EFTA00850925.pdf
dataset_9 pdf 90.4 KB • Feb 3, 2026 • 2 pages
From•
To: Jermaine Ruan
Cc: "jeffrey E." <jeevacation@gmail.com>,
Subject: Re: update phones
Date: Sat, 18 Jul 2015 15:46:41 +0000
Sony, I spoke to soon:(
You can call out from LSJ but no one can call in to LSJ.
On Jul 18, 2015, at 11:27 AM, Ann Rodriquez < wrote:
Phones are back up again.
On Jul 18, 2015, at 10:28 AM, Jermaine Ruan < wrote:
Good day all
Terrence and I are on site in the two locations. I am at Lsj and Terrence at cabrita point at the pole. Innovative
has yet to show we called the main office for them to have the network division mobilize their crew.
Regards
Jruan
Sent from my iPhone
Begin forwarded message:
From: Jermaine Ruan
Date: Jul 17, 2015 at 8:50:36 PM AST
To:
Cc: "Jeffrey E." <jeevacation@gmail.com>
Subject: Re:
Good Night All
Terrence and I along with the techs from TC Communication got the Fiber Extenders communicating with
each other and the phone switch synced with the extender on LSJ. The network support (Mr. Warner) for
innovative stated he is seeing a hard loop (the signal from Innovative is bouncing back at them and not
being received by the extenders). They will send someone in the line department in the morning to check the
DMark drop (it is in a locked case) and their equipment in the fiber cabinet at Cabrita Point. Terrence agreed
to work the St. Thomas side and I will work the LSJ side to handle any changes if needed.
EFTA00850925
Regards
Jruan
On Fri, Jul 17, 2015 at 12:44 PM, Ann Rodriquez < > wrote:
I'm calling them right now.
They may have messed with something in the process of fixing the phones.
On Jul 17, 2015, at 12:42 PM, jeffrey E. <jeevacation@gmail.com> wrote:
No interim either
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EFTA00850926
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