EFTA01225578.pdf
dataset_9 pdf 7.7 MB • Feb 3, 2026 • 190 pages
SOFTWARE HOUSE
From Tyco Security Products
C•CURE 9000
Version 2.50
Enterprise Architecture Guide
REVISION HO
um-252 HO
EFTA01225578
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EFTA01225579
Table of Contents
Preface 9
How to Use this Manual 10
Finding More Information 12
Conventions 13
Software House Customer Support Center 14
Chapter 1 - Application Server Overview 15
Introduction 16
Understanding The Enterprise Environment 18
Multi-version Support 19
Multi-version Server Synchronization 21
Multi-version Client Support 21
Multi-version Impact on Integrations 25
Using the Administration Client from the MAS 26
Setting the Application Server Interactive 29
Navigation Pane 30
Templates for Object Creation 30
Hardware Tree and Video Trees 30
Advanced Query Tab 31
Using the Administration Client from a SAS 31
Enterprise Architecture Capabilities Summary 32
Licensing 36
ML M2, M3, M4, M5 License Versions 36
Satellite Application Servers (SAS) 36
Validation 37
Chapter 2 - Application Server Architecture 41
Architecture Overview 42
Objects in the Enterprise Architecture 43
Typical Configuration 44
Editing Objects that Reside on a Different Server 45
Editing a SAS Local Object from the MAS 45
C•CURE 9000 Enterprise Architecture Guide 3
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Server Synchronization 47
Synchronization Results 49
Chapter 3 - Configuring an Enterprise Architecture 51
Setting Up an Enterprise Architecture .52
Privileges in Enterprise Architecture 53
System All Global Privilege 53
Access to Global Common Objects 54
Access to Common Objects 54
Client Access Privileges 56
Operators In Enterprise Architecture 58
Privilege Schedules for Operators 58
Operator Application Server Tab 58
Operator Configuration 60
Accessing the Operator Editor 60
Client Configuration 62
Primary Connection to the MAS 62
Primary Connection to a SAS 63
Dynamic Views in Enterprise Architecture 64
Dynamic View Restrictions 64
Holidays in Enterprise Architecture 66
Chapter 4 - Application Server Editor 67
Application Server Dynamic View 68
Viewing a List of Application Servers 70
Application Server Context Menu 72
Application Server Synchronization Conflicts View 74
Synchronization Conflict View from the MAS 74
Synchronization Conflicts View from a SAS 75
Synchronization Conflicts View Definitions 76
Using the Synchronization Conflicts View 77
Synchronization Conflicts Definitions 79
Application Server Editor 87
Application Server Tasks 87
Accessing The Application Server Editor 87
Using the Application Server Editor 88
Application Server General Tab 89
General Tab Definitions 89
Application Server Groups Tab 91
Adding an Application Server to a Group 91
Application Server Synchronization Tab 92
4 C•CURE 9000 Enterprise Architecture Guide
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Audit Log Synchronization 92
Journal Synchronization 92
Synchronization Tab Tasks 92
Application Server Triggers Tab 94
Application Server State Images Tab 97
State Images Tab Definitions 97
Viewing a List of Application Servers 97
Application Server Context Menu 99
Chapter 5 - Partitions in Enterprise Architecture 101
Partition Overview 102
Types of Partitions 102
Objects and Partitioning 104
Moving Objects to Another Partition 104
Global Only Objects 105
Group Objects 106
Optionally Global Objects 107
Non-Global Objects 109
System Defined Non-Global Objects 110
Editable Intrinsic Local Objects 111
Non-editable Intrinsic Local Objects 112
Non-global MAS Objects 112
Chapter 6 - Personnel in Enterprise Architecture 113
Personnel Overview 114
Configuring Personnel in Enterprise Architecture 115
Global Personnel 117
Global Clearances 119
Assigning Clearances to Personnel from a Dynamic View 119
Global Custom Clearances 120
Custom Clearances and Door/Elevator Groups 120
Removing Expired Custom Clearances from a Personnel Record 120
Disabling Credentials for Inactivity in Enterprise Architecture 121
Editing User-defined Fields in Enterprise Architecture 122
Editing Customer Tab Field Labels 123
Editing C•CURE ID Objects in Enterprise Architecture 124
CHUIDs in an Enterprise 125
Applying CHUID Formats 125
CHUID Templates 125
Handling Credential CHUID Uniqueness Conflicts 125
Query to find Duplicate CHUIDs 126
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Running a Query for Duplicate CHUIDs in Credentials 127
Personnel Type in Enterprise Architecture 128
Images in Enterprise Architecture 129
Chapter 7 - Hardware in Enterprise Architecture 131
Configuring Hardware in Enterprise Architecture 132
apC Support on a SAS System 134
ISC Controllers are Not Supported on SAS or MAS 134
Chapter 8 - Video in Enterprise Architecture 135
Configuring Video in Enterprise Architecture 136
Chapter 9 - System Variables in Enterprise Architecture 139
System Variables Overview 140
System Variables Dynamic View 141
Personnel Related System Variables 143
Auto Increment Card Number System Variables 143
Disable by Inactivity Enabled and Disable by Inactivity Scan Time System Variables 143
Maximum Clearances Per Person System Variable 143
Maximum Custom Clearances Per Person System Variable 144
PIN Length System Variable 144
Audit/Journal Synchronization System Variables 146
Audit Synchronization System Variable 146
Journal Synchronization System Variable 146
Restarting Drivers When Changing System Variables 147
Chapter 10 - Journal/Audit In Enterprise Architecture 149
Using Journal and Audit Logs in Application Server 150
Synchronizing Log Files 150
Audit Logs 150
Log Management 151
Using System Variables for Synchronization 151
Using an Event to Manually Synchronize Log Files 151
Journal Messages 153
Journal Triggers in an Enterprise 153
Chapter 11 - Central Reporting in Enterprise Architecture 155
Central Reporting 156
Retrieving Enterprise Data 156
Pre-configured Reports 156
Operator Privileges 157
The Reports Dynamic View 157
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Chapter 12 - Central Management in Enterprise Architecture 159
Central Management Overview 160
Central Administration 161
Features: 161
Capabilities: 161
Master Database 161
Application Layouts 162
Default Server 162
Creating Views for Central Monitoring Operators 162
Action Constraints 163
Setting Application Servers Interactive 164
Setting a Server Interactive from the Administration Station 164
Setting a Server Interactive from the Monitoring Station 165
Central Monitoring Station 166
Central Monitoring Overview 166
Features 166
Operator Privileges 166
Master Database 166
Application Layouts 166
Capabilities 167
Receiving Activity Messages 167
Receiving Event Messages 167
Viewing Swipe and Show Activity 167
Central Monitoring Explorer Bar 168
Selecting Objects 169
Components 169
Central Monitoring and Privileges 170
Operator Access 170
Central Monitoring and Actions 171
Using Context Menu Actions 171
Central Monitoring - Performing Manual Actions 171
Chapter 13 - Enterprise Architecture Backup and Restore 173
Back Up and Restore for C•CURE 9000 in an Enterprise System 174
How Synchronization Interacts with Backup and Restore 174
Re-Synchronizing Servers after a Database Restore from Backup 175
Chapter 14 - Import and Export in an Enterprise 177
Importing Data in Enterprise Architecture 178
Import Watcher in the Enterprise Architecture 178
Exporting Data in Enterprise Architecture 178
C•CURE 9000 Enterprise Architecture Guide 7
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Appendix A - Enterprise Architecture FAQ 179
Enterprise Architecture FAQ 180
Index 187
8 C•CURE 9000 Enterprise Architecture Guide
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Preface
The C•CURE 9000 Enterprise Architecture Guide is for new and experienced security system users who want to
learn to use this product for the C•CURE 9000 Security Management System.
In this preface
How to Use this Manual 10
Finding More Information 12
Conventions 13
Software House Customer Support Center 14
C•CURE 9000 Enterprise Architecture Guide Preface 9
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How to Use this Manual
How to Use this Manual
This manual contains chapters that provide the following information about C•CURE Application Server.
Chapter 1: Application Server Overview
This chapter introduces the Enterprise Architecture option, explaining its concept, structure, features, and
capabilities.
Chapter 2: Application Server Architecture
This chapter outlines the Enterprise Architecture configurations and the concept of synchronization.
Chapter 3: Configuring an Enterprise Architecture
This chapter explains how to configure the Enterprise Architecture.
Chapter 4: Application Server Editor
This chapter describes the Application Server editor.
Chapter 5: Partitions in Enterprise Architecture
This chapter describes the use of Partitions in a Enterprise Architecture.
Chapter 6: Personnel in Enterprise Architecture
This chapter explains how Personnel is managed in Enterprise Architecture.
Chapter 7: Hardware in Enterprise Architecture
This chapter explains how access control hardware is configured and managed in an Enterprise environment.
Chapter 8: Video in Enterprise Architecture
This chapter explains how video security hardware is configured and managed in an Enterprise environment.
Chapter 9: System Variables in Enterprise Architecture
This chapter outlines the use of system variables in an Enterprise Architecture.
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How to Use this Manual
Chapter 10: Journal/Audit In Enterprise Architecture
This chapter explains the Journal and Audit capabilities in the Enterprise Architecture.
Chapter 11: Central Reporting in Enterprise Architecture
This chapter describes the central reporting capability of the Enterprise Architecture.
Chapter 12: Central Management in Enterprise Architecture
This chapter explains how to perform central monitoring in an Enterprise Architecture.
Chapter 13: Enterprise Architecture Backup and Restore
This chapter describes the backup and restore capabilities of Enterprise Architecture.
Chapter 14: Import and Export in an Enterprise
'Ibis chapter describes the Import and Export capabilities of Enterprise Architecture.
Appendix A: Enterprise Architecture FAQ
This appendix provides questions and answers about the Enterprise Architecture.
C•CURE 9000 Enterprise Architecture Guide Preface 11
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Finding More Information
Finding More Information
You can access C•CURE 9000 manuals and online Help for more information about C•CURE 9000.
Manuals
C•CURE 9000 software manuals are available in Adobe PDF format on the C•CURE 9000 DVD.
You can access the manuals if you copy the appropriate PDF files from the C•CURE 9000 Installation DVD
English \ Manuals folder.
The available C•CURE 9000 and Software House manuals are listed in the C• CURE 9000 Installation and Upgrade
Guide, and appear as hyperlinks in the online.pdf file on the C•CURE 9000 DVD English \ Manuals folder.
These manuals are also available from the Software House Member Center website
Online Help
You can access C•CURE 9000 Help by pressing Fl or clicking Help from the menu bar in the
Administration/Monitoring Station applications.
12 Preface C•CURE 9000 Enterprise Architecture Guide
EFTA01225589
Conventions
Conventions
This manual uses the f >Bowing text formats and symbols.
Convention Meaning
Bold This font indicates screen elements, and also indicateswhen you should take a direct action in a procedure.
Bold font describes one of the following items:
• A command or character to type, or
• A button or option on the screen to press, or
• A key on the keyboard to press
• A screen element or name
blue color text Indicates a hyper link to a URL. or a cross-reference to a hgure. table. or section in this guide.
Regularitak !oaf Indicates a new term.
<text> Indicates a variable.
The following items are used to indicate important information.
Indicates a note. Notes call attention to any item of information that may be of special importance.
NOTE
Indicates an alternate method of performing a task.
TIP
0 Indicates a caution. A caution contains information essential to avoid damage to the system. A
caution can pertain to hardware or software.
Indicates a warning. A warning contains information that advises users that failure to avoid a
specific action could result in physical harm to the user or to the hardware.
STOP Indicates a danger. A danger contains information that users must know to avoid death or serious
injury.
C•CURE 9000 Enterprise Architecture Guide Preface 13
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Software House Customer Support Center
Software House Customer Support Center
Telephone Technical Support
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• Software House accepts service calls only from employees of the Systems integrator of Record for the installation
associated with the support inquiry.
Before Calling
Ensure that you:
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• Have your certification number available.
Hours Normal Support Hours Monday through Friday. 8O0IMI. to 8:00 . EST. Except holidays.
Emergency Support Hours 24 hours/day, seven days a week. 365 days/year.
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(emergency) provided to Certified Technicians.
For allother customers. billable on time and materials basis.
Minimum charges appty- See MSRP.
Phone For telephone support contact numbers for all regions. see
14 Preface C•CURE 9000 Enterprise Architecture Guide
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Application Server Overview
This chapter introduces the Enterprise Architecture option and explains how C•CURE 9000 servers operate in an
enterprise environment.
In this chapter
Introduction 16
Understanding The Enterprise Environment 18
Multi-version Support 19
Using the Administration Client from the MAS 26
Licensing 36
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Introduction
Introduction
The C•CURE 9000 Enterprise Architecture is a licensable option that allows you to configure multiple C•CURE 9000
servers to communicate with a Master Application Server. The Master Application Server (MAS) provide a platform
for global management of the Personnel, Video, and access security objects on two or more Satellite Application
Servers (SAS) in an enterprise.
Figure 1: Basic Configuration: One MAS and Two SAS Systems
CCURE 9000
Mow Am:so:won Server thiAS) For
Control Monitoring
Central Reporting
Global Managemerl
tin PC (MAS)
Satellite APPItcation Szietite Apprication
Server 1 Server 2
Client PC -SAS
Client PC -31152
O
STAR Video Video
Ccradlet Server S•ne(
The Enterprise Architecture works by synchronizing each SAS system's database with the MAS database. The Master
(MAS) contains the global data that is used across every server, such as global Personnel records, global clearance,
and global Operators. The global data is synchronized to each SAS so that it can be used to implement enterprise-
wide security. The MAS itself does not have any directly connected controllers or video servers, but it can be used to
remotely monitor and manage controllers and video servers attached to SAS's in the enterprise. See Typical
Configuration on Page 44 for more information.
The MAS provide the capability for Central Monitoring of the entire enterprise, using the C•CURE 9000 Monitoring
Station application. From a central Monitoring Station connected to the MAS, you can view Events, Activities, and
status on every SAS in the enterprise. Alternatively, you can connect to a particular SAS to monitor that system and
its connected hardware. See Central Monitoring Station on Page 166 for more information.
In addition, the MAS provide a Central Reporting capability, because its database include information about all
objects that are replicated from the satellite servers. See Central Reporting on Page 156 for more information.
Each Satellite (SAS) server contains database records for the video and access security hardware connected to it, as
well as local personnel, clearance, privilege, and other data. Each SAS synchronize with the Master so that SAS
local data is replicated to the MAS for central management and monitoring.
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Introduction
MI data is synchronized immediately when saved (or queued if a server is offline), except for Journal and Audit
data, which is synchronized on a configurable schedule. Network latency and load on the MAS and SAS databases
can effect synchronization performance.
Operator Privileges are used to provide system users with exactly the information they need, and deny access to
information they do not need or should not be able to view.
These capabilities let you deploy multiple C•CURE 9000 servers in an enterprise environment, solving scalability
and wide area network issues and providing a platform for central monitoring, global management, and central
reporting.
Starting with a baseline of version 2.40 Service Pack 2, the MAS and each SAS in an Enterprise can be
NOTE running different versions of C•CURE 9000, as long as the MAS installed version is equal to or later
than the SAS version on each server. If the MAS uses version 2.50, then each SAS must use either
version 2.40 Service Pack 2 or version 2.50.
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Understanding The Enterprise Environment
Understanding The Enterprise Environment
The Enterprise Architecture provides an administrator with the ability to view and manage all aspects of access
control and video security from one application - the Administration Workstation attached to the MAS. From this
vantage point, you can:
• View and edit all Personnel, Credentials, and Clearances.
• Configure and manage all access control hardware.
• Configure and manage all video security hardware.
• Create Queries and Reports that can summarize data from every server in the Enterprise, or from a limited
subset of data based on a Query you construct. (Status values are not synchronized from SAS to MAS, so reports
on the MAS cannot provide the latest status values.)
Using the Administration Client from the MAS on Page 26 explains how a client application attached to the MAS
provides the ability to choose whether to view and manage the entire enterprise or to view and manage a specific
SAS system from a central location.
Using the Administration Client from a SAS on Page 31 explains how a client application attached to a SAS differs
in scope but provides the ability to configure Global and local objects from the SAS.
The Enterprise Architecture also provides the ability to perform Central Monitoring from a Monitoring Station client
application attached to the MAS. See Central Monitoring Station on Page 166.
You can create and run Centralized Reports from a client application attached to the MAS. See Central Reporting on
Page 156
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Multi-ver SC 71 Support
Multi-version Support
For an established Enterprise consisting of a MAS and one or more SAS systems, upgrading to a new version of
C•CURE 9000 is a large and potentially formidable task. Previously, the MAS needed to be upgraded first, and then
each SAS would be upgraded one-by-one, without any ability to connect to the MAS previous to their upgrade. For a
large Enterprise this could mean that some SAS systems would be out of contact with the MAS for a considerable
time.
To overcome this problem, C•CURE 9000 is providing Multi-version support - the ability for SAS systems not yet
upgraded to the version the MAS is running to connect to the MAS, synchronize records, identify conflicts, and
attach clients to the MAS to configure and monitor the Enterprise.
From the MAS perspective, a Global Operator has the ability to attach to both upgraded and non-upgraded SAS
systems, with some limitations due to the version differences.
The Multi-version process begins with an Enterprise where the MAS and every SAS is currently at the same version,
and the MAS is upgraded. Therefore, only two versions of C•CURE 9000 can be involved:
■ The new version to which the MAS has been upgraded
■ The previous version at which all SAS systems were operating.
If an Enterprise currently has a MAS at one version and SAS systems with differing versions, it is necessary to
update all SAS systems to be at the same version as the MAS to establish a common baseline, prior to beginning to
upgrade the MAS to take advantage of Multi-version support.
The intention still is to proceed with upgrading every SAS to match the new MAS version. The difference is that
until that point, all the SAS systems can participate in the Enterprise, within version-specific limitations.
To enable upgraded clients to communicate with previous version SAS systems, during the upgrade a copy is made
of the C•CURE 9000 client applications from the previous version so that these applications can be launched when
needed if the upgraded client detects it is running in a Multi-version Enterprise.
Example:
If a Global Operator on the MAS opens the Monitoring Station, and that Operator is currently interactive with
SAS systems that have been upgraded and some SAS systems that have not been upgraded, separate Monitoring
Station windows open:
■ The current upgraded version of the Monitoring Stations is opened for upgraded SAS systems that are
interactive.
■ The previous version of the Monitoring Station is opened for SAS systems that have not been upgraded and
are interactive.
C•CURE 9000 Enterprise Architecture Guide Chapter 1 19
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Alulleverson Support
Figure 2: Multi-version Client Example
C•CURE 9000
Master Aophcauco Server (MAS)
Satellite Appica:o-,
Server 2
VIOUS
SION
Previous Version
Monitoring Station
See the C•CURE 9000 Release Notes for the upgrade version to determine the previous versions that are supported
for Multi-version in a given release.
The following table summarizes the capabilities provided by Multi-version support.
20 Chapter! C•CURE 9000 Enterprise Architecture Guide
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Multi-version Support
Table 1: Multi-version Support Capabilities Summary
Category Effects
Multi-version Server Synchronization occurs between the upgraded MAS and alprevious version SAS systems, but data differences
Synchronization resulting from the upgrade are not synchronized.
When a SAS is upgraded, the MAS and SAS re-synchronize to take care of any data not previously synchronized.
See Multi-version Server Synchronization on Page 21.
See Table 2 on Page 22 for detals on the supported connections and limitations.
Mutti-verson Client Client applications that are upgraded can attach to upgraded MAS and SAS, but have limftations in communicating
Support with previous version SAS systems.
Client applications that are not upgraded are limited to connecting to previous version SAS systems, with limitations.
See Mutti-version Client Support on Page 21.
Mutti-verson Integration A previous version Integration that Is not enterprise-aware wilcontinue to operate with a previous version SAS, but
Impact not with an upgraded MAS or SAS.
An upgraded Integration wal only work correctly with an upgraded SAS, because the Integration's instaler wilnot
retain the previous version of the integration to launch when communicating with a previous version SAS.
See Multi-version Impact on Integrations on Page 25.
Mufti-version Server Synchronization
Multi-version Support changes the way that data is synchronized between the MAS and each SAS in two respects:
■ Synchronization is allowed to occur if the SAS version of C•CURE 9000 is different from the MAS version.
However data differences resulting from the MAS upgrade are not synchronized (these differences are flagged in
the database, however, so that they can be synchronized at a later time).
■ When the SAS is upgraded to match the MAS version, the MAS and SAS re-synchronize to take care of any data
not previously included in the Multi-version synchronization.
The status of Multi-version synchronization for an Enterprise is summarized on the Application Server Dynamic
View on Page 68, so that you can readily determine the Multi-version synchronization status between a SAS and the
MAS, or between the MAS and all SAS systems.
Multi-version Client Support
The way a client application behaves in the Multi-version Enterprise depends upon the server(s) to which the client
application connects.
When you launch a client application in a Multi-version environment, a message box is displayed to tell you how
the client is affected by operating in that Multi-version environment.
Example:
You launch an upgraded Monitoring Station client that connects to the MAS. The following message appears to
let you know you are operating in a Multi-version Enterprise:
You are running this dient while your Enterprise is in the process of upgrading. The dientfimdionality is limited to
performing tasks on objects owned by servers that match your version of the client. As a result, the 'Default Server' and
C•CURE 9000 Enterprise Architecture Guide Chapter! 21
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Mufti-version Support
'Read Data from' server lists only contain servers that are compatible with your dient. Where applicable, Right-click
menus are disabled for objects owned by incompatible servers.
When running the Monitoring Station (MS), the upgraded MS automatically starts the previous version of the MS so
that you can monitor newly both upgraded servers and ones that haven't been upgraded yet. Each version of the MS is
limited to loading Application layouts that reference compatible servers.
If your Monitoring Station client was configured to be interactive with both upgraded and previous version
SAS systems, your upgraded Monitoring Station client displays information from the upgraded SAS systems,
and launches a previous version of the Monitoring Station to display information from any interactive previous
version SAS systems.
Table 2 on Page 22 below applies to remote clients - a client application on one system connecting to a
C•CURE 9000 server on a different system.
A local client residing on a server is assumed to be connecting to its local server using the same version between
client and server.
Table 2: Client Support ha Multl-Version Environment
Client Connect to: Supported? Details
Previous Previous Supported Connected to a previous version SAS. the user cannot edit Global ohpects. with the exception
version version SAS with of adding and removing PersonnelClearances.
tvlonrtoring (with restrictions If the user attemptstodouble-chckon a Global °Died the following status message isdisplayed
Station Upgraded asa bubble from the Administration client ton in the Notification area (lower right corner) of
Client MAS in the
the display:
Enterprise)
You aro running in a Multi-Version environment and the object that you have selected is
incompatible with this version of the client.
Previous Previous Supported Connected to a previous version SAS. the user cannot edit Global objects. with the exception
version version SAS with of adding and removing Personnel Clearances.
Admin (with restrictions The previous version Admin client limits the user to selecting partitions owned by the SAS
Client Upgraded server in the 'New Object' drop down list.
NIAS in the
Enterprise) This restriction results in the 'right-click' context menu being disabled for all Global objects
except Personnel obscts and then by further restricting the supported commands to Assign
Clearances and Remove Clearances .
If the user attempts to double-click on a Global ObjeCt the following status message isdisplayed
asa bubble from the Administration client ton in the Notification area (lower right corner) of
the display:
You aro running in a Multi-Version environment and the object that you have selected is
incompatible with this version of the dent.
22 Chapter 1 C•CURE 9000 Enterprise Architecture Guide
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Multi-version Support
Table 2: Client Support in a Mufti-Version Environment (continued)
Client Connect to: Supported? Details
Previous Upgraded Supported The Monitoring Station only loads Application Layouts belonging to servers that match its
version MAS (with with version.
Monitoring Multi-version restrictions If a Monitoring Station hasApplication Layouts that can be interactive with both upgraded and
Station SAS systems in previous version servers, the layouts are onty interactive with compatible (previous version)
the Enterprise) SefVers.
The Monitoring Station does not allow the user to select an incompatible (upgraded) server in
the Read Data fromdrop-down list. The drop-down list will onty show compatible servers.
The Monitoring Station only shows Events and Activities associated with objects that belong to
servers that haven't been upgraded.
If the user selects a Global object in a Dynamic View, the following message is displayed as a
bubble from the Administration client icon in the Notification area (lower right corner) of the
displa
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