EFTA00845198.pdf

From: james I personal genius. To: "Jeffrey E." <jeevacation@grnail.com> Subject: Re: meet JE at Meridean Date: Wed, 28 Mar 2018 22:46:50 +0000 It would check the intemet to confirm license, but to be honest, I'm not sure if 'Tunes HD content supports AirPlay — it may want you to download the content directly onto the Apple TV I'll test with my home setup tonight & get back to you. Thank you, James Ce your Personal Genius ❑ Certified Support Professional 10.6 http://personalgenius.co On Mar 28, 2018, at 4:38 PM, jeffrey E. <jeevacation@gmail.com> wrote: no i am streaming to the apple tv over the wifi, so not sure why it checks the internet? On Wed, Mar 28, 2018 at 4:01 PM, james I personal genius < wrote: Hello Sir, If I'm understanding the problem correctly, purchased video content downloaded to your iPad is refusing to play on the TV via the iPad lightning to HDMI adapter because of an HDCP error. Do you have 'any' intemet connection up in the air? My suspicion is that iTunes content wants to connect to the Apple servers to authenticate, and without intemet connection is failing that check. Thank you, James Ce your Personal Genius Certified Support Professional 10.6 http://personalgenius.co On Mar 28, 2018, at 3:52 PM, james I personal genius < wrote: Hi Larry, Unfortunately, I am unavailable tomorrow AM. Thank you. James Ce EFTA00845198  your Personal Genius Certified Support Professional 10.6 http://personalgenius.co On Mar 28, 2018, at 3:35 PM, Larry Visoski S. wrote: Hi and James Jeffrey asked me ii could set up James to meet us at Teterboro airport tomorrow at 10 AM at Meridian aviation to troubleshoot the Apple TV issue we are having on the airplane, Jeffrey sent this web link below describing the issue we are having on using his video to mirror to the LG TV during flight, we have Wi-Fi, Jeffrey was hoping James could help troubleshoot this issue, can you arrange for James to meet us at meridian tomorrow at 10 AM? Meridian, 485 Industrial Ave., Teterboro, NJ Let me know if James is able to meet us? Thanks again Larry N212JE Sent from my iPhone Begin forwarded message: From: "jeffrey E." <jeevacation@gmail.com> Date: March 28, 2018 at 9:30:34 AM EDT To: lvjet , "james ce I personal genius" https://discussions.apple.corn/message/18917009418917009 please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to jeevacation®gmail.com, and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for EFTA00845199 the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to jeevacation@gmail.com, and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved EFTA00845200