EFTA02255065.pdf

To: From: Kathy Ruemmler Sent Fri 8/10/2018 10:33:52 PM Subject Re: mytheresa.com: confirmation of receipt us11388989 No, but I wonder if it got caught up in customs? I ordered something else from there and I had to sign a power of attorney to get it released from customs! Do we have a tracking number? On Aug 10, 2018, at 5:12 PM, wrote: Did your order arrive!? Sent from my iPhone On Aug 7, 2018, at 10:54 AM, Kathy Ruemmler < a> wrote: Will do! On Aug 7, 2018, at 10:51 AM wrote: He's so good Hope you enjoy the coat and the bag I chose UPS since it stated it should arrive faster! Please do confirm with me once received.. On Aug 7, 2018, at 10:39 AM, Kath Ruemmler > wrote: It was part of a collaborative process. On Aug 7, 2018, at 10:33 AM, wrote: for sure! Really beautiful !! On Aug 7, 2018, at 10:29 AM, Kathy Ruemmler wrote: Thank you!!! So exciting! EFTA_R1_01047596 EFTA02255065 Begin forwarded message: From: "mythe resa.co Date: Au mst 7, 2018 at 10:20:12 AM EDT To: Subject: mytheresasom: confirmation of receipt us1138 8989 NEW ARRIVALS-DESIGNERS-CL0THING-SH0ES- CONFIRMATION OF RECEIPT - YOUR ORI Dear Mr. Jeffrey Epstein, Thank you for placing your order with mytheresa.com. This email contains all details relating to your order. If you have any questions regarding your order or require furt an email at or visit our conta< EFTA_R1_01047597 EFTA02255066 Please refer to the order number below when making any inc Best wishes, Your mytheresa.com team PERSONAL ORDER INFORMA Order No. Date 2018-08-07 us11388989 Payment Method Shipping N card type: Amex Option Card number: UPS Exprei mytheresa.t Billing Address Shipping A Jeffrey Epstein Kathy Ruen 9 East 71st Street 10021 New York US US ITEMS ORDERED EFTA_R1_01047598 EFTA02255067  FENDI Fur-trimmed plaid wool coat Size: 40 P00332395-2 lx $ 4,208.31 duties, handling*:-$ 591.69 $ 4,800.00 FENDI Runaway Small leather shoulder be. Size: - P00337984-1 lx $ 1,744.70 duties, handling*:-$ 245.30 $ 1,990.00 • Please note, customs duties and handling fees ca CUSTOMER CARE CONTACT INF( EFTA_R1_01047599 EFTA02255068  EMAIL US CHECK OUT WHAT'S NE' FOLLOW US ON: mytheeeee .com GmbH Office Logistics C• Einsteinring 9 Marsstrasse 6 a -c Pi 85-60-9 Aschheim/Munich 85-55-1 Kirchheim-Heimstetten Fi Germany Germany E cs, HypoVeroinsbank Munchen - Mc. Number: DE Registered office: Munich/Germany • Commercial registry: Munich HRB number: Managing Directors: Sebastian Dietzmann, Michael Kliger, Tracy M. Pre: This email was sent to: To ensure that our fashion alerts aro directly sent to your inbox. please your contacts. EFTA_R1_01047600 EFTA02255069  GENERAL TERMS AND CONDITIONS 0 § 1 General mvtheresa.com GmbH, Einsteinring 9, 85.60.9 Aschheim/Miinchen, r Dietzmann, Michael Kliger, Tracy M. Preston, T. Dale Stapleton, pho hereinafter "mytheresa.com* or 'we"). operates an address wsw milneresa.com (the •Website'). All orders placed by you deliveries and services are governed exclusively by the General Terms a below, as applicable at the time the order is placed. We do not accept a conditions from the customer except where specifically agreed in writing The European Commission provides a platform for the out-of-court resolt which can be viewed under http://ec.euroos.eutodr. We are not willing to enter into dispute resolution proceedings before thi § 2 Contracts 1. The languages available for contracts depend on the country of destin Destination Available languages Germany German. English Austria German. English Switzerland Gorman. English, Italian. French Italy German. English. Italian Francs German, English. French UK English USA English Japan English Middle East' English. Arabic Singapore English Hong Kong English China English. Chinese Korea English. Korean Australia English Netherlands German. English Other EU Member States German. English. French Non•EU European countries English Other destinations English ' Middle East Bahrain. Qatar. Kuwait. Oman, Saudi-Arabia. UAE 2. The presentation of products on our Website does not constitute any i purchase contract. 3. By submitting the order form provided on our Website to us you are p purchase contract with us. You submit an offer by entering all required i EFTA_R1_01047601 EFTA02255070 process and posting the order form to us by using the button 'complete i your offer you will be able to view the details input by you and correct ar provided. 4. On receipt of your order we will send you an 0-mail confirming retold details of your order (order confirmation). Please note that our order con declaration of acceptance of your contractual offer but serves for inform; 5. A purchase contract between you and rpwtherestcont will become offi accepted the offer by dispatching the goods ordered. If payment in advai option. the goods will be dispatched only after the full amount has boon 6. 01i/thorna corn, has the right to refuse any offer without stating a roar legitimate grounds to suspect that the goods purchased via the intornot commercial basis. § 3 Cancellation policy advisory The cancellation policy applies solely to consumers under § 13 of the Ge CANCELLATION POLICY You may repeal your contract of purchase within 14 days without ha The allocated cancellation timeframe is 14 days, effective the day ft party, who may not be the carrier/courier, took said commodities in. To administer your right to cancel your order, you have to inform to Marsstrasse 6 a -c. 85551 Kirchheim-Heimstetten. Germany Fax: by sendint stating that you are repealing your contract of purchase (for exampl mail, fax, or an email). You may use the cancellation template that i mandatory to use this template. It will suffice to send us your notification of repeal within the given order for the 14-day cancellation timeframe to be granted. CONSEQUENCES If you repeal your contract of purchase, we are obligated to refund received from you, including shipping costs (excluding additional s choosing a different shipping option, other than the regular standar offer) immediately and within 14 days at most, effective the day tha• The payment method which was used to make the transaction will a reimbursement, unless we have explicitly agreed to something else. fees for the reimbursement. We reserve the right to withhold the reimbursement until we have r until we have received your notification that you have returned the The items have to be sent back to us immediately and no later than which you have notified us of the cancellation of this contract. The EFTA_R1_01047602 EFTA02255071 granted if the items are sent back within fourteen days. All return s You are only required to compensate us for any loss in value if the back to unnecessary handling, which goes beyond the admissible p item, its characteristics and functionality. REASONS TO TERMINATE THE CANCELLATION POLICY The cancellation policy is only in place if the product bought hasn't Personalisation of garments renders the cancellation policy inactive End of advisory Cancellation template You can download the cancellation template nere. We will also send you template as soon as the contract has been concluded § 4 Voluntary returns right I. In addition to your legal right of return mytheresa.cem also offers the return, All of the items featured on mytheresa com can be returned to mytherosi The voluntary right of return only applies to non-faulty items that are in I been worn. altered or washed with all tags attached. 2 Return shipments 2.1. All return shipments will be at our expense. if the following atavism 2.2 All return shipments are made solely using the same service as the i using the way bill or return sticker that is enclosed in the original ;niche! and instructions for returning items will be enclosed in your package 2.3 Please note that we can only accept returns from the country which shipment was sent to Austria. for instance, we can only accept a return 2.4. In case of a return, we will refund the money onto your account/tree currency fluctuations will not be refunded. 2.5. Please send all returns to: mythereS0 C0m GmbH, klarsstrasse 6 a-c Germany, 3. If you have questions regarding our returns policy. please contact a c email: Phone Fax • This voluntary right of return does not limit your loge rights nor does it I mentioned cancellation policy. EFTA_R1_01047603 EFTA02255072 § 5 Prices; product presentation; availability: Gift Card; promotion c 1 The prices stated on our Website www.mytheresa corn at the time of : 2. The goods offered at mytheresa corn are presented on the Website in the actual products. Minor discrepancies between the presentation and t as a defect in the goods ordered. 3. If you have ordered several items at the same time, the products may Sec. 286 BGB remains unaffected. Shipping charges will be incurred on 4. Gift Card 4.1 The Gift Card can be used to purchase any article available on our v. Gift Cards — prior to its expiration date. 4.2 Exchanges or reimbursements of your gift card are only applicable it withdrawal rights and conditions. 4.3 The Gift Card is only valid in countries that we ship to in the respect website. The Gift Card can only be used in the destination country. dote Card. 4.4 When purchasing the Gift Card you may choose between sending tht regular mail. 4.5 mytheresa.com reserves the right to cancel or block the Gift Card. if reasons. for example. in case of loss or misuse of the Gift Card. You wil mvtheresa.corn in the case of cancelling or blocking the Gift Card. 5. Promotion Code 5.1 Promotion codes have different time periods of validity and are appli available on the website. except additional Gift Cards. To determine the the document which contains the promotion code. 5.2 Exchanges or reimbursements of promotion codes, which were part c you may have received on behalf of mytheresa.com, are non-permissible promotional codes is not permissible outside of the standard return time• conditions. 5.3 mytheresa.com reserves the right to cancel or block the promotion c legal reasons. for example. in case of loss or misuse of the promotion cc immediately by mytheresa.com in the case of cancelling or blocking the 5.4 Return policy for orders purchased using a promotion code: If you make use of legal right of return or our voluntary return policy. yet amount of the returned items. If you are returning only ono of the items i promotion code will be adjusted accordingly, and only the amount releva refunded. The promotion code loses its validity proportionate to the wort returning your complete order, the amount paid will be refunded in lull. longer be applied to future purchases. Please note that promotion codas replaced or refunded. EFTA_R1_01047604 EFTA02255073 § 6 Storage of contract data We store your order data. If you wish to print your order, you may do so 'acknowledgment of receipt'. It will appear on your screen once you hav clicking the 'complete purchase button and your credit card details hav In addition, you will receive an email order confirmation stating all dotal cancellation template. which can be printed. § 7 Shipping & dispatch 1. Your package will be shipped with either 0HL or UPS. depending on t you may choose DHL Standard. DHL Express, UPS Express. or UPS Sta method. Mytheresa.com is liable for any potential transport risks. 2. The goods will be ready for dispatch on or after the day following your delivery will be made within 1 to 5 business days to the shipment addres depending on the shipment method and place of delivery chosen. If payn payment option. the goods will be dispatched only after the full purchasc account. 3 Deliveries to non-EU destinations 3a) Deliveries to Switzerland Based on experience. deliveries to Switzerland take 1 to 3 business days the insurance of the goods and all costs incurred for shipping document: indicated include value-added tax as applicable in Switzerland as well al but are exclusive of German value-added tax. In case of a return, customs duties and handling fees can be refunded oi 3b) Deliveries to Japan Based on experience. deliveries to Japan take 2 to 5 business days. Pie, insurance of the goods and all costs incurred for shipping documents. TI include value-added tax as applicable in Japan as well as customs and I exclusive of German value-added tax. In case of a return, customs duties and handling fees can be refunded oi 3c) Deliveries to the USA Based on experience, deliveries to the USA take I to 3 business days. P insurance of the goods and all costs incurred for shipping documents. TI include customs and handling charges, but are exclusive of German vale. In case of a return. customs duties and handling fees can be refunded of 3d) Deliveries to the Middle East (GCC including: Bahrain. Kuwait, Oman. Qatar. U.A.E. Saudi Arabia) EFTA_R1_01047605 EFTA02255074 Based on experience, deliveries to the Middle East take 1-4 business cla: insurance costs of the merchandise as well as the costs for any accompi prices are shown inclusive of customs duties and handling fees. but excl In case of a return, customs duties and handling fees can be refunded oi 3e) Deliveries to Hong Kong Based on experience. deliveries to Hong Kong take 2-4 business days. P insurance costs of the merchandise as well as the costs for any accompi prices are shown inclusive of customs duties and handling fees. but excl In case of a return, customs duties and handling fees can be refunded oi 3f) Deliveries to Australia Based on experience, deliveries to Australia lake 2-5 business days. Ple insurance costs of the merchandise as well as the costs for any accompi prices are shown inclusive of customs duties. handling fees. and goods German sales tax. In case of a return, customs duties and handling fees can be refunded oi 3g) Deliveries to Singapore Based on experience, deliveries to Singapore take 2-4 business days. PI insurance costs of the merchandise as well as the costs for any accompi prices are shown inclusive of all taxes and handling fees but exclusive o- In case of a return, customs duties and handling fees can be refunded oi 3h) Deliveries to mainland China Based on experience, deliveries to mainland China take 2 to 5 business - cover the insurance of the goods and all costs incurred for shipping doct indicated include value-added tax as applicable in mainland China as we charges, but are exclusive of German value-added tax. In case of a return. customs duties and handling fees can be refunded oi 30 Deliveries to other destinations Based on experience, deliveries to countries liable to customs duties tak be aware that we cover the insurance of the goods and all costs incurrec product prices as indicated are exclusive of value-added tax and custom of German value-added tax. Please note that DHL will charge all import handling charges separately for each country. For any questions about 11 please e-mail to our Customer Care Team! costomplarOamythgrosa col responsible for any banking charges as may be incurred in foreign count In case of a return. customs duties. import sales taxes and DHL handlint 4. Shipping charges EFTA_R1_01047606 EFTA02255075  — — Destination Carrier Shippi Germany —DHL Express —19.00 1 Germany —DHL Standard —5.95 E Germany —UPS Express —19.00 I Germany —UPS Standard —5.95 E Munich only —Courier —15.00 I Austria —UPS Express —19.00 I Austria —UPS Standard —9.00 E Italy —DHL Express —19.00 I Italy —UPS Standard —13.00 I France —DHL Express —19.00 1 France —UPS Standard —13.00 I Switzerland —DHL Express —25.00 I UK —DHL Express —16.00 I UK —UPS Standard —10.00 I USA —DHL Express —25.00 I USA —UPS Express —25.00 I Japan —DHL Express —2.000 , Middle East —DHL Express —20.00 I Singapore —DHL Express —25.00 t Hong Kong —DHL Express —200 HN China —DHL Express —25.00 I Korea —DHL Express —20.00 I Australia —DHL Express —20.00 / Netherlands —DHL Express —19.00 I Netherlands —UPS Standard —13.00 I European Union —DHL Express —19.00 I European Union (except Malta and _UPS Standard _13.00 I Cyprus) Non-EU European countries —DHL Express —34.00 I Other Regions of Europe (AD. GG. IM. _UPS Standard _19.00 JE. LI. NO) Other destinations —DHL Express —20.00 I Courier: 15.00 EUR, only in the Munich municipal area and only if paid by credit ordered by 16:30 h CET. Mondays to Fridays (except public holidays). Shipping charges will be incurred only once for deliveries in instalments § 8 Payment; default in payment; setoff; right of retention 1. Accepted methods of payment Please pay for your iwytherosa,o_orn order in South Korea by: IIIIPayPal =visa Debit blaster Card =Master Card Debit =American Express EFTA_R1_01047607 EFTA02255076 To change your country of delivery. please click hgre. All payments and credit notes will be handled in the currency chosen for also currencies). 2. Payment using a Gift Card 2.1 When making a purchase using a Gift Card. simply enter the Gift Ca checkout. Click on 'add code' in the last step of the checkout. If the ord balance, please select the payment method with which you wish to cove Gift Card balance exceeds the order amount, you may use the same cod. amount remaining will be available until your credit balance has been us disbursement of the remaining Gift Card balance is not possible. 3. Payment using a promotion code 3.1 When making a purchase using a promotion code. simply enter the c field at checkout. Click on 'add code' in the last step of the checkout. If promotion code balance. please select the payment method with which y remaining. 4. Set-off The customer is barred from a set-off if the counter claim has no legal b decided upon. and is not undisputed or if a separate claim for damages i contract 5 Right of retention for commercial transactions In mercantile trade. the right to the retention of goods and a service disc be enforced, with the exception of undisputed. legally determined counts covered in the same sales contract § 9 Retention of title The goods delivered remain property of myTherese.com until full paymen § 10 Inquiries. complaints For any inquiries about your order or complaints. please contact our Cus email phone fax: • § 11 Warranty Claims based on defects in the delivered goods shall be governed by the the exception that any claims for damages relating to defects shall be sL below. § 12 Liability EFTA_R1_01047608 EFTA02255077 1. We accept unlimited liability for damage caused by intent or gross ne breaches by ordinary negligence of any major obligations or secondary o achievement of the contractual purpose at risk or whose fulfilment is ess performance of the contract and whose fulfilment customer could reason obligationi, shall be limited to foreseeable damage characteristic for thr for any breach by ordinary negligence of contractual obligations which al 2. Nothing in this shall prejudice our liability in the event of fraudulent c guarantee as to quality, for claims based on the Product Liability Act, ar life, limb or health. This shall not entail a reversal of the burden of proof 3. Any exclusion or limitation of the liability of nwtherese.com shall exte its employees, members of staff, representatives and vicarious agents. § 13 Governing law, severability 1. All legal disputes arising out of or in connection with a purchase cont exclusively by German law to the exclusion of the UN Sales Convention. 2. If any provision is invalid. nothing in this shall prejudice the validity o hereof. EFTA_R1_01047609 EFTA02255078