EFTA00849140.pdf

From: "Jeffrey E." <jeevacation@gmail.com> To: Lany Subject: Re: Question Date: Sun, 09 Aug 2015 15:36:32 +0000 kathleen , I greatly appreciate your attention and help. I want to be clear that the vibration was experienced by everyone on the test flight . including yourself. and that after changing the cannisters there is nothing left to change. hence. pointing only to the engines. My understanding is the reason for any owner to be on corporate care. is a combination of pay over time or one time, and in addition to have rolls royce stand behind the unexpected problems. talk to you on monday, again thanks for you help On Sun, Aug 9, 2015 at 9:28 AM, Lany a wrote: Jeffrey Kathleen's response,. She admitted to a vibration,. I'm finalizing pricing with BizJet Tulsa„Gulfstream PBI, plus Dallas Airmotive,. Sent from my iPad Begin forwarded message: From: "Goncalves, Kathleen" < Date: August 9, 2015 at 10:03:56 AM EDT To: Larry Visoski <MMI > Subject: RE: Question Hi Larry, certainly if anything is found technically wrong with the engine we will cover the repair under Corporate Care. While I believe your go forward plan will be worthwhile to address additional key variables, it cannot say if this does not correct the problem that would confirm a technical problem with the engine, so please make your decision accordingly. I do think the go forward plan we discussed Friday night will allow us to confirm the engine"s contribution to the vibration your are feeling in the cabin. Let's talk more Monday. Best Regards, Kathleen Goncalves Regional Customer Manager Rolls Ro ce North America Inc Tel: Cel: From: Larry Visoski Sent 09 August 2015 08:25:44 To: Goncalves, Kathleen EFTA00849140  Subject Question Morning Kathleen, We have accomplished fan balancing three times First in Teterboro with Rolls Royce, Islip NY with Dallas Airmotive, most recent, Rolls Royce in West Palm Beach, as well as applied DFL Dry Film Lubricant Rolls Royce Montreal. Per Gulfstream Tech support in Brunswick we re-rigged the spoilers, and checked flight control rigging and cable tensions. Savanah Gulfstream rigged flaps, replaced vortex generators on upper fuselage, changed both HP regulator valves, replaced left air cycle machine, replaced gear door seals, changed entrance and rear baggage door seals. Jacksonville Paint repainted wings. Islip, NY Hawthorne Global Replaced "Isolation mounts" on both engines. We are now willing to replace left and right "trunion mount canisters", we are only doing this with the understanding that Rolls Royce will live up to its obligations under corporate care if this does not fix the problem that was obvious to everyone on our test flight and approve early shop visit. Best Regards, Larry Visoski Director of Operations Jege, LLC 6100 Red Hook St. Thomas USVI 00802 cell fax N212JE, serial 1085 Sent from my iPhone This e-mail (including attachments) contains contents owned by Rolls-Royce plc and its subsidiaries, affiliated companies or customers and covered by the laws of England and Wales, Brazil, US, or Canada (federal, state or provincial). The information contained in this email is intended to be confidential, may be legally privileged and subject to export controls which may restrict the access to and transfer of the information. If you are not the intended recipient, you are hereby notified that any retention, dissemination, distribution, interception or copying of this communication is strictly prohibited and may subject you to further legal action. Reply to the sender if you received this email by accident, and then delete the email and any attachments. please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this EFTA00849141 communication in error, please notify us immediately by return e-mail or by e-mail to jeevacation@gmail.com, and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved EFTA00849142