EFTA00064250.pdf

1 2 APPEARANCES: OFFICE OF THE INSPECTOR GENERAL BY: BY: WITNESS: DIGITALLY RECORDED SWORN STATEMENT OF OTHER APPEARANCES: NONE OIG CASE #: 2019-010614 DEPARTMENT OF JUSTICE OFFICE OF THE INSPECTOR GENERAL SEPTEMBER 22, 2021 RESOLUTE DOCUMENTATION SERVICES 28632 Roadside Drive, Suite 285 Agoura Hills, CA 91301 Phone: (818) 431-5800 3 4 1 : It's Senior Special Agent 1 : My name is , and 2 . He's also assisting on the 2 I'm a Special Agent with U.S. Department of 3 case. 3 Justice, Office of the Inspector General. New 4 : Is it -- 4 York Field Office. This interview is with 5 : Yeah. 5 former SigNet employee, . And it 6 : -- 6 is being conducted as part of an official U.S. 7 Yeah. I'm right here. 7 Department of Justice, Office of the Inspector 8 I'm the Senior Special Agent here. So, yeah. 8 General investigation. Today's date is 9 Like here just said, where we just want 9 September 22nd, 2021. The time is 9:03 a.m. 10 to ask you a couple questions regarding August 10 This interview is being conducted 11 8th throu'h the 10th of 2019. 11 telephonically, via phone number 12 : Okay. 12 . Did I et that right? 13 And just so you know, all 13 : Yes. 14 of our interviews are recorded. 14 : Okay. Also present -- 15 : Okay. 15 : I'm goin' to read that 16 And just for 16 back. ( . I'm sorry. 17 documentation 'urposes. lust so you know. 17 : Yes. Perfect. Also present 18 : Understood. 18 is DOJ OIG Senior Special Agent 19 All right. Great. So, 19 . This interview will be recorded by 20 is going to take it. I'll only jump in 20 me, Special Agent . Could 21 if we need some clarifying information. 21 everyone please identify themselves for the 22 : Okay. 22 record, and spell your last name? To start, 23 : Perfect. And I'm going to 23 a.ain I am DOJ Special Agent 24 start the recording. 24 25 : Okay. 25 Senior Special Agent EFTA00064250  5 6 1 with the 001/0IG. 1 Okay? I'm going to go 2 2 through some of your background, and then we'll 3 Mr IIII, can you introduce 3 go into the service request. What is your 4 yourself, please? 4 current home address? 5 Former SigNiiiiiiiyee, 5 : Current home address is 6 , full name - 6 - that's - and 7 7 8 _. I apologize for 8 9 callin 9 Okay. And -- 10 : That's - no, no - I go by 10 : Zip code is 11 I'll. 11 -- thank you. What is your 12 All right. 12 date of birth? 13 14 . : But I gave you my formal. 13 Yeah. Thank you. This is an 14 15 official DOJ/OIG investigation into the death 15 number 16 of inmate Jeffrey Epstein, and the surrounding 16 Is this your cell phone number? : Yes. 17 circumstances. And you are being asked to 17 : Okay. And what is your 18 voluntarily provide answers to our questions. 18 highest level of education? 19 Will ou a ree to a voluntary interview? 19 : High school. One year of 20 Yes. 20 colleiiiIIIIIII 21 : Thank you. Please let me 21 : All right. Where did you 22 know if you do not understand any questions I 22 attend college? 23 ask, and I will repeat it, or try to rephrase 23 : I went to_ 24 it. 24 25 : Okay. 2S Where is that? 7 8 1 2 NW 3 followin ? Was there a major you were 1 2 NW Yeah. Oh, no. Co ahead. N no. No problem. And 3 when exactly did you work, start, begin work 4 : It's just business 4 for SigNet? 5 management. 5 : That was April 2011. 6 : Okay. And what did you do 6 : Okay. And what was your 7 prior to working for SigNet? 7 position with Si Net? 8 : Prior to SigNet, I actually 8 I came on as a service 9 for six months. 9 tech, initially. And then, I entered into the 10 : Excellent. And when did you 10 role, I want to say it was probably somewhere 11 beginliiiiiiiiiii SigNet? 11 in 2012, middle of 2012, or maybe early 2013. 12 : When did I pick up working 12 I think it was the middle of 2012, they put me 13 there? 13 as the senior customer support representative. 14 : Yeah. When did you begin 14 : And that was your position in 15 workiiiiSt? 15 August 2019? 16 : Oh. I'm sorry. I'm sorry. 16 Yes. 17 I'm going back too far. Sorry. Si Net. I 17 NW Okay. And what did that - as 18 actuall worked for That 18 a senior customer representative - what did 19 as in Sorry. I skipped a 19 that osition entail? 20 whole bunch of years there. 20 : So, that was basically Ill 21 No problem. 21 traveling to the Federal Bureau of Prisons, 22 : Yeah. 22 whenever they needed their VMS video system 23 I'm thinking before the 23 server upgrades. Basically, any swap outs of r 24 securiiiiiiiiiiry. Sorry about that. Okay. 24 their systems, when they expired or went out of 25 : And -. 25 warranty. And then, if I wasn't traveling, EFTA00064251  9 10 1 doing the upgrades, I was at home, working from 1 project that started August 8, 2019? 2 my house, and doing technical support for the 2 : Yeah. I remember the 3 videoliiiiiiiiit the prisons. 3 project. I don't know the exact date, but that 4 : Okay. So, the main client 4 sounds about right. 5 that you worked with was the Federal Bureau of 5 : Llty I just want to clarify. 6 Prisons? 6 You mentioned the IIII, that where you work, 7 Yes. 7 have you been working there since December 8 Okay. And when did you leave 8 2019? 9 SigNet? 9 : No. I worked at -. When I 10 : That was December 30th, 10 left SigNet I went to another company. It's 11 2019. 11 called 12 Where are you employed now? 12 Okay. And that was in 13 I am at an based company 13 14 called That's 14 : Yeah. It was December 15 Okay. Thank you. 15 eah, basically. 16 : Off of (Indiscernible 16 (Indiscernible *00:06:28) 17 *00:05:36) and (Indiscernible 17 : January. 18 *00:0iiiiiiiiii 18 : Okay. And you were there for 19 : Thank you. As part of your 19 how lon ? 20 job at SigNet, in 2019, do you recall working 20 : Until July, pfft. What was 21 on projects, or work orders, for the 21 that? July. July. It was July this year. 22 Metropolitan Correctional Center in New York 22 Look.. it 23 City? 23 : And in July, yqti_came over to 24 Yes. 24 our -. You started working at M? 25 MI Do you recall working on a 25 : Yes. So, my last day at 11 12 1 III was July 9th. And my first day at was 1 : It says, "Raid (Phonetic Sp. 2 on July 12th. 2 *00:07:32) just crashed." That's under the 3 Okay. 3 service request. And this was created on 4 : 2021. Yeah. 4 August 8, 2019. That status shows FBOP 5 Okay. Thank you for 5 assigned, and it's assigned to 6 clari 6 Phonetic S . *00:07:41), end 7 Yup. 7 . The contact we have is, 8 : Now, as part of - and I'm 8 , and the service location is for 9 going to go back to that last question I asked 9 150 Park Row, New York, New York. Is your 10 - as part of your job at SigNet in 2019, do you 10 understandin that is for the MCC? 11 recall working on projects, or work orders, for 11 12 the Metropolitan 13 York ie S 14 15 16 the MCC? Correctional Yes. Center in New : Who were you dealing with at 15 12 13 14 16 • don't know their : Yes. I believe so. I exact address, but yeah -- Okay. -- it sounds -- : Now, this says -- : -- familiar. 17 : I believe that was 17 : -- is this an emergency 18 18 request? It says, yes. Must call. The 19 19 problem was reported by . And - 20 : Okay. And we have a copy of 20 21 SigNet service request, 24975. Because this is 21 22 telephonically, I know I can't show it to you, 22 : . I apologize. 23 but I will read it to you. Is that all right 23 It's . And I'm going to read the 24 with ou? 24 comments here. The earliest comment, it looks 25 : Yeah. 25 like, is on - it's by you - on August 8th, at EFTA00064252  13 14 1 3:36 p.m. It states that the a ssi nment on 1 In Okay. So, and that's why -- 2 Au ust 8th to 16th, all da for 2 : So, they rebranded, 3 , and was been 3 basically, the new systems that they were 4 created. It says will be working 4 puttiii. 5 on this. Get a case started with Qognify? 5 : Understood. Okay. And then, 6 : Do you want to start with 6 the assignment was created at 3:36 p.m. There 7 August 8th first. Is that what you started 7 is a comment by - that's you, 8 with? 8 right? - at 3:38 p.m. And -- 9 9 : Yeah. 10 : Okay. Sorry. 10 IM! -- it looks like someone 11 : It's Qognify. That's Q-O-G- 11 addressed it to you. It says, "Hi, IIII. 12 N-I-F-Y. Is that your internal system? 12 Unable to locate anything official. The basic 13 : No. So, Qognify is the 13 steps are as following: One, set the raid 14 video manufacturer of the software that they 14 level to none, and save. It will restart it 15 were using. At the time, though, they were - I 15 with all drives being 3. Replace any faulty 16 believe - their system was a Nice Vision 16 drives. Two, set the raid level to five, and 17 (Phonetic Sp. *00:08:57) system, just to give 17 save. It will restart and begin 18 you guys a little background on it. So, Nice 18 initialization. The password is 1111. Four 19 Vision was the prior company. 19 ones. And if I recall correctly, once the raid 20 Mi Okay. 20 to is created, you will need to restart 21 : When most of the prisons 21 Windows, and create the proper partitions. 22 got their video systems. And then, Qognify 22 I'll keep looking, but that should get you 23 basically purchased, or bought, Nice Vision. I 23 going. Best regards, (Phonetic Sp. 24 want to say that was probably in, like, 2018. 24 *00:10:13 Senior Siiiiiiiiiiineer." 25 Maybe 2017. 25 . Okay. I was 15 16 1 wondering who that was. I was going to guess 1 array. did not have drives 2 Phonetic Sp. *00:10:19), but -. 2 readily available. He checked with his local 3 : Is that someone -- 3 CSM." What is CSM? 4 : Okay . 4 : Should be computer 5 -- internally, or is that 5 specialists manager -- 6 from nif ? 6 That's -- 7 : No. So, that -- yeah - 7 : I believe. 8 that'iiiiiiriiiify technical support engineer. 8 : -- that's internal for the 9 : So, you reached out to 9 BOP? 10 Qognify and to get assistance on this matter, 10 : Yup. 11 and the res onded on these are the steps? 11 Okay. 12 Mm-hmm. 12 : That's what their IT 13 : All right. And the next 13 manager, and the IT department, I think. 14 ie next comment I have is by IIII 14 : Thank you. "He checked with 15 al , on August 14th, 2019. 8:02 p.m. So, 15 his local CSM, to see if they had any spare 16 this is approximately six days after the 16 replacement drives. Once he located 17 incident. 17 replacement drives on Friday, August 9th, he 18 18 did not have access to the DVR room, to replace 19 " called us on 19 them. He called SigNet for some phone support 20 Thursday, August 8th, stating that he had two 20 on Saturday, August 10th, when he gained access 21 bad drives in his raid unit. Off the Nice 21 to the DVR room. He attempted to replace the 22 Vision Pro, Unit NVR (Phonetic Sp. *00:10:57). 22 drives, and they started to rebuild. During 23 We advised him to get replacement drives. Once 23 the rebuild process of the drives, the drives 24 they are replaced, they should start to 24 were required to be taken out of raid, on DVR- 25 initialize, to become available for the raid 25 2. Once the drives were removed without proper EFTA00064253  17 18 1 shutdown of the recorder, the video database 1 have access to the room. That would be on a 2 becomes corrupted. Typically, any time the 2 Friday. Then August 10th is when he called you 3 raid is - raid on - raid five configuration 3 back, and it looks like you -. The incident 4 loses two drives, the raid needs to be rebuild, 4 with E stein ha ened, and he called you back. 5 and all data is wiped from the raid." Do you 5 : Oh. Okay. Okay. Yeah, 6 recall makin that comment? 6 because I was going to say -. Let's see. 7 : Yeah. That sounds about 7 Yeah. I have a different recollection than I 8 right. That sounds what I would have stated. 8 thought, because I thought, from what, and I 9 : Okay. So, I'm going to go 9 want to say, maybe that incident started 10 back. Can you explain to me the phone call 10 earlier, but maybe not. Because what I was, 11 that you got from on August 8th, if you 11 what I was recalling on that was, me and my 12 recall what he stated to you on August 8th? 12 wife were actually about, I think, let's see, 13 : Yeah. I'm trying to think. 13 2019. So, that would have been -. Yeah. 14 Well, yeah. I'm trying to -. So, August 8th, 14 Me and my wife and my son were out at a 15 well, that was a -. Was that a, like, a 15 cabin on a weekend get-away, and I remember an 16 Saturda maybe? 16 email, I believe that was from , saying 17 No. 17 somethini. he had gotten a call from 18 : Maybe it was -. 18 . Now, that could have been 19 That was a Thursday. 19 after the initial reach out from him. That the 20 : Thursday. Okay. 20 drives were down. I think that might have 21 : It looks like, on Thursday, 21 been. So, I'm kind of questioning if 22 he called - August 8th - he called you, he 22 reached out to me initially, or if he reached 23 reported the incident. You gave - possibly 23 to , and then assigned that to me. 24 gave - him instructions on what to do. August 24 Because , I believe, was also out on 25 9th, he got replacement drives, but he did not 25 vacation, either that week or that weekend, as 19 20 1 I was, but I was kind of local. So, he had 1 was for? 2 asked me to reach out or, you know, basically 2 : It was just a weekend. So, 3 work with him, work with Qognify. And so, 3 I think we might have left out on a Friday, you 4 that's what I was remembering from that, 4 know, Friday afternoon, and then, probably came 5 because I know, I remember specifically, I was 5 back, like, Sunday night. 6 on vacation on the weekend. 6 : So, it's possible that you 7 And trying to reach out, basiiiii ii, I 7 spoke to him on Thursday, August 8th, before 8 want to say, like, our sales rep, 8 you headed out for the camping trip? 9 (Phonetic Sp. *00:14:27), who worked, you know, 9 : Possibly. Yeah. 10 for the Bureau, or worked with the Bureau of 10 : You don't recall? 11 Prisons. He sold all their equipment. 11 : Yeah. I don't - yeah - I 12 Reaching out to . But again, I could 12 don't recall specifically. I do - and like I 13 be -. I could be wrong on the timeframe there. 13 said - I do know, I did talk to him, at one 14 But -- 14 point, about the drives, and that he couldn't - 15 It's --. 15 . Okay. So - yeah - that does clear it. 16 eithernyi_y2L_I_did 16 Okay. So, that's really -. Sorry. I'm just 17 work directly with - - at 17 tryin to iece it together. 18 one point, on the case, prior to visiting the 18 : No problem. 19 site. So, yeah. I was just trying to get that 19 : So, yeah. He did mention 20 timeline right, because I don't want to tell 20 something about that he would check with -. 21 you that it happened this specific way you're 21 So, that's why I'm trying to think that it may 22 sayiniiiiiiiiiithen it didn't. 22 have been the weekend prior to the 8th. Or not 23 : No problem. And you 23 the 8th. But it would have been the 10th, 24 mentioned that you were away with your wife on 24 would have been the Saturday. I want to say he 25 a camping trip. Do you know how long the trip 25 reached out before then. Because I want to say EFTA00064254  21 22 1 we were out on the weekend, before that. 1 in Okay. 2 : So, hold on. Let me just 2 : And what ro e stating 3 clarif 3 here is, it's saying, " called us 4 : Yeah. So, let me. So 4 on Thursday, August 8th, stating that he had 5 I'm looking at this now, IIII. This is 5 two bad drives." So, it doesn't specifically 6 So, on August 8th 6 say he called you. Do you know if he would 7 Uh-huh. 7 have called you direct, or he would have called 8 -- that's when you 8 someone else with SigNet? 9 received, it looks like, a message from that 9 : That'sa was saying. I 10 individual. Who is it? 10 think have called initially. And 11 11 then, had asked me to basically work on 12 12 that case because, like I said, I think 13 Yes. 13 was out on vacation, and that's why he al 14 -- saying, "Hi, IIII. 14 the case to me, asking me to work with 15 Unable to locate anything official. The basic 15 and Qognify to try to see if we could get those 16 steps are as follows." So, it looks like, 16 replaced. Let me look at the year here. I'm 17 maybe somebody would have reached out to you 17 just tr in to pull it up. 18 before. So, in fact, that was the August 8th 18 : And you mentioned there is a 19 comment. And then -- 19 possibility you were away on a camping trip the 20 Yeah. 20 weekend rior to that. 21 -- that was something 21 : So, the 10th. Yeah. I 22 that sa s comment made by you. And then -- 22 mean, I could try to verify that, if that's, 23 : Uh-huh. 23 like, an absolute -- 24 -- the next comment made 24 Mi No, no. 25 by you was actually on August 14th, 2019. 25 : -- necessity. I could see. 23 24 1 Yeah. I know it was basically right around 1 doesn't specifically state in your comment, on 2 this case time. So, it could have been the 2 the 14th, that you actually ever spoke with 3 prior, or it could have been that weekend. But 3 him. It .ust sa s -- 4 yeah. That's really -. 4 : With 5 : I know it's tough. It's been 5 -- it - yeah - with 6 a couple years. So, remembering the exact 6 . It just says that he called us on the 7 details is kind of hard. 7 8th. And then, it talks about, you talk about 8 : You know, it may have been 8 how, on the 9th, he didn't have access to the 9 that Friday night. The 9th. So, you said I 9 DVR room, to replace them. And then, it says, 10 was talkin to on the 8th? 10 he called SigNet for phone support on Saturday, 11 Yes. 11 August 10th. So do you know -- 12 : Or I got a reply from him 12 a Okay. 13 on the 8th. Yeah. Because I want to say we 13 : -- if you were away, I'm 14 left out on the 9th, and we were at the cabin 14 assuming this information was passed to you on 15 on the 9th. And I want to say that me and 15 August 14th, when you made the comment? Would 16 were maybe communicating back and forth 16 that be accurate, since it sounds like you were 17 via email. And trying to kind of figure out, 17 aware that weekend? 18 you know, what drives he could get, or 18 : Well, I do -. So, I do 19 whatever. So, maybe, maybe it all happened 19 remember talking to him, at some point, and him 20 right in that weekend. Because I do remember 20 -. Well, I don't know if I talked to him or 21 something about hearing that, you know, the 21 emailed -- 22 incident ha ened there. 22 : Okay. 23 • Okay. Yeah, and I'm -- 23 -- but basically, I 24 Uh-huh. 24 remember, I remember him saying that, like, he 25 . re-reading this. It 25 was trying to find drives. He didn't have any, EFTA00064255  25 26 1 so he was going to check with the CSM, to see 1 -- yeah. No. That would 2 if they had any on site. Then, I believe he 2 be griiiiiiiiiiiiically 3 found them, and then, he said, and he called, 3 : I want to even say I saved 4 he either called me back, or emailed, and said, 4 all of my tickets from SigNet, but I can't 5 hey, the room where the NVR is locked, and it's 5 promise that. 6 our internal investigation office, and they 6 Oh, that would be huge. 7 have the keys. I don't have access to that. 7 And I think going back, as far as, like, July 8 So, I'm going to have to wait until such and 8 29th, if you don't mind, because that's when we 9 such. It was probably Saturday. I think I 9 think that the drives may have actually gone 10 stated there that he could actually get access 10 down. 11 12 13 into the room, to go try and replace the drives. : Okay. So -- 11 12 ni : July 29th? Yeah. I mean, I don't 13 know that they contacted you or not, but that 14 : Sorry. 14 would be the follow up question, after we 15 : You just -- 15 figure out what happened on the 8th and 9th. 16 : -- but -. 16 It would be, how far back did you know that 17 : -- don't know if that's 17 these drives, or (Indiscernible *00:20:50) 18 August 8th or August 9th, the day you left for 18 you've been working with , to 19 your tri ? 19 replace these things, because it looks like 20 : No. I was actually trying 20 they ma have one bad on 7/29/2019. 21 to see if I could pull up a Outlook data file, 21 : 29th. So, that would have 22 because I believe I saved some emails. 22 been about. That sounds about -. That sounds 23 : Oh, that would be 23 aboutiiiiiiiiiiii 24 awesome. And then, specifically -- 24 Why do you say that? 25 : I'm just like that. 25 : Well, because - again - 27 28 1 like, I know that he initially contacted us 1 : Okay. So, that may have 2 about the drives being out. And I want to say, 2 been the aao, from the 29th. 3 it took -. I remember it -. I thought it was 3 Well, it does say -- 4 at least a couple of days of the process of 4 Indiscernible *00:22:07). 5 trying to go back and forth with him. And I 5 • -- so, after the August 6 don't know if it was me or , basically 6 8th thing, it says, "He checked with his local 7 saying, hey, we've got to get drives. You 7 CSM to see if they had any spare replacement 8 know, they don't sell them anymore at Qognify, 8 drives. Once he located replacement drives, on 9 I don't think. Because they are basically non- 9 Frida , Au ust 9th, he did not -- 10 production drives, and we would have to get 10 Okay. 11 refurbished drives. And I think was 11 : -- have access to the DVR 12 looking on, like, eBay, and, you know, a couple 12 room .-eShem." ti 13 of our sources, to find some. So, I don't know 13 : Okay. So then, he did have 14 exactly, did that comment say that he had 14 them on site. Okay. 15 drives on site? 15 At least that's -- 16 So -- 16 That's what it sounds like. • 17 : Or did he order them? 17 • -- that's what it sounds 18 : -- that -- 18 like. Yeah. 19 : Because that's the other 19 Yeah. It 20 question -- 20 : Okay. 21 MEi -- it looks -- 21 : So, I'm assuming that 22 : -- is, did he not have 22 means that you wouldn't have sent them. Do you 23 them? 23 know who the CSM was, by chance? 24 : -- he didn't have access to 24 : I can try to look here. 25 them. 25 I'm looking at our database. I probably EFTA00064256  29 30 1 shouldn't have all this information, but -. 1 have all that or not. 2 It helps us a lot. We 2 : We don't have the -. This is 3 appreciate it. 3 -. This is between SigNet employees. Right? 4 : Okay. Maybe, yeah. I 4 : This is an Excel document, 5 don't pass it out to, you know, other 5 but again, but I've got to see what date it 6 companies, but stuff like this, I do find it 6 shows on here. Because they kind of hide it in 7 useful, if it -. Hmm. Okay. I've got -. 7 the columns. I'm trying to see if it has a 8 Hey. There is a camera outage. Oh. I've got 8 date. This is basically just a camera outage 9 e report. 9 report. So, I don't know if you guys need 10 : What is that? 10 that. And if that, again, I don't know if that 11 : But I don't -. That shows 11 was ran from him, and we got that. 12 from 8/16. These are all looking at August 12 : But you said this was on the 13 16th. Which could have been the time that I 13 16th? 14 actuall was on site. 14 : That one shows that it was 15 Okay. 15 edited on the 17th, but it - like I said - in 16 : Yeah, we would be looking 16 the outage report, I thought that they give you 17 specificall 8/10, and prior. 17 a date when it was actually exported from the 18 : Okay. Let me see what I've 18 system. 19 got. Do I have screenshots? 8/16. 8/11. 19 in Okay. 20 Okay. Let me go back and see. Let me look at 20 : So, I would have to look at 21 this report and see if it gives me, like, a 21 the order. But yeah, let me go back to your 22 date of when this was exported to, because that 22 original. You're looking for the email traffic 23 could be something, if you guys need it. 23 and everything. So, let me see if I can find 24 In Okay. 24 that. Oh. Hmm. Oh, what's that? Sorry. I'm 25 : I don't know if you guys 25 looking through gigs and gigs of -- 31 32 1 : No problem. 1 database becomes corrupted." Is that your 2 : -- information here. 2 understanding of what happened, from your 3 : No. We appreciate it. 3 conversation with IM? 4 Thank ou. 4 : I'm - so, yeah - I'm trying 5 : Oh, no problem. Hopefully, 5 to figure out when that was happening, because 6 I can find something that helps a little more. 6 I do know that, at some point, the FBI came 7 Okay. So, I've got -. All right. Let me see 7 there on site, I think prior to us showing up. 8 if I can look (Indiscernible *00:25:28) Outlook 8 And I want to say that the recorder was 9 and see, if it will load. All right. So, 9 rebuilding, and they said that they had to take 10 files. Open. And export. Let's do an import. 10 the equipment out. And that's what I'm -. 11 Oh, import from another program or file. Oh, 11 That's what I'm trying to piece together, if it 12 that is a ODF. Yup, right there. Let's see. 12 was then that they took it out. Or if it was - 13 Allow duplicates to be created, replace to 13 . Yeah. Because I don't, I don't really make 14 (Indiscernible *00:26:04) items. Imported. I 14 any sense of him putting them in and then 15 have no idea. But I'll screw my work email up. 15 pullin them out. 16 Crap. 16 : Okay. 17 : No problem. Can I - while 17 : Yeah, because I would 18 you're doing it, while you take a look - can I 18 think, once he puts them in, I mean, he would 19 ask you a uestion? 19 leave them to rebuild. And I think I would 20 : Yeah. 20 have probably made that comment, because he 21 : This is, in here, it states, 21 said something the FBI coming in, they need to 22 "During the rebuild process of the drives, the 22 confiscate the equipment. And then, and I'm 23 drives were required to be taken out of raid, 23 pretty sure I told him, I said, well, you don't 24 on DVR-2. Once the drives are removed without 24 want to, you don't want to unplug those while 25 proper shutdown of the recorder, the video 25 it's rebuilding because if it, you know, EFTA00064257  33 34 1 basically stops, you have no pick up point to 1 a raid five, and they loaded, basically 2 start rewriting. It's going to start all over, 2 everything was kind of compiled together, on 3 and then, you're going to have gaps where 3 the same raid in those servers. So, that would 4 you're oin to be missing recordings. 4 have put the OS, and the video storage on the 5 : Now, so, do you believe, 5 same raid array. 6 then, for whatever they did, that erased all 6 But they partition out for the OS. So, if 7 prior data, anything that was saved on there 7 they lost one drive, then that would be okay. 8 would have been erased? 8 With a raid five. If they lost two drives, 9 : If - yeah - if they pulled, 9 then -. So, if they would have lost two drives 10 if they pulled power, and pulled the units out, 10 simultaneously, they would lose everything. 11 then yeah. I mean, it would have wiped, wiped 11 The recorder would go down, and you wouldn't be 12 the raid I would think. 12 able to get into the OS. From what I 13 13 understood. So, it's possible that he lost one 14 : Now, if we have 14 drive and called us. Initially. Was trying to 15 information that the servers were already down, 15 replace that. And then, when, you know, 16 since 7/29/2019 -- 16 basically, another one went down while the 17 MEi Mm-hmm. 17 other one was rebuilding. That could have been 18 : -- would have those 18 possible. And that could explain why the OS 19 servers been recording up until the date that 19 didn't crash. 20 they tried to rebuild them anyway? 20 : So, on that note, so, our 21 : That depends, because I 21 understanding, there is, like, let's say there 22 don't remember if the -. I think those 22 is 150 cameras in the MCC. 23 servers, the way, the older servers, I believe 23 Uh-huh. 24 they were set to a raid five. Let's see. 24 : We were told about half 25 Those are the pros. So, I want to say that is 25 of them go to one drive, and half of them go to 35 36 1 the other drive. If that one drive went down 1 Okay. So, yeah. Never mind. Let me take back 2 on 7/29/2019, would those cameras that were on 2 what I said about the OS. Because now, I'm 3 that drive had continued to have recorded on 3 remembering their set up. 4 the other drive, or would have they stopped 4 I believe they had -. The way the old 5 recording, and only the other drive that was 5 ones were, is they had a separate computer. 6 good, that housed the other half of the 6 They called the Nice Vision Pro units. So, 7 camerALJILT_rgiorded? 7 that, I believe, had two drives in it. So, 8 Well, sorry. So, it really 8 that would be a raid one redundancy. So, that 9 doesn't work like that. But yeah. I mean, 9 -. So, again, the raid is a group of drives 10 yeah, in theory, you would want it to work like 10 for storage 11 that. But essentially, the raid will spread 11 Okay. 12 the data over all drives. 12 : And what a raid allows is, 13 : Oh, I'm going to stop -. Can 13 so, like, in your case, you were just talking 14 you ex lain what a raid is? 14 about if you had two drives, you had, you know, 15 : So, a raid is a group of 15 half the cameras recording the one, half the 16 drives. 16 other, to the other one, if one went down, you 17 : Is that, like, a DVR system? 17 would technically still have all the other 18 : What's that? 18 cameras on that drive. So, what the raid does 19 : Is that, like, a DVR system? 19 is basically, it allows you to take - say you 20 : Yeah. I'm sorry. Yup. 20 don't have that scenario, of losing half your 21 Let's - yeah - let's go back. So, the DVR 21 cameras - the raid allows you to put, you know, 22 system recorder. So, normally, their old set 22 there is a number of drives that it requires to 23 up, I believe, had a - and that would be a PC 23 have for certain raid levels. 24 or a computer, like a server. A server. Like, 24 But basically, it allows you to, like, 25 a rack PC server. That would contain the OS. 25 let's say four to six hard drives. It groups EFTA00064258  37 38 1 those together. So now, you - then the 1 : Okay. And how would they 2 recorder takes the video, the video recording, 2 have known that the DVR system went down? Was 3 and starts to spread it out over all those 3 there any alerts that come up in Nice Vision, 4 drives, and it basically makes a mirrored copy. 4 anythin that comes up to them? 5 So, if one did fail, it still can go back on : Yeah. So, it would. It 6 the other drives, and access the copied files, 6 would normally come up on the -. It's called 7 or the mirrored files. 7 the AMS, or the Application Management Server. 8 in Now -. 8 And that's, like, the primary unit that 9 : So, how -. It's for the 9 controls the whole video system. And then, you 10 purpose of redundancy, in case you did lose a 10 add recorders underneath that AMS. Depending 11 drive, you're not losing, you know, certain 11 on how many cameras you have. That's how they 12 data that was just written on that drive. 12 kind of allocate recorders. So, if you have 13 Because have gaps in the recording. 13 100 cameras, okay, let's put 100 cameras on 14 : So, a raid can also be 14 this recorder. Let's put 100 more on the 15 referred to as DVR system. Right? Now, if a 15 second one. So on and so forth. 16 DVR system, they have two DVRs. If DRV-2 went 16 And then, Application Management Server 17 down completely, right? It stopped recording. 17 basically allows the users to authenticate and 18 Should it have -- 18 log into that system, from any client in the 19 Mm-hmm. 19 facility. Or outside if you, you know, if 20 -- stopped recording on DVR- 20 they've managed to network that way. But yeah, 21 1? 21 the Application Management Server is kind of, 22 : No, because they are two 22 like, the gateway to let people in, to view the 23 separate -. They are two separate 23 video. And then, that also manages the traffic 24 Systems. 24 of, okay, you want to see this video and this 25 -- machines. 25 recorder. Okay, you've got, you know, you've 39 40 1 got correct credentials. Okay, you're allowed 1 server, to send those email notifications out 2 to view that camera. And then, it sends the 2 to other people in the facility there. And as 3 feed 3 far as I know, up until I left, they didn't 4 Okay. 4 allowed that. 5 -- to their client station. 5 So -- 6 So, yeah. In short, the AMS would normally 6 : So, you had, you would have 7 have alerts, in an application, I believe it's 7 to go the physical server, to see those 8 - it's not Investigator - it's called 8 notifications. Or you would -. Well, I take 9 Supervision. 9 that back, because you could go on the client 10 Mm-hmm. 10 and log into Nice Vision. And then, check the 11 : There was five different 11 Supervision. But it's not going to send you, 12 applications for Nice Vision. Supervision 12 like, an email notification. 13 would keep all of the, like, the hardware, and 13 : So, I want to clarify this 14 I think most software events, in that 14 for this. If you log into Nice Vision, let's 15 application. And I think you could control, 15 say you're reviewing the video footage -- 16 basically, if you had pop-ups messages or 16 : Mm-hmm. 17 anything. But as far as if you didn't go to 17 -- if you log in, there would 18 that server physically, and check, from what I 18 have been an alert, saying that these cameras 19 know from the Bureau, they did not allow those 19 are not recordin ? 20 servers to send email notifications out. 20 : Yes. If you -. Yeah. 21