EFTA00266985.pdf
dataset_9 pdf 1.6 MB • Feb 3, 2026 • 8 pages
coked Bag 7834 Canberra BC, ACT 2610
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CLK O999 009239235A
Your reference:
Telephone:
Call charges may apply.
Office Hours: Monday to Friday 8.30am - 4.30pm
Australian Governmen
Services Australia
1,l1l111lil 'l11111will 111ill,
Miss Jacqueline Car centrelink
21 September 2020
Dear Miss Pearce
I refer to our conversation on 11 September 2020 about reviewing the access restrictions on your
Centrelink record.
—: We have decided to continue the access restrictions on your Centrelink record. •
Your new arrangements for dealing with us will be via our Restricted Access phone line,
You must not give this phone number to any other person. Please quote your customer reference number
each time you call.
lia r circumstances change you need to tell us within 14 days of the change by calling us on
For a full list of changes that you need to tell us about, go to servicesaustralia.gov.au
/notify changes.
This is a notice given under section 196 of the Social Security (Administration) Act 1999.
More information
For more information, please go to servicesaustralia.gov.au or call on
Yours sincerely
Manager
Manager
Services Australia
EFTA00266985
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Dear Jacqueline
CO' iPt.Alla RF.FERF.I4C.E PIIIMBER: CON 1339-34i9S:32
Thanks for the thence to talk about your Optus mobile service with account number
s.
I refer to your recent communication with Optus, wherein ou advised that you had been the
c m o rau u ent active y.. ou ave a ise at you contacted plus approx. 2-3
—months ago to matte"apa'Slarent arrangement and spoke with a staff member you feel was
not actually an Optus representative and this time you state the following Issues:
- received blocked and altered text messages and there Is evidence of phone calls that the
consumer states she never made.
- noticed excess usage on d saw her bills jump dramatically after this time.
Iti r nave another mobile (0ptus) and that some photos from August were
accidentally deleted.
-Please note the mobile number you have provided not an Optus number
and is not listed on Optus systems.,, offs
•
To enable Optus to investigate this matter, it would be appreciated if you would provide a
Statutory Declaration which sets out the details of your dispute. To assist you, we have
enclosed a Statutory Declaration for you to complete and return.
It is important that the Statutory Declaration contains as much detail as possible, including:
-Your personal details; Name, DOB, residential address, occupation, employer and your
daytime contact phone number/s
-Full explanation of what (including account reference / number) you are disputing and the
reason you are disputing ownership of this account
-Confirmation as to whether you currently or previously have held an Optus service - and the
relevant service or account details.
Confirmation as to whether or not any other person is / was authorised to act on your
behalf
-Any other relevant information that may assist Optus to investigate and resolve this
dispute.
EFTA00266986
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EFTA00266987
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!25/03/21 Sf:ivice SIM SERIAL NUMBER UPDATE OLD NUMBER
Comments NEW NUMBER
25/03/21 Service SIM Serial Number/ESN
UDdriie
} 25/03/21 Service IMSI NUMBER
Uodate
25/03/21 TO UN'NELC0ME CALLS
COMP' 1A -1. 1j 14 !4,j
Details
al Create Date - 25/03/21 A Tine :11:55:13 User ID:
Note
NOMMEICiiANGE TOMIIIPUE TO UNWELCOME CALLS "CHANGE OF FNN** CUSTOMER RECEIVING
UNWELCOME t:ALLS AND '_,MS MESSAGES4CUSTOMER HAS ONGOING FRAUD ISSUES WITH ACCOUNTS.
EFTA00266988
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Surprise me when i turn
my phone back on bye
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How's that for a
surprise.
What was that # didn't get
anything I got this
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Altered messages received from my mobile phone to a friend
Screenshot of what my friend received from my phone through messagin
Whatsapp in the top left hand corner - I do not have the whatsapp app at
did not send this message and in line with blocked and altered messages
to corruption causing the break down of relationships and isolation
EFTA00266989
AGL Energy Limited Locked Vag 1837
AM: 74 115 061 375
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MRS J C MC.DIARMID
Account Statement
Account:
Payment Reference Number: 56837552 / 9035967966 -Electricity
Address:
Opening Balance as of 10 Nov 2008: $1104.61
Credit Debit Balance
Date Activity
$9.90 $1114.51
- 14 Jan 2009 Late Payment Fee_ Dr ____
Payment - Aust Post $50.00cr $1064.51
1.6 F_eb2009
19 Mar 2009 invoice (07.08.2008 -22.01.2009) . $1432.17 • $2496.68 . . i
(1bSDays)
Pk:6,600.00kWh
28 Mar 2009 Payment - Aust Post $50.00a $2446.68
17 Apr 2009 Late Payment Fee - Dr $9.90 $2456.58
1 May 2009 Az Invoice (23.01.2009_27.04.2009) - _ $550.99 _ :•.* $3007.57
- - - (95010) - - --- ..- - - - - --• -
Pk:2,127.00kWh
Opk:897.00kWh •
r Aay 2009 Payment - Bpay ($1000.00cr) $2007.57 . 0 :.
21 May 2009 Payment - Aust Post $100.00a) $1907.57
14/
3 Jun 2009 Payment - Aust Post ($100.00cr \ $1807.57
\ •
12 Jun 2009 Payment - Aust Post 100.00cr :, $1707.57
12 Jun 2009 Invoice (28.04.2009 -11.06.2009) $248.95 $1956.52
(45Days)
Pk:874.00kWh
Opk:762.00kWh
7 Jul 2009 Payment - Bpay ($100.00cr \ $1856.52
EFTA00266990
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INDIVIDUAL
CREDIT REPORT
CONSUMER CREDIT INFORMATION
Accounts
No information recorded
What is a credit account?
A credit account is a facility for credit.
name that have been
This section contains detailed information about the personal credit accounts in your
submitted to illion by credit providers.
provider/s. and the datefs
This information can include the type of credit account/s, the credit 'limbs. the credit
remain on your credit report for up to two years
the accounts were opened and dosed. This information will
after the account is dosed.
Repayment History
No information recorded
What is my repayment history?
made to the
Your repayment history includes up to two years of detail about the monthly payments you have
personal accounts listed on your credit report
This repayment history information is provided to Ilion by credit providers on a regular basis.
Defaults
Original iCurrenl Delwin Original Credit !Current credit
0ste of !Last Paymeat
No . Type Amount I Amount Accelerated Provider ;Provider
O Default Date
,AGL SOUTH !Bavcorp Pdl
*. 1 12f032014 4 un'''ties 52 074 00F S2 074 00 (AUSTRALIA ICollections(Aus)
CI)
Original Reason to Cermet Reason to Original Customer Curtest Customer
13 Credit Otagetioe Rood Reference
No Stales Report Reference
CI)
U Principals Payment Default !Payment Default
I Outstanding Account
What Is a default and how long does it remain on my credit report?
where the credit
A default is information about a payment to a credit account that is at least 60 days overdue.
r- individual in wilting about the overdue payment and the overdue payment is equal to
provider has notified the
or over $150.
C
O A default remains on your credit report for 5 years from the date of default.
this?
I have paid my default in full, how can I update the status of my default to reflect
on your credit report is responsible for ensunng the default is accurate and up-to-
Tne credit provider listed
Alternatively , please provide with
date. If your default requires updating please contact the credit provider.
Page 3 of 12
I 'Ilion Public Access Centre
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EFTA00266991
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MS JACQUELINE PFARCE
LOT 49 4 EUNICE ST PORT P!RIE SOUTH SA 5540
Account number
1 Nov 16 $502.45
Tex invoice
110 000 997 440
Issue date
12 Oct 16
Total amount clue
INfr See the Account Summary on page 2
S12.00 fee may apply if paid after due date
untess youro on Predictable Plan
EP, DailySaver Choice ending 21Aug 17 Average cost pa- day $5.52
Benefits available on this energy plan Average daily usage 21.38 kWh
Guaranteed usage discount (16%) Same time last year N/A
Your indicative greenhouse gas emissions
This bill 1.3 tonnes $5.n
• Same time last year
21.38
N/A
Saved with GreenPower N/A
Form(' infixmg°, on grsorban' gos Writwants:.
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7 am - 9 le Ica! Ime Mon - Fri
CaF SA Power Networks 24 hrs
9 am - S pm otel u.re Sat
DIRECT DEBIT
MAIL TELEPHONE • INTE
Register online at ori inenergy.coun.au/
Send this slip with your cheque PANNING ••SPAr
rrivaleseent or cal to arrange made payableIt Origin Energy
automatic payment of future accounts. Contact your bank or
Holdings Limited. (WO Box 2437 institution to make thi
Adela'de SA 5001 payment from your ci
VI tin
Caililiallarr savings. debit credit c
ilvisit O POST N PERSON* transaction account
IRAS))
originessefocontau/paynow t h,4i.ny . Pay at any Post Office More info: strow.bpay.
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EFTA00266992
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Document Metadata
- Document ID
- 24ccfa3a-cc1b-4d73-9809-296f2552531f
- Storage Key
- dataset_9/EFTA00266985.pdf
- Content Hash
- 24641aeec2178728fae8b681ac94ec37
- Created
- Feb 3, 2026