the first bill on which the error or problem appeared. Although you may telephone us, 1-800-345-AMEX doing sowill not presence your rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar Platinum Card Travel amount of the suspected error; 3. Describe the error and molain, if you can, why you believe there is an error. If you need more Information, describe the item you are unsure about. You do not have to pay any amount in question Mk we are Service and Fine Hotels, investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your Resorts & Spas inquiry, we cannot report you as delinquent or take any action to collect the amount in question. Please retain any receipts 1-800.443.76722 pertinent to your claim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you Platinum Card purchased with the Card, and you have tried in good faith to correct the problem with the merchant, you may not have to By Invitation Only pay the remaining amount due on the gocds or servicee. You have this protection only when the purthwe once was more 1.800.321-RSVP than $50 and the purchase was made in your home state or within 100 miles of your mailing address. (If we own or operate the merchant, or if we mailed you the advertisement for the property or services, all purchases are covered regardless Of amount or locatbn of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicihro on the Customer Service Link online at vnvw.americanexpress.com, or you can call us at 1-800-IPAY-AXP for Pay By Phone and Pay By Computer issues, cr 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Correspondence Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrong,_please contact us as soon as possible. We must hear from you no later than 60 days after we sent you thewrong, on which the problem or error appeared. Customer Service When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; P.O. Box 7825 as 3. Describe the error or the transfer you are unsure of, and explain as clearly as you can why you believe there is an error Ft. Lauderdale, FL or why you need more information. We will investigate your complaint and correct any error promptly. If we take more than 33329-7825 10 business days to do this, we wit credit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. Express Cash Credit Balance: If a credit balance (designated 'CR) is shown on this statement, it represents money owed to,you. You Operations may make charges against the credit balance or request a refund. Requests for refunds should be made in writing to the P.O. Box 297815 Refund Unit at the Customer Service address indicated on your paper statement, or crick on the Customer Service link Ft. Lauderdale, FL online. If you do not make sufficient charges against the credit banes or request a refund, we will, within 30 days after 33329-7815 expirationof the six-month period folcwing the date of the first statement indcaim the credit balance, issue a cheda to you for the credit balance in your account if the amount is $1.00 or more. mportant Notice to North Dakota Residents: If Payments an account is past due for two or more biting cycles, a late payment fee of 1.75% of all past duo amounts will be added. P.O. BOX 2855 NEW YORK NY 10116-2855 along° of Address tl COITOCI on 11001 do not Inc Name COrtanY Name Suml AcItess Cry Slate Zi) Cade Providing your email as Code and address to American Home Paco* Express will enable you Mn Coda and to receive special offers, Work Phone suited to your needs. Email EFTA01704094  DUPLICATE COPY Proposed For Cleokg DM Page 3 of 6 0 MAXWELL 01/08/04 New Activity Continued WAS19371•1. cIP9RWq. DAF IYIENT ,catt; 10/15/03 CHIASSO WAREHOUSE GRAND RAPIDS MI 325.60 CHIASSO ITEMS 12/09/03 BARNEYS NEW YORK 660 MADISON NY 2,130.14 SALES 12/09/03 BNY CHICAGO 25 OAK STREET IL 556.18 SALES 12/10/03 RESTORATION HARDWAREWEST PALM BEACH FL 546.96 HOME FURNISHINGS 12/10/03 SLEEPYS ES NEW YORK NY 1,357.77 BEDDING/ACCESSORIES 12/11/03 TRAVELOCITY.COM SAN ANTONIO TX 334.40 AMERICAN AIRLINES From: To: Gather: Class: ST THOMAS VIRGIN I SAN JUAN PUERTO RI 9f< O1 NEWARK NJ AA M3 Ticket Number 00174746020934 Dale of Departure: 12/14 Passenger Name Document Type: PASSENGER TICKET 12/11/03 WATERWORKS PALM BEACH FL 5,399.97 HOME SUPPLIES 12/11/03 TRAVELOCITY 18002569089 TX 29.95 TRAVEL/TOURS/FEES 12/12/03 EXPEDIA INC ATLANTA GA 395.00 AMERICA WEST AIRLINES From: To: Carrier Class: J F KENNEDY NP NY LAS VEGAS NV HP OO J F KENNEDY NP NY HP WA Ticket Number: 40175334791955 Date of Departure: 12/27 Passenger Name• Document Type: PASSENGER TICKET 12/12/03 EXPEDIA INC ATLANTA GA 395.00 AMERICA WEST AIRUNES From: To: Carrier. Class: J F KENNEDY A/P NY LAS VEGAS NV HP OO J F KENNEDY NP NY HP WA Ticket Number: 40 Date of Departure: 12/27 Passenger Name: Document Type: PASSENGER TICKET 12/12/03 EXPEDIA SVC/DLVRY FE800.397,3342 WA 10.00 NON•REFUNDABLE 12/15/03 BARNEYS NEW YORK 660 MADISON NY 52.14 SALES 12/15/03 BARNEYS NEWYORK BEVERLY HILL CA 74.11 SALES 12/15/03 NASHVILLE WRAPS LLC HENDERSONVLLE TN 77.53 ARTS/CRAFTS 12/15/03 FRONTGATE CATALOG 800-626-6488 OH 274.80 HOUSEHOLD IT 800-626-6488 12/18/03 FAO SCHWARZ 800426.8697 PA 519.01 FAO SCHWARZ 12/18/03 AMAZON.COM SUPERSTORAMAZON.COM WA 19.84 MERCHANDISE 12/18/03 AMAZON.COM SUPERSTORAP.4AZON.COM WA 21.35 MERCHANDISE Continued on reverse EFTA01704095  DFU L PLICATE COPY Prepared For G MAXWELL Page 4 of 6 New Activity Continued Arnount 1224/03 SIMPLY PC USA BOYNTON BEACH 900.00 COMPUTER SERVICE & SUPP 12/24/03 HORCHOW COLLECTION DALLAS TX 111.86 MONO PINK SHOE BAG 1227/03 VVWW.EBAY.CONVCC/ 8887493229 CA 34.10 DIRECT MARKETER Total of Now Activity for G MAXWELL New Charges 13,565.71 Payments/Credds -27,538.69 ISIS BRENT TINDALL 12/08/03 SARA NEW YORK NY 209.65 POTTERY 12/09/03 DEAN & DELUCA 5169NEW YORK CITY NY 64340 GROCERY STORESUPERMRKT 12/26/03 CARMINES GOURMET SPAU/A BEACH GARDE FL 208.37 28 GOURMET FOOD 01/04/04 MUVICO PARISIAN 20 W PALM BEACH FL 31.00 MOTION PICTURE THEATERS 01/04/04 CARMINES GOURMET SPAM BEACH GARDE FL 767.50 28 GOURMET FOOD 01/04/04 Nutrition World-PaImPALM BEACH GAR FL 204.39 GROCERY STORES, SUPERMA GROCERY STORES, SUPERMARKETS Total of New Activity for BRENT TINDALL New Charges 2,064.31 Payments/Credits 0.00 Total of New Activity New Chews 15,630.02 PaymentslCi ts -27,538.69 EFTA01704096  DUPLICATE COPY Pepped For ft‘oxxint Kanter Mao ow Page 5 of 6 G MAXWELL 01/08/04 CustornExtraS" e .-Ne e Discontinuation of Amtrak® Benefit Log on to www.americanexpress. As of January 11, 2004, Platinum Card® members will no longer com/platinumbenefits for receive complimentary access to Amtrak® ClubAcelC lounges with more information on the the purchase of a same-day ticket. We regret any inconvenience this benefits available to you may. cause. For a complete list of your Platinum Card benefits and as a Platinum Card member. services—including our newest partners and programs-please visit our Web site, www.americanexpress.com/platinumbenefits. (CE 104121) Share the Benefits of the Platinum Card® To apply or learn more, call 1.800-525.3355. The Give someone close to you an Additional Platinum Card. They can Annual Fee for each enjoy many of the unique Card member benefits you are currently Additional Platinum Card entitled to as a Platinum Card member, such as the International is $175. "t:o6,444ehiett. Airline Program, the Fine Dining Program and Platinum Card® (CE 104098) NPR; Concierge. What's more, they will benefit from the convenience of world-class American Express® Customer Service, 24 hours a day. Terms, Condtions and Restrictions apply. The Additional Card member must be 18 years or older, and must have never had defaulted account with American Express. Any account you have with American Express must not be in default. Mortgage Rates are Still Low! Contact us today! Call 1.800-AXP-1008 or go to If you're looking to buy a home or to refinance your current mortgage, Mortgages vnyvtamericanexpress. from American Express' can save you hundreds of dollars a month in mortgage com/mortgages. Use payments. Plus, It's fast and easy to get a same-day loan decision. offer code C62. (CE 104138) 'All residential mortgage loans and related services are offered and provided by and through PHH Mortgage Services. American Express does not solicit, offer, endorse, negotiate, or originate any mortgage loan products, and is neither a licensed mortgage broker nor a licensed mortgage lender. Financing provided by PHH Mortgage Services, 3000 Leadenhall Road, Mt. Laurel, NJ 08054. Arizona Residential Mortgage IJcensee #BK 00010039, Licensed by the Department of Corporations under the California Residential Mortgage Lending Act, Georgia Residential Mortgage Licensee, Illinois Residential Mortgage Licensee, Massachusetts Licensed Lender #ML1653, New Hampshire First Mortgage Banker #5625-MB and Second Mortgage Home Lender #5626-MHL Licensed by the N.J. Department of Banking and Insurance, Licensed Mortgage Banker-- NYS Banking Department, Rhode Island Licensed Lender, Minnesota. This is not an offer to enter an interest rate lock-in agreement. Licensed First Mortgage Banker and Secondary Mortgage Lender by Pennsylvania Department of Banking. PHH Mortgage Services Is an Equal Housing Lender. Sign Up for American Express® Alerts To sign up for Alerts, visit wvm.americanexpress. Get important information pertaining to your Account delivered to you corn/alerts. —whenever and wherever you want. With American Express Alerts, you can choose to be notified when your payment is due, irregular (CE 104153) account activity is detected, your payment is received and when you are approaching your line of credit/spending limit. Alerts can be sent to your e-mail address, mobile phone, pager or PDA. offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01704097  DUPLICATE COPY Prcpand Foe Page 6 of 6 G MAXWELL A Tax-Time Aid Now Available Online Look for your 2003 Yew End Summary in the mail The Year End Summary--a detailed report of all charges billed to your beginning January 2004. account during 2003--provides you with an invaluable aid at tax time. You will be able to access And with the improved online version, you will continue to view a your Online Year End report of all your charges, but with increased flexibility and Summary starting FebrX5,2004. functionality. The online version enables Platinum Card members to sort transactions by date, merchant name, or charge amount. You (CE 104126) can also view your own charges, just the charges of an Additional Card, or all your charges on your account at once. With the easy navigation toolbar you can choose from categories such as Travel, Restaurant, and Merchandise to get a comprehensive look at the charges you've made in a particular category. 28 New Properties Added To make reservations of to learn more about Fine The Fine Hotels & Resorts program has added 28 exciting properties Hotels & Resorts, call to its exclusive membership for 2004. When you make your Fine PTS at 1-800-4434672 Hotels & Resorts reservations through Platinum Travel Service, you'll or refer your travel receive valuable amenities, including a room upgrade at check-in professional to PTS. when it is available, daily Continental breakfast for two, a guaranteed (CE 104123) 4pm late checkout, and a special gift, service or benefit that varies by property. Program Terms, Con Lions and Restrictions apply. American Express acts solely as sales agent for travel suppliers and is not liable for the actions or inactions of such suppliers. CST 1022319-10, Washington UB1I600-469-694, ML *1192, TA-149. Registered Chic travel agency. Program Code: 0312:0000. Now Accepting the American Express® Card! If there are other places where you would like to Law America - A plan that provides legal protection with law firms see the Card accepted, nationwide. Benefits include trial representation. 1-800-453-9376. please call the Customer www.lawamerica.net Service number that is located at the top of your statement or the number The Oak Room Restaurant - Gourmet cuisine, fine wine and an that is on the back of your elegant and unique destination place. 263 Prospect Ave., Brooklyn, Card. NY. 718-788-0400. www.oakroomrestaurant.com (CE 104070) Creative Playthings - Manufacturer and retailer of quality wooden swing sets. Call 1-800-24-SWING or visit us at www.creativeplaythings.com! Creating fun since 19511 Fill your Wallet with Savings at Costco: Simply bring this statement into your local You are invited to take advantage of a Costco membership offer for Costco warehouse. American Express& Cardmembers. Sign up for a Costco membership Costco membership is $45 by April 30, 2004, and receive a $10 Costco Cash card to use toward per yew (plus tax where your first purchase. The sooner you join, the more you can save. applicable) and iidudes a free spouse card. Costco Cash card offer expires Apri 30, 2004. Marketing Campaign cods 19243. Valid for new Costco members only. (CE 104135) Stay with Holiday Inn® and get a $15 Lowe's Gift Card visit vwnv.holIday4nn.00m or Use your American Express® Card to book and pay for a Holiday Inns call 1.800-HOLIDAY or hotel Best Breaks' package between January 15 and April 30, 2004 your travel agent to and you'll enjoy more than a comfortable room and free hot reserve your room and get breakfast. You'll also receive a voucher redeemable for a $15 Lowe's free breakfast with Holiday Inn's Best Breaks rate. Gift Card. (CE 104137) For use at any Lowe's store for payment of purchases. Not a credit/debit card and has no implied warranties. Redeemable for merchandise only unless prohibited by law and cannot be used to make payments on any charge account. Unused amount can be used for future purchases. Lost or stolen Gift Cards can only be replaced upon presentation of original sales receipt for any remaining balance. It will be void if altered or defaced. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01704098  DUPLICATE COPY 283,106 Membership Rewards Platinum Card® Points Available Statement of Account 02[Said3;. Vi115 :1SS.:11 . Sal d and ! anz,d,irtn n dd n.d standincL; Prclaved For A rt Clccirg Da:it G MAXWELL 02/08/04 Pagel of 6 New Please Pay By Prerieus Marco $ Parrerr.rroitt. $ New ChrgesS Balance $ 02/23/04 11,104.43 ! -11,104.43 4,044.02 4,044.02 Please refer to page 2 tor important information regarding your account Terms - Payable in full upon receipt of statement. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-5254355 and press option 1-1. Contact us at vAvw.amerIcanexpress.com or call Customer Service at 1-800-5254355. trdca:ea pcang Activity Forego Speldng Amount $ r G MAXWELL AVflOmMm,15fkvF,RcPAP-41kcYRY4MMflN,!, ;$1t00Wv VIMMOM 01/07/04 MADISON TOWER HEALTHNEW YORK NY 75.00 HEALTH/FITNESS PRODUCTS 01/14/04 ORBITZ LLC MANKATO MN 216.70 AMERICAN AIRLINES From: To: Carrier: Class: LOS ANGELES CA J F KENNEDY A/P NY AA L7 LOS ANGELES CA AA L7 Ticket Number: 00115746621955 Date of Departure: 01/25 Passenger Name: Document Type: PASSENGER TICKET 01/14/04 ORBITZ LLC CHICAGO IL 6.00 ORBITZ • SERVICE FEES 01/20/04 FREDERIC FEKKAI NY NY .234.47 BARBER/BEAUTY SHOP 90.00 74.69 01/22/04 WORLD ECONOMIC FORUM, COLOGNY-GENEVE esis$ Fmree SWITZERLAND GOODS/SERVICES 01/23/04 AMAZON.COM PAYMENTS AMAZON.COM WA 15.83 MERCHANDISE 3 Please bid en the perforatieff bebw. detach and darn wan adz Garrard Continued on Page 3 Please Pay By: Please enter account Payment Coupon 02r23104 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, processable thrown the G MAXWELL Total Amount Due U.S. banking system. $4,044.02 To Pay by Phone ad NEW YORK NY 10022-6843 1.600-I-PAY-AXP or 1-800-472-9297. Check here if address or telephone number has changed Note changes on reverse side. Mail Payment to: AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 00003713858 Ll 7238009 000404402000404 1402 08rirl EFTA01704099  DUPLICATE COPY Pre:paved Far Page 2 of 6 G MAXWELL Payments: Your monthly statement is payable in full upon receipt. Payments must be In U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on frotr check Do not send cash. Payments received after 12:00 noon or on weekends or holidays may not be credited unta the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the nght to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the dieck, routing To Pay By Phone number, account number and check serial number to your financial institution. Your checking account may be debited 1-800-472-9297 as soon as the same day we receive your payment. It we can not collect the funds electronically at first presentment, we may issue a draft against your account for the amount of the chock Customer Service, Lost Authorization for Electronic Payments: By using the American Express Pay By Computer, Pay By Phone or any or Stolen Card and all other American Express electronic payment service, you will be authorizing American Express to initiate an other services electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please 1.800.525.3355 visit us at vnwr.americanexpress.com. 24 hours/7 days Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immediately at 1-800-992-3404. Outside the U.S., contact the nearest American Express Travel Service Office or call us collect at 336.393.1111. You are fully protected against any fraudulent use of the Card when you notify American Express before it is fraudulently used. Car Rental Loss and Your maximum liability is 550 should you fa4 toreport itsloss or theft. Damage Insurance Charge Card and Statement Information: The annual fee Is $395.00 for the Basic Platinum Card. The annual fee for 1.800.338.1670 the Additional Platinum Card is $175.00and for each Additional Gold Card on the Platinum Card account the annual fee is $45.00. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner Heating Impaired by calling Customer Service. The $5 annual subscription lee forDepartures magazine is inducted in the annual fee for (9am-5pm EST) your Platinum Card membership. If you do not wish to receive Departures magazine, please cal 1.877509.3993, Monday TTY: 1-800-221-9950 through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep FAX: 1.800.695.9090 your copy of the charge slips for comparison to your billed charges. The Statement Closing Date is the last date that charges and credits are processed to aopear on the statement. Your account will be Past Due if payment for your previous in NY: 1.800.522.1897 month's statement was received after the dosing date. To keep your account current, pay by the payment due date shown on your statement Travel Emergency and Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your till is wrong, or if you Worldwide Personal need more information about a transaction which appPars on your statement, write or call the Customer Service Assistance and Fine department as indicated on your paper statement, or eta on the Customer Service inkonline. We must hear from you no Dining later than 60 days after we sent you the first bill on which the