EFTA01226646.pdf

SOFTWARE HOUSE From Tyco Security Products C•CURE 9000 Version 2.50 Monitoring Station Guide REVISION R0 UM-I36 RO EFTA01226646 C•CURE and Software House are registered trademarks of Tyco Security Products. The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. MI trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with permission or allowed under applicable laws. Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your regional sales manager. Software version: 2.50 Document Number: UM-136 Revision Number: RO Release Date: December 2015 This manual is proprietary information of Software House. Unauthorized reproduction of any portion of this manual is prohibited. The material in this manual is for information purposes only. It is subject to change without notice. Software House assumes no responsibility for incorrect information this manual may contain. © 2015 Tyco Security Products. MI rights reserved. EFTA01226647  Table of Contents Preface 7 How to Use this Manual 8 Finding More Information 9 Conventions 10 Software House Customer Support Center 11 Chapter 1 - Getting Started with the Monitoring Station 13 Monitoring Station Overview 14 Starting the Monitoring Station 15 Exiting from the Monitoring Station 16 Monitoring Station Viewers 17 Application Layouts 17 Monitoring Station Privileges 18 Operator Menu 19 Log Message 19 Online Operators 19 Help Menu 21 Help Contents 21 About 21 View Preferences 22 Monitoring Station Application Window 23 Monitoring Station Tasks 25 Using Tabbed Layouts and Viewers 25 Resizing a Pane 26 Docking a Pane 26 Floating a Pane 27 Chapter 2 - Monitoring Events 29 Event Viewer Overview 30 Event Breakthrough 31 Event Viewer Definitions 32 Event Quick Action Toolbar 32 C•CURE 9000 Monitodng Station GukM 3 EFTA01226648  Event Viewer Toolbar 32 Event Icons 36 Event Viewer Status Bar 36 Event Viewer Columns 37 Event Viewer Context Menu 38 Dual Phase Acknowledgement 39 Dual Phase Acknowledgement Event Viewer 39 Setting Up Dual Phase Acknowledgement 40 Assessing Events 42 Assess Event Viewers 42 Event Assessment Overview 42 Setting Up Event Assessment 43 Privileges for Event Assessment 44 Assessing an Event 44 Acknowledging an Assessed Event 45 Clearing an Assessed Event 46 Closing an Assess Event Layout 46 Document Viewer 47 Live Video Viewer 48 Map Viewer 48 Query Viewer 49 Recorded Video Viewer 49 Report Viewer 50 Event Details Viewer 51 Find in Journal Viewer 51 Event Details 53 Event Details Toolbar 53 Event Details Definitions 54 Event Tasks 56 Acknowledging Events 56 Clearing Events 56 Dual Phase Acknowledgement and Clearing Events 57 Silencing an Event 59 Logging an Event Message 60 Selecting Predefined Log Messages 61 Displaying a Map 61 Displaying Recorded Video 62 Viewing the Event Cause List 62 Resetting Event Actions 63 Sending Email 65 Chapter 3 - Monitoring Activities 67 Activity Viewer Overview 68 Activity Viewer Tasks 69 Performing Manual Actions 69 Navigating the Activities List 69 4 C•CURE 9000 Monitoring Station Guide EFTA01226649  Cancelling a Manual Action 70 Performing Event Actions from the Activity Viewer 70 Manual Action Challenge 70 Printing the Activities List 71 Freezing the Activity List 71 Activity Viewer Definitions 72 Activity Viewer Status Bar 73 Activity Viewer Columns 73 Activity Viewer Context Menu 74 Activity Viewer Icons 74 Filtering of Activity to Application Layouts 85 Permissions per Class of Object in Operator Privilege 85 Messages to the Monitoring Station 85 Messages from Partitions to the Monitoring Station 86 Refresh of Live Display after Communications Loss and Restore 88 Single vs. Multiple Server Comm Loss and Restore 89 Restoring the Views 90 Chapter 4 - Monitoring Status 91 Explorer Bar Overview 92 Non Hardware 92 Hardware Status 93 Video 93 External Applications 93 Explorer Bar Definitions 93 Explorer Bar Status List Tasks 94 Non Hardware Status 99 Doors 99 Reports 102 Dynamic Views 103 Operators 104 Manual Actions 105 Events 106 Maps 108 Groups 109 Elevators 109 Areas 110 Intrusion Zones 114 Guard Tours 116 Hardware Status 118 Controllers 118 Inputs 119 Outputs 120 Readers 121 Video 124 C•CURE 9000 Monitoring Station Guide S EFTA01226650  Video Servers 124 Video Cameras 125 Video Tours 126 CCTV Switches 127 CCTV Cameras 128 IP Cameras 129 Video Views 130 External Applications 132 Chapter 5 - Monitoring Objects 133 Object Viewer Overview 134 Object Viewer 135 Chapter 6 - Monitoring Access 137 Swipe and Show 138 Swipe and Show Legacy Viewer 139 Grace Partition Tab 140 Swipe and Show Default Viewers 143 Chapter 7 - Monitoring Video 149 Video Monitoring Overview 150 Video in the Application Layout 151 Video in the Explorer Bar 152 Video Viewer Definitions 153 Video Camera Toolbar Icons 153 Video Server Toolbar Icons 153 Video Tour Toolbar Icons 154 Video Snapshot Toolbar Icons 155 Chapter 8 - Performing Manual Actions 157 Manual Actions 158 Manual Action Edit Dialog Box 160 Manual Action Edit Definitions 161 Performing a Manual Action 161 Manual Action Details 163 Index 165 a C•CURE 9000 Monitoring Station Guide EFTA01226651  Preface The C•CURE 9000 Monitoring Station User Guide is for new and experienced security system users. The manual describes the features of the C•CURE Monitoring Station application and presents procedures for using it. The manual assumes that the Monitoring Station has been installed and is currently operating. In this preface How to Use this Manual 8 Finding More Information 9 Conventions 10 Software House Customer Support Center 11 C•CURE 9000 Monitoring Station Guide Preface 7 EFTA01226652 How to Use this Manual How to Use this Manual manual includes the following sections. Turn to the appropriate section in this manual for the information you need. Chapter 1: Getting Started with the Monitoring Station This chapter describes the main features of the Monitoring Station application, and the tasks you can perform using it. Chapter 2: Monitoring Events This chapter describes the Event Viewer that is used to monitor Events in the Monitoring Station. Chapter 3: Monitoring Activities This chapter describes the Activity Viewer that is used to monitor Activities in the Monitoring Station. Chapter 4: Monitoring Status This chapter explains the use of the Explorer Bar for displaying the status of objects. Chapter 5: Monitoring Objects This chapter describes how to monitor the status of system objects using the Object Viewer. Chapter 6: Monitoring Access This chapter describes how to monitor access activities using the Swipe and Show Viewer. Chapter 7: Monitoring Video This chapter describes how to monitor access activities using Video Viewers. Chapter 8: Performing Manual Actions This chapter explains how to use Manual Actions. 8 Preface C•CURE 9000 Monitoring Station Guide EFTA01226653 Finding More Information Finding More Information You can access C•CURE 900(1 manuals and online Help for more information about C•CURE 9000. Manuals C•CURE 9000 software manuals are available in Adobe PDF format on the C•CURE 9000 DVD. You can access the manuals if you copy the appropriate PDF files from the C•CURE 9000 Installation DVD English \ Manuals folder. The available C•CURE 9000 and Software House manuals are listed in the C•CURE 9000 Installation and Upgrade Guide, and appear as hyperlinks in the online.pdf file on the C•CURE 9000 DVD English \ Manuals folder. These manuals are also available from the Software House Member Center website Online Help You can access C•CURE 9000 Help by pressing Fl or clicking Help from the menu bar in the Administration/Monitoring Station applications. C•CURE 9000 Monitoring Station Guide Preface 9 EFTA01226654 Conventions Conventions Ibis manual uses the following text formats and symbols. Convention Meaning Bold This font indicates screen elements, and also indicates when you should take a direct action in a procedure. Bold font describes one of the following items: • Acommand or character to type, or • A button or option on the screen to press, or • A key on the keyboard to press • A screen element or name blue color text Indicates a hyperlink to a URL. or a cross-reference to a figure. table. or section in this gu de. Regular itak font Indicates a new term. <text> Indicates a variable. The following items are used to indicate important information. Indicates a note. Notes call attention to any item of information that may be of special importance. NOTE Indicates an alternate method of performing a task. TIP Indicates a caution. A caution contains information essential to avoid damage to the system. A caution can pertain to hardware or software. Indicates a warning. A warning contains information that advises users that failure to avoid a specific action could result in physical harm to the user or to the hardware. STOP Indicates a danger. A danger contains information that users must know to avoid death or serious injury. 10 Preface C•CURE 9000 Monitoring Station Guide EFTA01226655 Software House Customer Support Center Software House Customer Support Center Telephone Technical Support During the period of the Agreement, the following guidelines apply: • Software House accepts service calls only from employees of the Systems integrator of Record for the installation associated with the support inquiry. Before Calling Ensure that you: • Are the Dealer of record for this account. • Are certified by Software House for this product. • Have a valid license and current Software Support Agreement (SSA) for the system. • Have your system serial number available. • Have your certification number available. Hours Normal Support Hours Monday through F riday. 8:00 to 8:00 , EST. Except holidays. Emergency Support Hours 24 hours/day, seven days a week, 365 days/year. Requires Enhanced SSA"7 x 24" Standby Telephone Support (emergency) provided to Certified Technicians. For another customers. billable on time and materials basis. Minimum charges appty- See MSRP. Phone For telephone support contact numbers for all regions. see C•CURE 9000 Monitoring Station Guide Preface 11 EFTA01226656 Software House Customer Support Center 12 C•CURE 9000 Monitoring Station Guide EFTA01226657  Getting Started with the Monitoring Station This chapter is designed to give you a basic understanding of the Monitoring Station application, to describe its main features, and the tasks you can perform using it. In this chapter Monitoring Station Overview 14 Starting the Monitoring Station 15 Exiting from the Monitoring Station 16 Monitoring Station Viewers 17 Monitoring Station Privileges 18 Operator Menu 19 Help Menu 21 View Preferences 22 Monitoring Station Application Window .23 Monitoring Station Tasks 25 C•CURE 9000 Monitoring Station Guide Chapter1 13 EFTA01226658 Monaoring Station Overview Monitoring Station Overview The Monitoring Station application lets an Operator keep track of Events, Activities, Access and Device status, and ongoing security access. The Monitoring Station also allows you to perform Manual Actions such as locking or unlocking a door, arming or disarming an input or output, or performing downloads to controllers (the ability to perform Manual Actions is governed by Operator Privileges). The Monitoring Station user interface is designed to be flexible. Your site administrator can create Application Layouts containing the monitoring viewers and status information that are needed to perform the monitoring tasks specific to your site. The Application Layout is built around the concept of multiple Panes containing Viewers. There are Viewers for the important Events and Activities that need to be monitored, Viewers for live Video cameras and Video Tours, and Viewers for Status lists that can show the status of important objects in the system, as well as allow you to perform manual actions, as needed. A single Monitoring Station can have multiple Application layouts displayed at one time, using a tab interface that lets you toggle between layouts. Your Application layout can also have multiple viewers in a Pane so you can tab between camera views, status lists, and Events or Activities. Additionally, your administrator can assign multiple monitors in the Operator editor, so that when you start the Monitoring Station, multiple instances of the Monitoring Station start, with different Application layouts assigned to each monitor. See the C•CURE 9000 Software Configuration Guide for more information. When you are monitoring activities and events on a high-traffic C•CURE 9000 Server, the Monitoring NOTE Station client application can generate a high percentage of CPU Usage. Software House recommends that if you anticipate a high level of activities and events, or if you are monitoring multiple Video devices, you should install and run the Monitoring Station client application on a separate PC from the C•CURE 9000 Server. To do so, when you install the Monitoring Station, choose the client-only installation option, and designate the C•CURE 9000 Server PC as the Server Name during client installation. See the C•CURE 9000 Installation and Upgrade Guide for more information. 14 Chapter 1 C•CURE 9000 Monitoring Station Guide EFTA01226659 Starting the Monitoring Station Starting the Monitoring Station You can start the Monitoring Station from a desktop icon or from the Windows Start menu. To Start the Monitoring Station Start the Monitoring Station by: • Double clicking the desktop icon for the Monitoring Station. a or • flicking Startil•All Progranisl•Softsvare House lo•C • CURE 9000 Monitoring Station. A customized layout is shown in Figure 1 on Page 15. This is only one of several possible ways of configuring the Monitoring Application layout from the Administration application. Figure 1: Monitoring Station Application with Customized Layout View Profortam Logout Tabs EM Meow Bean e, — 7 r plo{OJOIotoIoIO :dm Mentz Cameo Nome C•CURE 9000 Monitoring Station Guide Chapter 1 15 EFTA01226660 Exiting from the Monitoring Station Exiting from the Monitoring Station You can exit from the Monitoring Station application by closing the application window. To Exit from the Monitoring Station 1. To exit from the Monitoring Station, click in the upper right-hand corner of the window. 2. If you are the last Operator to exit the Monitoring Station, you will see a dialog box stating "You are the last operator to log off. Are you sure you want to log off?" 3. Click Yes to exit from the Monitoring Station, or click No to cancel exiting the Monitoring Station. 18 Chapter1 C•CURE 9000 Monitoring Station Guide EFTA01226661 Monitoring Station Viewers Monitoring Station Viewers The Monitoring Station user interface is based on an Application Layout object defined in the C•CURE 9000 Administration application. A layout consists of an arrangement of Panes, each of which can contain multiple viewers. The layout can also include floating windows that contain viewers. In addition, you can also have access to multiple Layouts. For example, if you have three layouts assigned to your Operator account, you will be able to tab between them to view different objects, cameras, and reports. Figure 2 on Page 17 shows a Monitoring Station with three Application Layouts assigned to the Operator. Figure 2: Application Layout Tabs in the Monitoring Station CCURE 9000 - Monitoring Station Operator Help ~C•CURE 9006' / EAST WING WEST WING r MAIN WING 6.5 View Preferences Application Layouts Each Application Layout can contain up to six Panes, and each Pane can contain multiple Viewers. The types of viewers available are: ■ Event Viewer - See Event Viewer Overview on Page 30 ■ Activity Viewer - See Activity Viewer Overview on Page 68 ■ Explorer Bar - See Explorer Bar Overview on Page 92 ■ Object Viewer - See Object Viewer Overview on Page 134 ■ Swipe and Show Viewer - See Swipe and Show on Page 138 C•CURE 9000 Monitoring Station Guide Chapter! 17 EFTA01226662 Monitoring Station Prrviteges Monitoring Station Privileges The tasks you can perform and the objects you can view in the Monitoring Station depend upon the Application Layouts and the Privileges assigned to you as an Operator. Your C•CURE 9000 administrator will create Application Layouts that provide access to the viewers and objects you need to do your job. You may find that you can edit some objects, but not others, and view some objects but not others. You may also find that you cannot move or close viewers in the Application Layout. Any restrictions are based on your Privileges. If you are unable to access capabilities that you need, talk to your administrator to gain access. For more information about Privileges and Operators, see the C• CURE 9000 Software Configuration Guide. 18 Chapter 1 C•CURE 9000 Monitoring Station Guide EFTA01226663 Operator Menu Operator Menu The Operator menu for the Monitoring Station lets you: ■ Log out of the Monitoring Station. ■ Log a message that appears in the Activity Viewer, visible to all Operators with the Activity Viewer active in their Application Layout. ■ View the number of Operators currently logged on. ■ View a list of all Operators who are currently running the Monitoring Station application. Operator Help Logout... Log Message... Online Operators... Log Message From the Operator menu on the Monitoring Station menu bar, select Operator10:Log Message to create a message that appears in the Activity Viewer, visible to all Operators with the Activity Viewer active in their Application Layout. You cannot access Predefined Log Messages from the Operator menu. NOTE To Log a Message 1. Click Operator"- Log Message on the Monitoring Station menu bar. 2. A Log a Message for: dialog box appears for you to type a text message. (You can use Ctrl+V to paste text from the Windows Clipboard into the Log Message.). A Log Message cannot contain non-printable characters. If you add non-printable characters to a Log NOTE Message, an error message appears when you attempt to save the Log Message. 3. Click Save and Close to save the log message and display it in the Activity Viewer. Online Operators You can click the Operator0. Online Operators selection on the Monitoring Station menu bar to display a list of all the Operators, and the number of Operators, currently running a C•CURE 9000 Application. The title bar displays the number of Operators online. To View the Online Operators Glick Operator►Online Operators selection on the Monitoring Station menu bar. C•CURE 9000 Monitoring Station Guide Chapter! 19 EFTA01226664 Operator Menu 2. The Online Operators dialog box appears displaying the amount of Operators logged on in the title bar, listing the Operators who are logged on, and the applications they are running. 3. Click to close the Online Operators dialog box. 20 Chapter 1 C•CURE 9000 Monitoring Station Guide EFTA01226665 Help Menu Help Menu The Help menu provides access to the Monitoring Station online help and to the About Box for the Monitoring Station. You can also access context-sensitive help from a Monitoring Station dialog box by pressing Fl. Figure 3: MonitorMg Station Help Menu Help Contents ■ Select Contents menu selection opens the C•CURE 9000 Monitoring Station help system with the Table of Contents tab visible. ■ Open the About box to display information about the C•CURE 9000 application, including the End User License Agreement and the System, Product, License, and Support details. Help includes a Table of Contents, an Index, and a Search tab. Figure 4: Monitor Station Help System About Select About from the Help menu to display information about the C•CURE 9000 application, including the End User License Agreement and System, Product, License, and Support details. See the C• CURE 9000 System Maintenance Guide for more information about the About Box. C•CURE 9000 Monitoring Station Guide Chapter! 21 EFTA01226666 View Preferences View Preferences If an application layout was configured for View Preferences, and the correct privilege assigned, an operator can click 6a View Preferences to filter partitions and partition groups displayed in the Monitoring Station. The operator cannot change the View Preferences for partitions or partition groups that were assigned to the dedicated list in the Application Layout. If the operator does not have privileges the selection(s) in the View Preferences dialog box will be grayed out. View Preferences also allows or disallows viewing of objects that are in Maintenance Mode if the application layout and the operator privilege allows it. ■ For information about Maintenance Mode, see the C•CURE 9000 Hardware Configuration Guide "Maintenance Mode" chapter. ■ For information about using the View Preferences dialog box, see the C•CURE 9000 Data Views Guide "Application Layout" chapter.. 22 Chapter1 C•CURE 9000 Monitoring Station Guide EFTA01226667 Monitoring Station Application Window Monitoring Station Application Window The Monitoring Station window is designed to display a monitoring configuration specific to each site's needs, potentially delivering a customized application for each monitoring Station Operator. The basic Monitoring System window consists of Application Layouts that can be arranged as tabbed views, with each layout containing up to six information Panes. Each Pane contains one or more viewers, also arranged as tabs. The Application Layouts must be configured in the Administration application, and then the layouts must be assigned to each operator so they will display on the tabs in the Monitoring Station window. Figure 5 on Page 23 shows an example of the Monitoring Station Window with five empty Panes. Figure 5: Monitoring Station Layout Example Own, Kt" ‘f CCURE 9000 r ot, u.,w, Layout Tabs Pane ITuliv.NTabiril.2011i11030,4 After the Administrator configures one or more new Layouts for an Operator, the Operator must close NOTE the Monitoring Station application and reopen it to display the new Layout tabs. Figure 6 on Page 24 shows a Monitoring Station layout with four layout panes in the active tab. Each tab has a different layout and configuration of panes. C•CURE 9000 Monitoring Station Guide Chapter! 23 EFTA01226668 Monitoring Station Application Window Figure 6: Monitoring Station Customized Layout Yew Prolorontot Mtn ad Own Mower Button Dunn., 1" T. r ; • 0 N G. 26 2 3 As. C•nm ate a taa a.- Gew ma. • Ilmbmon... rfas•Omeatu. P1010folololeis Yam 60 °tent L. fir ▪ cm ....., I ; Cs In. Ds* Dolor.Br ono* Coma VIntior The arrangement of Panes, tabs, and viewers is defined by the Application Layouts assigned to every Operator. An Operator with appropriate privilege can further customize the Monitoring Station display. Operators can hide Panes, toggle between viewers in a tabbed Pane, and pop up viewers as floating windows. 24 Chapter 1 C•CURE 9000 Monitoring Station Guide EFTA01226669 Monitoring Station Tasks Monitoring Station Tasks You can perform the following tasks from the Monitoring Station: ■ View Events - See Event Viewer Overview on Page 30 ■ Acknowledge Events - See Acknowledging Events on Page 56 ■ Acknowledging and Clearing Events - See Dual Phase Acknowledgement and Clearing Events on Page 57 ■ View Activities - See Activity Viewer Overview on Page 68 ■ View Non-Hardware Status - See Non Hardware Status on Page 99 ■ View Hardware Status - See Hardware Status on Page 93 ■ View Video Status - See Video on Page 124 ■ View Objects - See Object Viewer on Page 135 ■ View Video - See Video Monitoring Overview on Page 150 ■ Log Event Messages - See Logging an Event Message on Page 60 ■ View Online Operators - See Online Operators on Page 19 ■ Perform Manual Actions - See Performing a Manual Action on Page 161 ■ View Swipe and Show - See Swipe and Show on Page 138 ■ View Tabbed Layouts and Viewers - See Using Tabbed Layouts and Viewers on Page 25 ■ Resize a Pane - See Resizing a Pane on Page 26 ■ Dock a Pane - See Docking a Pane on Page 26 ■ Float a Pane - See Floating a Pane on Page 27 Using Tabbed Layouts and Viewers If the Monitoring Station includes tabbed Application layouts and tabbed Viewers, you can toggle between layouts and Viewers while you are working. Tabbed Application layouts are multiple Application layouts that are configured in the Monitoring Station for an Operator. If an Operator is assigned more than one Application layout on the Operator Editor layout tab, each of those Application layouts appear as a row of tabs across the top of the Monitoring Station. You can click a tab to display that layout. Tabbed Viewers are multiple Viewers that are configured in the same Pane in an Application layout. A row of tab names appears at the bottom of the Pane. You can click a tab to display that viewer. Using Tabbed Application Layouts 1. If your Monitoring Station includes tabbed layouts, the tabs are visible just below the Operator and Help menu bar. The layout names shown here are examples only. C•CURE 9000 Monitoring Station Guide Chapter 1 25 EFTA01226670 Monitoring Station Tasks C•CURt 9000 Monitoring Station _Lai Operator Help ~C•CURE 9000 / EAST WING 7. WEST WING MAIN WING 66 View Preferences 2. Click a tab to display that Layout. Each time you click a tab, a different Layout appears, with different Viewers, Panes, and floating windows (depending on the Layout's configuration). Using Tabbed Viewers I. If your Monitoring Station includes tabbed Viewers, the tabs are visible at the bottom of the Pane. (The Viewer names shown here are examples only; the names you see will probably be different.) 1 152 video tour le video serval -1038.145.1 go Cameral el vaffil Camera4 2. Click a tab to display that Viewer. Each time you click a tab, a new viewer appears. Resizing a Pane If you have the appropriate Operator Privileges, you can change the size and position of Panes within the Monitoring Station. To Resize a Pane I. In the Application Layout Editor, hover the mouse pointer over the border of the Pane that you want to resize. The mouse pointer changes to ± for a vertical border or + for a horizontal border. 2. Click and hold the left mouse button and drag the border to the width you want. Docking a Pane A Pane in an Application layout can be docked to the nearest side of the Layout using the Auto Hide feature. A docked Pane is visible when you select it or hover over it. The Pane hides or "docks" to the nearest edge when you are not using it. Auto Hiding a Pane You can set a Pane to Auto Hide so that it docks to the side of the Layout and is visible only when you need it. To Auto Hide a Pane 1. In an Application Layout, click ¢ to change the Pane to docked 2. When you move the mouse pointer away from the Pane, the Pane Auto Hides and a Viewer name tab (the name of the currently active Viewer in the Pane) is docked to the nearest edge of the layout. 28 Chapter1 C•CURE 9000 Monitoring Station Guide EFTA01226671 Monitoring Station Tasks Pinning a Pane You can set a Pane to always be visible by pinning it. To Pin a Pane 1. In an Application Layout, hover over the viewer name tab of a docked (Auto Hide) Pane to open the Pane. 2. Click CI to change the Pane to Pinned a. Floating a Pane You can cause a Pane to open as a floating window above the Application Layout. You can also reset (de-float) a floating Pane so that it is anchored in the Application Layout again. To Create a Floating Pane 1. In the Monitoring Station, double-click the title bar of a Pane. yearn 1 X 2. The Pane re-appears as a floating window. 3. Drag the Pane to a new position. A shaded outline shows you where the Pane will be placed. 4. Release the mouse button to drop the Pane into a new position. To Reset a Floating Pane 1. Double-click the title bar of a floating Pane. 2. The Pane will snap back onto the layout and will no longer be a floating Pane. C•CURE 9000 Monitoring Station Guide Chapter! 27 EFTA01226672 Monitoring Station Tasks 28 Chapter 1 C•CURE 9000 Monitoring Station Guide EFTA01226673  2 Monitoring Events This chapter describes the Event Viewer that is used to monitor Events in the Monitoring Station. In this chapter: Event Viewer Overview 30 Event Breakthrough 31 Event Viewer Definitions 32 Dual Phase Acknowledgement 39 Assessing Events 42 Event Details 53 Event Tasks 56 Sending Email 65 C•CURE 9000 Monitodng Station Guide Chapter 2 29 EFTA01226674 Event Viewer Overview Event Viewer Overview The Event Viewer tracks and displays all events. Events are user-programmable components of the C•CURE 9000 Administration system that are used to invoke system actions, messages, and display maps. You can click an Event in the Event list to review the event and take action on it. One of the most common actions you can perform on an event is to acknowledge the event. Events can be triggered by: ■ Schedules - A Schedule can be set to be active at specific times, and the Event can be specified to be active while the schedule is active. ■ Another event - An event can activate other events. ■ State changes - A state change in an object, such as the activation of an input or a "door forced" violation, can trigger an event. Events can trigger one or more of the following typical actions: ■ Activating/deactivating outputs ■ Arming/disarming inputs ■ Locking/unlocking doors ■ Controlling access to elevators ■ Recording Video from a camera See the following for more information about managing Events in the Monitoring Station. • Event Breakthrough on Page 31 • Assessing Events on Page 42 • Dual Phase Acknowledgement on Page 39 • Event Details on Page 53 • Event Tasks on Page 56 • Event Viewer Definitions on Page 32 30 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA012266