EFTA02278571.pdf
dataset_11 pdf 11.0 MB • Feb 3, 2026 • 141 pages
To: Amex Centurian Travel[
From:
Sent: Fri 2/1/2019 9:44:55 PM
Subject: Re: Ticket for Karyna
yes! he sees the points! I am on hold again while he processes the ticket!
On Feb 1, 2019, at 4:42 PM, Natalia Molotkova
wrote:
Done, transfered.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
text File Attachment Attachment 3.html, 1550399 bytE
text File Attachment Attachment 2.html, 1550421 bytE
No, I can't, I am here, ready to transfer points when AF confirms availability, it should appear on AF end imn.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
text File Attachment Attachment 1.html, 1546841 bytE
For money - yes, I can't see how many seats left for upgrade.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
ours: on roug nay 30PM EST
EFTA_R1_01095608
EFTA02278571
on hold...
are there pletny of biz seats?
On Feb 1, 2019, at 4:23 PM, Natalia Molotkova wrote:
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkovaAcenturion.com
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST
Did you call flying blue?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshia Manager
Hours: Mon through Friday 9AM-530PM EST
i am now on hold for a Flying Blue rep...I had a normal rep...he couldnt help...
On Feb 1, 2019, at 4:16 PM, Natalia Molotkova wrote:
Their record locator is VG8PEM
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Let me know when you have them on line.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
EFTA_R1_01095609
EFTA02278572
Hours: Mon through Friday 9AM-530PM EST
please issue ticket as stated below
On Feb 1, 2019, at 4:13 PM, Natalia Molotkova wri
Your response is required to complete this reservation. Prices and availability are subje
• Total air reservation, including taxes and fees: $3956.33.
• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare.
• Wed 06 Feb - Air France 99 - Premium Economy - 8h 35m
Departing: Miami Airport, (MIA) at 4.40pm
Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.15am
• Thu 14 Feb - Air France 6 - Premium Economy - 8h 35m
Departing: Paris Charles de Gaulle Airport, (CDG) at 1.20pm
Arriving: New York John F Kennedy Airport, (JFK) at 3.55pm
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Mana er
Hours: Mon through Friday 9AM-530PM EST
ok, calling them now!
OK, let's issue ticket first, after that you will call Air France about upgrade, if it is still ava
them on the line.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Mana er
Hours: Mon through Friday 9AM-530PM EST
EFTA_R1_01095610
EFTA02278573
OK! we have permission to transfer the 30,000 points to Jeffrey's new AF Flying Blue ac
Karyna, then upgrade her to biz! Can you do for me pretty please!?
still determining what we want to do...
JE's AF Flying Blue Number: 1193608285
ok, I will go in and set up an account...
Yes, I need account number.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
ok...maybe you should go ahead and link the Amex card to account now! Do you need
under Jeffrey's name..
terrific!! got it!
Before transferring points to AF, I need to link Flying Blue account to AMEX card.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
ours: on roug nay 0PM EST
-if I want you to transfer Amex points to AF to upgrade premium economy to biz class, tl
Availability for upgrade is not guaranteed, it is available now, it could be not like t
done prior to departure, but after ticketing.
EFTA_R1_01095611
EFTA02278574
-you said it is 15,000 miles to upgrade...do we transfer 15,000 Amex points to get the 15,000 miles?
go through all this with our accounting department today...Rich is coming here at 2:30
15 000 miles it is per flight, so if you need round trip - it is 30 000 miles.
Yes 1 AMEX point is 1 AF mile.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
-if I want you to transfer Amex points to AF to upgrade premium economy to biz class, II
-you said it is 15,000 miles to upgrade...do we transfer 15,000 Amex points to get the 1!
am going to have to go through all this with our accounting department today...Rich is c
thank you,...got it on the AF miles.
so in our case, it is probably better to use points after the person has taken the flight ...ji
Amex points...
You can pay with points only when you know for sure he or she is taking flight, even afte
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Mana er
Hours: Mon through Friday 9AM-530PM EST
OK, if you got upgrade using AF miles and changing flight - if upgrade is available on nt
be possible difference in air fare or miles plus change fee). With AF, if upgrade for new
back to account, AF account.
If you used AMEX points and canceling - you are getting money back if ticket was refunc
back.
Regards,
Natalia (Natasha) Molotkova
EFTA_R1_01095612
EFTA02278575
Centurion Relationshi Mana er
ours: on t roug nay - 0PM EST
if we transfer Amex points to AF miles, but then change the flight we used them on, wo
or would we have to use more points to upgrade the new flight? what happens to those
points to AF that is it with our Amex points. I also worry, what if we cancel the flight with
usable? (this sounds like a huge headache to me)
Also, confirm to me, once we pay with Amex points for an upgrade, those points are nor
cancel a flight we have upgraded, we do not get them back?
hmmm, now I am thinking it is better to get Gift Cards for Saks or Bergdorf as the cards
Are you talking about airline miles or AMEX points?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
so if we have to change her flight (which happens a lot over here) then the points are gc
used, they are not redeemable...
It is up to you - you can get Flying Blue account fro her or him. Once you have it, we nee
for upgrade, upgrade availability can't be guaranteed, once points are transferred to AF,
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
oh wow!...that is MUCH better! that is way less points to do with AF Flying Blue accour
Jeffrey? or it is automatic through Amex? I need to make sure Biz class is good for Kar,
I got through...Jeffrey's AF frequent flyer number was cancelled back in 2009...so he is
EFTA_R1_01095613
EFTA02278576
only way to upgrade would be through Amex..it also sounds like lots of restrictions to ge
me the best option would be to purchase the premium economy seat and upgrade with i
Karyna..) Less real money up front and not an enormous amount of points used ...
OK, we got through - we can issue ticket as Premium Economy and after ticketing get u
business. We will have to transfer AMEX points to AF Flying Blue account.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er
ours: on t lroug 1 nay - 0PM EST
If they pick up first fro you, ask them if mileage upgrade available from premium econor
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
ok super
And I am calling two. If you got them first, use record locator VG8PEM , I put it in Premii
Regards,
Natalia (Natasha) Molotkova
Hours: Mon through Friday 9AM-530PM EST
I can call Flying Blue...i have 2 phones on my desk ;)
Thank you you for below!
Do you think it would be less points to transfer them to AF? or you have no idea...
OK, Premium Economy seat on Air France is $3956.33, business is $10,136.73. So yot.
618 040 American Express points and 20 % back.
I can try to call Flying Blue - it is usually a very very long hold time with them, and if I an'
EFTA_R1_01095614
EFTA02278577
they have mileage upgrade available.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
If we wanted to purchase the Premium economy seat and upgrade to Biz on the AF fligt
to upgrade? (sorry!)
I see you gave me premium economy price but it is different return flight...so not sure if
oops! sorry! you already gave me the biz price!
Can you tell me the biz class AF price?
thank you for the break down! Let me find out what he wishes to do....Keep the flight or
You can't upgrade Air France ticket through Delta. And you cant book Premier class wit
with Air France.
You can check mileage availability on Air France at hflps://www.flvinablue.comffr/homer
I checked mileage space via Delta, nothing available on Delta in business round trip as
So, if the goal is First class, here are options:
1) pay whole first class ticket in points - 1 412 253 points and 20 % back.
2) pay for first class ticket partially in points - let say business class fare on Air France is
fare between business and first - 64075.80 - pay in points 407 580 points and 20% back
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi. Manager
Hours: Mon through Friday 9AM-530PM EST
EFTA_R1_01095615
EFTA02278578
would it be less expensive to purchase as a Delta ticket and upgrade to first with Delta t
So what is best idea for first class AF round trip for Karyna...? We buy coach fare and t
1 AF 99 06FEB MIA CDG 0440P 0715A
2 AF 6 14FEB CDG JFK 0120P 0355P
Ok. Let me ask him thx
Sent from my iPhone
First class:
1 AF 99 06FEB MIA CDG 0440P 0715A
2 AF 6 14FEB CDG JFK 0120P 0355P
TOTAL FARE - USD 14212.53
Business:
1 AA 62 06FEB MIA CDG 0625P 0905A
2 AA 45 14FEB CDG JFK 0955A 1235P
TOTAL FARE - USD 8343.53
Premium economy:
1 DL /AF 8345 06FEB MIA CDG 0440P 0715A
OPERATED BY AIR FRANCE
2 DL /AF 1022 14FEB CDG JFK 0815A 1040A
OPERATED BY AIR FRANCE
$3930.23
Coach:
1 DL /AF 8345 06FEB MIA CDG 0440P 0715A
OPERATED BY AIR FRANCE
2 DL /AF 1022 14FEB CDG JFK 0815A 1040A
OPERATED BY AIR FRANCE
TOTAL FARE - USD 2772.23
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
EFTA_R1_01095616
EFTA02278579
Hours: Mon through Friday 9AM-530PM EST
On it.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Hi Natasha. karyna needs a flight miami paris. 6th feb return 14th to new york . Biz o
Premium economy and economy price too. We need to compare. I was not given times
Sent from my iPhone
Prrioy51gIcn i I Vc54 thtanSystiefird voch,q9
To learn more about e-mail security or report a suspicious e-mail. please visit us at ar—e, 2 nne.p (c^-, r ino.
O 2015 American Express. All rights curved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express an<
responsible or liable for the actions of the sorvico provider and the only remedy for any claims relating to services or products r
and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We re
purposes.
Your response is required to complete this reservation. Prices and availability are subject to d
Total air reservation, including taxes and fees: $3956.33.
Ticket is non-refundable, $300.00 change penalty applies plus difference in fare.
• Wed 06 Feb - Air France 99 - Premium Economy - 8h 35m
Departing: Miami Airport, (MIA) at 4.40pm
Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.15am
• Thu 14 Feb - Air France 6 - Premium Economy - 8h 35m
Departing: Paris Charles de Gaulle Airport, (CDG) at 1.20pm
Arriving: New York John F Kennedy Airport, (JFK) at 3.55pm
Please reply to this email and provide your authorization to proceed.
Regards,
EFTA_R1_01095617
EFTA02278580
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
ok, calling them now!
OK, let's issue ticket first, after that you will call Air France about upgrade, if it is still available,
on the line.
Regards,
Natalia (Natasha) Molotkova
Hours: Mon through Friday 9AM-530PM EST
OK! we have permission to transfer the 30,000 points to Jeffrey's new AF Flying Blue account.
then upgrade her to biz! Can you do for me pretty please!?
still determining what we want to do...
JE's
ok, I will go in and set up an account...
Yes, I need account number.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
ok...maybe you should go ahead and link the Amex card to account now! Do you need me to c
Jeffrey's name..
EFTA_R1_01095618
EFTA02278581
terrific!! got it!
Before transferring points to AF, I need to link Flying Blue account to AMEX card.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
ours: on t roug nay OPM EST
-if I want you to transfer Amex points to AF to upgrade premium economy to biz class, this mu:
Availability for upgrade is not guaranteed, it is available now, it could be not like two ho
prior to departure, but after ticketing.
-you said it is 15.000 miles to upgrade...do we transfer 15.000 Amex points to get the 15,000 miles? it is 1 t
through all this with our accounting department today... Rich is coming here at 2:30
15 000 miles it is per flight, so if you need round trip - it is 30 000 miles.
Yes 1 AMEX point is 1 AF mile.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
-if I want you to transfer Amex points to AF to upgrade premium economy to biz class, this mu:
-you said it is 15,000 miles to upgrade...do we transfer 15,000 Amex points to get the 15,000 n
going to have to go through all this with our accounting department today...Rich is coming here
thank you,...got it on the AF miles.
so in our case, it is probably better to use points after the person has taken the flight ...just to t
points...
EFTA_R1_01095619
EFTA02278582
You can pay with points only when you know for sure he or she is taking flight, even after depa
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
OK, if you got upgrade using AF miles and changing flight - if upgrade is available on new fligh
possible difference in air fare or miles plus change fee). With AF, if upgrade for new flight is nc
account, AF account.
If you used AMEX points and canceling - you are getting money back if ticket was refundable 0
back.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
if we transfer Amex points to AF miles, but then change the flight we used them on, would the
would we have to use more points to upgrade the new flight? what happens to those points? I
AF that is it with our Amex points. I also worry, what if we cancel the flight with AF and book a
(this sounds like a huge headache to me)
Also, confirm to me, once we pay with Amex points for an upgrade, those points are non revers
flight we have upgraded, we do not get them back?
hmmm, now I am thinking it is better to get Gift Cards for Saks or Bergdorf as the cards can al,
Are you talking about airline miles or AMEX points?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
so if we have to change her flight (which happens a lot over here) then the points are gone? I I
EFTA_R1_01095620
EFTA02278583
used, they are not redeemable...
It is up to you - you can get Flying Blue account fro her or him. Once you have it, we need to is:
upgrade, upgrade availability can't be guaranteed, once points are transferred to AF, they are r
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
oh wow!...that is MUCH better! that is way less points to do with AF Flying Blue account..do is‘
Jeffrey? or it is automatic through Amex? I need to make sure Biz class is good for Karyna..
I got through...Jeffrey's AF frequent flyer number was cancelled back in 2009...so he is not a r
way to upgrade would be through Amex..it also sounds like lots of restrictions to get an award
best option would be to purchase the premium economy seat and upgrade with points to Biz cl
Less real money up front and not an enormous amount of points used ...
OK, we got through - we can issue ticket as Premium Economy and after ticketing get upgrade
business. We will have to transfer AMEX points to AF Flying Blue account.
Regards,
Natalia (Natasha) Molotkova
Hours: Mon through Friday 9AM-530PM EST
If they pick up first fro you, ask them if mileage upgrade available from premium economy to b
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
ok super
EFTA_R1_01095621
EFTA02278584
And I am calling two. If you got them first, use record locator VG8PEM , I put it in Premium Ecc
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
I can call Flying Blue...i have 2 phones on my desk ;)
Thank you you for below!
Do you think it would be less points to transfer them to AF? or you have no idea...
OK, Premium Economy seat on Air France is $3956.33, business is $10,136.73. So you can p!
040 American Express points and 20 % back.
I can try to call Flying Blue - it is usually a very very long hold time with them, and if I am gettin!
have mileage upgrade available.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er
ours: on roug n ay - 30PM EST
If we wanted to purchase the Premium economy seat and upgrade to Biz on the AF flights...IA/1
upgrade? (sorry!)
I see you gave me premium economy price but it is different return flight...so not sure the pricii
oops! sorry! you already gave me the biz price!
Can you tell me the biz class AF price?
thank you for the break down! Let me find out what he wishes to do....Keep the flight on HOLE
EFTA_R1_01095622
EFTA02278585
You can't upgrade Air France ticket through Delta. And you can't book Premier class with Air Fi
with Air France.
You can check mileage availability on Air France at https://www.fivindblue.com/fr/hometexplon
I checked mileage space via Delta, nothing available on Delta in business round trip as direct.
So, if the goal is First class, here are options:
1) pay whole first class ticket in points - 1 412 253 points and 20 % back.
2) pay for first class ticket partially in points - let say business class fare on Air France is $10,1:
between business and first - $4075.80 - pay in points 407 580 points and 20% back.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er
ours: on roug nay - 30PM EST
would it be less expensive to purchase as a Delta ticket and upgrade to first with Delta than AF
So what is best idea for first class AF round trip for Karyna...? We buy coach fare and upgrad'
1 AF 99 06FEB MIA CDG 0440P 0715A
2 AF 6 14FEB CDG JFK 0120P 0355P
Ok. Let me ask him thx
Sent from my iPhone
First class:
1 AF 99 06FEB MIA CDG 0440P 0715A
2 AF 6 14FEB CDG JFK 0120P 0355P
TOTAL FARE - USD 14212.53
Business:
1 AA 62 06FEB MIA CDG 0625P 0905A
2 AA 45 14FEB CDG JFK 0955A 1235P
TOTAL FARE - USD 8343.53
EFTA_R1_01095623
EFTA02278586
Premium economy:
1 DL /AF 8345 06FEB MIA CDG 0440P 0715A
OPERATED BY AIR FRANCE
2 DL /AF 1022 14FEB CDG JFK 0815A 1040A
OPERATED BY AIR FRANCE
$3930.23
Coach:
1 DL /AF 8345 06FEB MIA CDG 0440P 0715A
OPERATED BY AIR FRANCE
2 DL /AF 1022 14FEB CDG JFK 0815A 1040A
OPERATED BY AIR FRANCE
TOTAL FARE - USD 2772.23
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
On it.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Hi Natasha. karyna needs a flight miami paris. 6th feb return 14th to new york . Biz or firs'
economy and economy price too. We need to corn
Sent from my iPhone
To learn more about e-mail security or report a suspicious email. please visit us at [
1-112015 American Express All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackr
or I:able for the actions of the service provider and the only remedy for any claims relating to services or products provided by the seracc
American Express You are responsible for any purchases. shippng charges and:or fees you authorize We reserve the right to note prof
EFTA_R1_01095624
EFTA02278587
i have them on line..
On Feb 1, 2019, at 4:15 PM, Natalia Molotkova ‹ > wrote:
Let me know when you have them on line.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
please issue ticket as stated below
On Feb 1, 2019, at 4:13 PM, Natalia Molotkova < WrC
Your response is required to complete this reservation. Prices and availability are subje
• Total air reservation, including taxes and fees: $3956.33.
• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare.
• Wed 06 Feb - Air France 99 - Premium Economy - 8h 35m
Departing: Miami Airport, (MIA) at 4.40pm
Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.15am
• Thu 14 Feb - Air France 6 - Premium Economy - 8h 35m
Departing: Paris Charles de Gaulle Airport, (CDG) at 1.20pm
Arriving: New York John F Kennedy Airport, (JFK) at 3.55pm
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
ok, calling them now!
EFTA_R1_01095625
EFTA02278588
OK, let's issue ticket first, after that you will call Air France about upgrade, if it is still ava
them on the line.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
OK! we have permission to transfer the 30,000 points to Jeffrey's new AF Flying Blue ac
Karyna, then upgrade her to biz! Can you do for me pretty please!?
still determining what we want to do...
JE's AF Flying Blue Number: 1193608285
ok, I will go in and set up an account...
Yes, I need account number.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
ok...maybe you should go ahead and link the Amex card to account now! Do you need
under Jeffrey's name..
terrific!! got it!
Before transferring points to AF, I need to link Flying Blue account to AMEX card.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
EFTA_R1_01095626
EFTA02278589
Hours: Mon through Friday 9AM-530PM EST
-if I want you to transfer Amex points to AF to upgrade premium economy to biz class, tl
Availability for upgrade is not guaranteed, it is available now, it could be not like 1
done prior to departure, but after ticketing.
-you said it is 15,000 miles to upgrade...do we transfer 15,000 Amex points to get the 15,000 miles?
go through all this with our accounting department today...Rich is coming here at 2:30
15 000 miles it is per flight, so if you need round trip - it is 30 000 miles.
Yes 1 AMEX point is 1 AF mile.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
-if I want you to transfer Amex points to AF to upgrade premium economy to biz class, tl
-you said it is 15,000 miles to upgrade...do we transfer 15,000 Amex points to get the 1!
am going to have to go through all this with our accounting department today...Rich is c
thank you,...got it on the AF miles.
so in our case, it is probably better to use points after the person has taken the flight ...ji
Amex points...
You can pay with points only when you know for sure he or she is taking flight, even afte
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
EFTA_R1_01095627
EFTA02278590
OK, if you got upgrade using AF miles and changing flight - if upgrade is available on ne
be possible difference in air fare or miles plus change fee). With AF, if upgrade for new
back to account, AF account.
If you used AMEX points and canceling - you are getting money back if ticket was refunr
back.
Regards,
Natalia (Natasha) Molotkova
Hours: Mon through Friday 9AM-530PM EST
if we transfer Amex points to AF miles, but then change the flight we used them on, wo
or would we have to use more points to upgrade the new flight? what happens to those
points to AF that is it with our Amex points. I also worry, what if we cancel the flight with
usable? (this sounds like a huge headache to me)
Also, confirm to me, once we pay with Amex points for an upgrade, those points are nor
cancel a flight we have upgraded, we do not get them back?
hmmm, now I am thinking it is better to get Gift Cards for Saks or Bergdorf as the cards
Are you talking about airline miles or AMEX points?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
so if we have to change her flight (which happens a lot over here) then the points are gc
used, they are not redeemable...
It is up to you - you can get Flying Blue account fro her or him. Once you have it, we nee
for upgrade, upgrade availability can't be guaranteed, once points are transferred to AF,
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er
EFTA_R1_01095628
EFTA02278591
Hours: Mon through Friday 9AM-530PM EST
oh wow!...that is MUCH better! that is way less points to do with AF Flying Blue accour
Jeffrey? or it is automatic through Amex? I need to make sure Biz class is good for Kar,
I got through...Jeffrey's AF frequent flyer number was cancelled back in 2009...so he is
only way to upgrade would be through Amex..it also sounds like lots of restrictions to ge
me the best option would be to purchase the premium economy seat and upgrade with I
Karyna..) Less real money up front and not an enormous amount of points used ...
OK, we got through - we can issue ticket as Premium Economy and after ticketing get u
business. We will have to transfer AMEX points to AF Flying Blue account.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
If they pick up first fro you, ask them if mileage upgrade available from premium econor
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
ok super
And I am calling two. If you got them first, use record locator VG8PEM , I put it in Premii
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
EFTA_R1_01095629
EFTA02278592
I can call Flying Blue...i have 2 phones on my desk ;)
Thank you you for below!
Do you think it would be less points to transfer them to AF? or you have no idea...
OK, Premium Economy seat on Air France is $3956.33, business is $10,136.73. So yoi.
618 040 American Express points and 20 % back.
I can try to call Flying Blue - it is usually a very very long hold time with them, and if I arr
they have mileage upgrade available.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
If we wanted to purchase the Premium economy seat and upgrade to Biz on the AF fligt
to upgrade? (sorry!)
I see you gave me premium economy price but it is different return flight...so not sure tt
oops! sorry! you already gave me the biz price!
Can you tell me the biz class AF price?
thank you for the break down! Let me find out what he wishes to do....Keep the flight or
You can't upgrade Air France ticket through Delta. And you can't book Premier class wit
with Air France.
You can check mileage availability on Air France at https://www.flyinablue.comffr/homei
I checked mileage space via Delta, nothing available on Delta in business round trip as
So, if the goal is First class, here are options:
1) pay whole first class ticket in points - 1 412 253 points and 20 % back.
2) pay for first class ticket partially in points - let say business class fare on Air France Li
fare between business and first - $4075.80 - pay in points 407 580 points and 20% back
EFTA_R1_01095630
EFTA02278593
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
would it be less expensive to purchase as a Delta ticket and upgrade to first with Delta t
So what is best idea for first class AF round trip for Karyna...? We buy coach fare and
1 AF 99 06FEB MIA CDG 0440P 0715A
2 AF 6 14FEB COG JFK 0120P 0355P
Ok. Let me ask him thx
Sent from my iPhone
First class:
1 AF 99 06FEB MIA CDG 0440P 0715A
2 AF 6 14FEB CDG JFK 0120P 0355P
TOTAL FARE - USD 14212.53
Business:
1 AA 62 06FEB MIA CDG 0625P 0905A
2 AA 45 14FEB CDG JFK 0955A 1235P
TOTAL FARE - USD 8343.53
Premium economy:
1 DL /AF 8345 06FEB MIA CDG 0440P 0715A
OPERATED BY AIR FRANCE
2 DL /AF 1022 14FEB CDG JFK 0815A 1040A
OPERATED BY AIR FRANCE
$3930.23
Coach:
1 DL /AF 8345 06FEB MIA CDG 0440P 0715A
EFTA_R1_01095631
EFTA02278594
OPERATED BY AIR FRANCE
2 DL /AF 1022 14FEB CDG JFK 0815A 1040A
OPERATED BY AIR FRANCE
TOTAL FARE - USD 2772.23
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er
ours: on t roug nay - 30PM EST
On it
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Hi Natasha. karyna needs a flight miami paris. 6th feb return 14th to new york . Biz o
Premium economy and economy price too. We need to compare. I was not given times
Sent from my iPhone
Prwacy Statement I Vxsrt the Centurion Card website
To learn more about email security or report a suspicious e-mail, please visit us at Ametaalt , hiShinc.
O 2015 American Express. All rights reserved
Amencan Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express arl<
responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products r
and not against Amencan Express. You are responsible for any purchases. shipping charges andior fees you authorize. We re
purposes.
Your response is required to complete this reservation. Prices and availability are subject to ct
• Total air reservation, including taxes and fees: $3956.33.
• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare.
• Wed 06 Feb - Air France 99 - Premium Economy - 8h 35m
Departing: Miami Airport, (MIA) at 4.40pm
Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.15am
EFTA_R1_01095632
EFTA02278595
• Thu 14 Feb - Air France 6 - Premium Economy - 8h 35m
Departing: Paris Charles de Gaulle Airport, (CDG) at 1.20pm
Arriving: New York John F Kennedy Airport. (JFK) at 3.55pm
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
ok, calling them now!
OK, let's issue ticket first, after that you will call Air France about upgrade, if it is still available,
on the line.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Mana er
Hours: Mon through Friday 9AM-530PM EST
OK! we have permission to transfer the 30,000 points to Jeffrey's new AF Flying Blue account.
then upgrade her to biz! Can you do for me pretty please!?
still determining what we want to do...
JE's
ok, I will go in and set up an account...
Yes, I need account number.
EFTA_R1_01095633
EFTA02278596
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
ok...maybe you should go ahead and link the Amex card to account now! Do you need me to c
Jeffrey's name..
terrific!! got it!
Before transferring points to AF, I need to link Flying Blue account to AMEX card.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
roug ri ay 30PM EST
-if I want you to transfer Amex points to AF to upgrade premium economy to biz class, this mu:
Availability for upgrade is not guaranteed, it is available now, it could be not like two ho
prior to departure, but after ticketing.
-you said it is 15,000 miles to upgrade...do we transfer 15,000 Amex points to get the 15,000 miles? it is 1 t
through all this with our accounting department today... Rich is coming here at 2:30
15 000 miles it is per flight, so if you need round trip - it is 30 000 miles.
Yes 1 AMEX point is 1 AF mile.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
-if I want you to transfer Amex points to AF to upgrade premium economy to biz class, this mu:
-you said it is 15,000 miles to upgrade...do we transfer 15,000 Amex points to get the 15,000 n
going to have to go through all this with our accounting department today...Rich is coming her(
EFTA_R1_01095634
EFTA02278597
thank you,...got it on the AF miles.
so in our case, it is probably better to use points after the person has taken the flight .. just to t
points...
You can pay with points only when you know for sure he or she is taking flight, even after depa
Regards,
Natalia (Natasha) Molotkova
Hours: Mon through Friday 9AM-530PM EST
OK, if you got upgrade using AF miles and changing flight - if upgrade is available on new fligh
possible difference in air fare or miles plus change fee). With AF, if upgrade for new flight is nc
account, AF account.
If you used AMEX points and canceling - you are getting money back if ticket was refundable 0
back.
Regards,
Natalia (Natasha) Molotkova
Hours: Mon through Friday 9AM-530PM EST
if we transfer Amex points to AF miles, but then change the flight we used them on, would the
would we have to use more points to upgrade the new flight? what happens to those points? I
AF that is it with our Amex points. I also worry, what if we cancel the flight with AF and book a
(this sounds like a huge headache to me)
Also, confirm to me, once we pay with Amex points for an upgrade, those points are non revel::
flight we have upgraded, we do not get them back?
hmmm, now I am thinking it is better to get Gift Cards for Saks or Bergdorf as the cards can al,
Are you talking about airline miles or AMEX points?
EFTA_R1_01095635
EFTA02278598
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er
ours: on t roug n ay - 30PM EST
so if we have to change her flight (which happens a lot over here) then the points are gone? I I
used, they are not redeemable...
It is up to you - you can get Flying Blue account fro her or him. Once you have it, we need to is!
upgrade, upgrade availability can't be guaranteed, once points are transferred to AF, they are r
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Mana
Hours: Mon through Friday 9AM-530PM EST
oh wow!...that is MUCH better! that is way less points to do with AF Flying Blue account..do
Jeffrey? or it is automatic through Amex? I need to make sure Biz class is good for Karyna..
I got through...Jeffrey's AF frequent flyer number was cancelled back in 2009...so he is not a r
way to upgrade would be through Amex..it also sounds like lots of restrictions to get an award
best option would be to purchase the premium economy seat and upgrade with points to Biz cl
Less real money up front and not an enormous amount of points used ...
OK, we got through - we can issue ticket as Premium Economy and after ticketing get upgrade
business. We will have to transfer AMEX points to AF Flying Blue account.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
If they pick up first fro you, ask them if mileage upgrade available from premium economy to b
Regards,
Natalia (Natasha) Molotkova
EFTA_R1_01095636
EFTA02278599
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
ok super
And I am calling two. If you got them first, use record locator VG8PEM , I put it in Premium Ecc
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
I can call Flying Blue...i have 2 phones on my desk ;)
Thank you you for below!
Do you think it would be less points to transfer them to AF? or you have no idea...
OK, Premium Economy seat on Air France is $3956.33, business is $10,136.73. So you can pi
040 American Express points and 20 % back.
I can try to call Flying Blue - it is usually a very very long hold time with them, and if I am gettin!
have mileage upgrade available.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
If we wanted to purchase the Premium economy seat and upgrade to Biz on the AF flights...w1
upgrade? (sorry!)
I see you gave me premium economy price but it is different return flight...so not sure the pricii
oops! sorry! you already gave me the biz price!
EFTA_R1_01095637
EFTA02278600
Can you tell me the biz class AF price?
thank you for the break down! Let me find out what he wishes to do....Keep the flight on HOLE
You can't upgrade Air France ticket through Delta. And you can't book Premier class with Air Fi
with Air France.
You can check mileage availability on Air France at httos://www.flvinoblue.com/fr/home/exolori
I checked mileage space via Delta, nothing available on Delta in business round trip as direct.
So, if the goal is First class, here are options:
1) pay whole first class ticket in points - 1 412 253 points and 20 % back.
2) pay for first class ticket partially in points - let say business class fare on Air France is 510,1:
between business and first - $4075.80 - pay in points 407 580 points and 20% back.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
would it be less expensive to purchase as a Delta ticket and upgrade to first with Delta than AF
So what is best idea for first class AF round trip for Karyna...? We buy coach fare and upgrad'
1 AF 99 06FEB MIA CDG 0440P 0715A
2 AF 6 14FEB CDG JFK 0120P 0355P
Ok. Let me ask him thx
Sent from my iPhone
First class:
1 AF 99 06FEB MIA CDG 0440P 0715A
2 AF 6 14FEB CDG JFK 0120P 0355P
EFTA_R1_01095638
EFTA02278601
TOTAL FARE - USD 14212.53
Business:
1M 62 06FEB MIA CDG 0625P 0905A
2 AA 45 14FEB CDG JFK 0955A 1235P
TOTAL FARE - USD 8343.53
Premium economy:
1 DL /AF 8345 06FEB MIA CDG 0440P 0715A
OPERATED BY AIR FRANCE
2 DL /AF 1022 14FEB CDG JFK 0815A 1040A
OPERATED BY AIR FRANCE
$3930.23
Coach:
1 DL /AF 8345 06FEB MIA CDG 0440P 0715A
OPERATED BY AIR FRANCE
2 DL /AF 1022 14FEB CDG JFK 0815A 1040A
OPERATED BY AIR FRANCE
TOTAL FARE - USD 2772.23
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Mana er
Hours: Mon through Friday 9AM-530PM EST
On it.
Regards,
Natalia (Natasha) Molotkova
Hours: Mon through Friday 9AM-530PM EST
Hi Natasha. karyna needs a flight miami paris. 6th feb return 14th to new york . Biz or firs•
economy and economy price too. We need to corn;
Sent from my iPhone
EFTA_R1_01095639
EFTA02278602
Privacj Statement I Visit the CP nturon Card webs to
To loam More about e-mail security or report a suspicious e-mail, please visit us at - . nrVphbhing.
a) 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you scar
or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service
American Express. You are resportsrole for any purchases. shipping charges and/or foes you authorize. We reserve the right to note prof
Their record locator is VG8PEM
Regards,
Natalia (Natasha) Molotkova
Hours: Mon through Friday 9AM-530PM EST
r
Let me know when you have them on line.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
please issue ticket as stated below
On Feb 1, 2019, at 4:13 PM, Natalia Molotkova a wrote:
Your response is required to complete this reservation. Prices and availability are subject to ch
• Total air reservation, including taxes and fees: $3956.33.
• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare.
• Wed 06 Feb - Air France 99 - Premium Economy - 8h 35m
Departing: Miami Airport, (MIA) at 4.40pm
Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.15am
• Thu 14 Feb - Air France 6 - Premium Economy - 8h 35m
Departing: Paris Charles de Gaulle Airport, (CDG) at 1.20pm
Arriving: New York John F Kennedy Airport, (JFK) at 3.55pm
EFTA_R1_01095640
EFTA02278603
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
ok, calling them now!
OK, let's issue ticket first, after that you will call Air France about upgrade, if it is still available,
them on the line.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Mana er
Hours: Mon through Friday 9AM-530PM EST
OK! we have permission to transfer the 30,000 points to Jeffrey's new AF Flying Blue account.
Karyna, then upgrade her to biz! Can you do for me pretty please!?
still determining what we want to do...
JE's AF Flying Blue Number: 1193608285
ok, I will go in and set up an account...
Yes, I need account number.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Mana er
Hou
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